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Dan Deery Toyota

Cedar Falls, IA

4.7
579 Reviews

7404 University Ave

Cedar Falls, IA

50613

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Showing 579 reviews

October 16, 2020

We had an excellent car buying experience at Dan Derry Toyota and our sales person, Clayton was very knowledgeable and helpful. I would recommend them to my friends. More

by Librarian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Schmidt
October 13, 2020

This dealership has worked with us to get the auto's that we wanted!! They have a great service department and friendly sales people. Marcel Avant went searching for the Sienna that we wanted and delivered More

by denmcfarlane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcel Avant was who we worked with in buying the new Sienna.
October 12, 2020

We went in with our daughter for service on her Rav 4 and we came home with a 2021 Highlander. From our salesman, Mark Carlisle to Tammy in the finance department it was a great experience as usual. They alw More

by tburgh59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Carlisle and Tammy
October 08, 2020

We were very impressed with how friendly, and helpful everyone was. This was our first time purchasing from Dan Deery, and I must say I will be back. They were never pushy, to the point and the process More

by Pam V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Grove
October 03, 2020

Your service advisor, Jason Hesse had everything prepared and got me right in. He explained what was needed and so helpful. I love your service department More

by Lahsunah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hesse a d Dalton Klemp
September 05, 2020

Had a great experience working with Whitney. She went above and beyond to find the vehicle we were looking for. We never felt pressured to buy and all of our concerns were addressed. We will be purcha More

by Leslie M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Grove
Sep 24, 2020 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!!

August 28, 2020

It was great working with Cody Zey...he is an exemplary young man who enjoys being sure his customers needs are met. He answered any questions we had and made sure we knew we could call him if questions a More

by flangbein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Zey and D.J. Deery
Sep 24, 2020 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!!

August 26, 2020

This review in no way reflects upon our salesperson This review in no way reflects upon our salesperson Nathan Siems. This was by far my worst experience at this dealership. My time was wasted worse th More

by ldbhon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan Siems
Sep 25, 2020 -

Dan Deery Toyota responded

We very much appreciate your feedback. Our dealership was the just the 13th Toyota dealership in the country hand selected by Toyota to pilot their new online SmartPath buying program. When installing an entirely new process, their is a huge learning curve. We are new to the program as well as Toyota is and we both are learning how to use it more efficiently each day. With the timing of your review, you were likely one of the first customers to purchase using the new tool. We apologize our inexperience with the tool caused us to use up more of your time which is very important. We are getting better every day at using Toyota’s new SmartPath program which will eventually save customers time. Thank you for your honest feedback, and we are very pleased to hear you love your new Highlander and going through the process with Nathan.

August 26, 2020

We were very happy with our experience and Nathan was very helpful. We were lucky that we found a vehicle with equipment we were looking for. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Siems
Sep 24, 2020 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!!

August 24, 2020

Tylor did an exceptional job of explaining everything we threw at him. DJ was very helpful after the sale! Wife doesn't know it but looking for a used Tacoma now. More

by rjt62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tylor, Marshall, DJ
Sep 24, 2020 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!!

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