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Dan Deery Toyota

Cedar Falls, IA

4.7
611 Reviews

7404 University Ave

Cedar Falls, IA

50613

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Showing 611 reviews

April 26, 2022

Nathan helped us find a used car that was in our budget, in great condition, and had the warranties we were looking for. Especially right now that new cars have an extended wait time, we were all so glad to More

by chrisguevara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Siems
May 18, 2022 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!!

April 20, 2022

I bought a used Jeep Cherokee from this dealership and had a very positive experience with Whitney Grove. I would definitely recommend Whitney and this business to others. More

by Micmaven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Grove, nice guy in finance department
May 18, 2022 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!!

April 04, 2022

Purchased a new veh from Dan Deery Toyota. It was a positive experience for us. Everything went smoothly and I can’t thank Nathan Siems and Tammy Meier enough for the wonderful customer serv More

by PMerrill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Siems, Tammy Meier
May 18, 2022 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!!

April 01, 2022

The dealership initially communicated, but then stopped. I was interested in be of their vehicles, but I live out of state. Maybe that’s why, they assumed I wasn’t serious. More

by fitter_05chinook
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
May 18, 2022 -

Dan Deery Toyota responded

We appreciate your input and feedback, but we are a bit confused by your review. If you could reach out to our General Manager, DJ Deery, at 319-277-4500 he can try and address your concerns.

March 31, 2022

Thanks once again to Jason and the service gang for a positive experience on my routine maintenance appointment. Great team and very personable. Always able to answer my questions. Also a very nice waiti More

by Jerry in Waterloo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hesse
May 18, 2022 -

Dan Deery Toyota responded

Thank you for your business and 5-Star Review!!

March 29, 2022

After having a problem with a vehicle my daughter purchased, I contacted DJ and he tried correcting the problem. He did right by her. I thank you DJ and the service crew for the quick response and tu More

by tracylynnsweet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Deery
Apr 01, 2022 -

Dan Deery Toyota responded

Thank you for the 5-Star Review!! Happy to help!!

March 27, 2022

Been going to Dan deery and cedar falls since 2009 to purchase 90% of all my vehicles. Will continue to do my business with them in the future More

by kas_14o
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill stoler
Apr 01, 2022 -

Dan Deery Toyota responded

Thank you for your business!! See you soon!!

March 26, 2022

Shared on Google Reviews and Yelp as well. Just want to get the word out. Worked with salesman (Brandon Simkins) and sales manager (Shane McCollow) to agree on a purchase price for a new More

by KMK
Recommend Dealer
No
Employees Worked With
Brandon Simkins
Apr 01, 2022 -

Dan Deery Toyota responded

Karl, Thank you for the review. These are unprecedented times in the auto industry, as I’m sure you are aware. Shane quoted you a price with a trade in. Your deposit was taken the following day by a different manager, when Shane was off, with no trade in. We promptly refunded you your deposit. There is a huge shortage of used and new vehicles across the country, which is why almost every dealer has no stock to offer to customers. We think you’ll find it more common than not that most dealers are charging thousands above MSRP, but also not even allowing out of town customers to purchase a new vehicle off their lot. We wish you the best of luck car shopping.

Apr 01, 2022 -

KMK responded

I agree that these are unprecedented times in the auto industry. However, the times should not deter you from your values as an organization. I did not indicate I had a trade-in, and I am not from out of state. We arrived at a deal with a down payment. If there was an error by your manager, then you should have honored the agreement and made the necessary training/communication with your team...not canceled the sale. It is unfathomable that you canceled a deal based on your error so you could get an extra $1000 from someone else. You aren't disputing any of the facts, and the reality that you don't understand this was an awful decision/practice is a real head-scratcher.

March 25, 2022

I ended up in my dream RAV-4 in no time with Whitney's help. As a woman, it was so awesome to be able to work through the car buying process with another woman. Whitney is knowledgeable, down-to-earth, an More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Grove
Apr 01, 2022 -

Dan Deery Toyota responded

Thank you for your business and your 5-Star Review!

March 14, 2022

This dealership was top notch! The environment was clean, friendly and new. The staff was knoweldgeable, friendly and incredibly organized. I would highly recommend this dea More

by rflaherty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carlisle and DJ Deery
Mar 19, 2022 -

Dan Deery Toyota responded

Thank you for your business and 5-Star Review!

Mar 20, 2022 -

rflaherty responded

Dan Deery Toyota, thanks for the making the buying experience smooth, easy, personal and a great experience for our family.

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