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Dan Deery Toyota

Cedar Falls, IA

4.7
584 Reviews

7404 University Ave

Cedar Falls, IA

50613

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Showing 584 reviews

July 11, 2023

Mark Albert, answered all our questions honestly and thoroughly. Fair pricing and quick paperwork. Recommended! More

by chhumeston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Albert
Jul 18, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!!

July 05, 2023

I continue to have a quality experience each time I go to Dan Deery Toyota, as a result, I will continue do so in the future. More

by rick.schupbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Page, DJ Deery
Jul 11, 2023 -

Dan Deery Toyota responded

Thank you for the 5-Star Review!

July 05, 2023

Nobody has intent to sell any vehicle they just take down your information and never get back to you More

by jayrawk1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eugene
Jul 11, 2023 -

Dan Deery Toyota responded

Please reach out to management with your concerns; 319-277-4500. Thank you!

July 03, 2023

I found my new truck and Danette was my. saleslady. I would recommend her to anyone. More

by Emily S
Recommend Dealer
Yes
Employees Worked With
Danette, Tammy
Jul 05, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!! We appreciate your business!!

July 03, 2023

Danette is awesome, great selection of SUVs to choose from found just the right one for us. More

by Emily S
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danette
Jul 05, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!! We appreciate your business!!

June 30, 2023

Chris Ratchford was excellent in helping me with the purchase of my new Toyota corolla! More

by akresser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ratchford
Jul 05, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!! We appreciate your business!!

June 29, 2023

Terrible. Drove all the way doen thereto look Add a vehicle that was all of a egg. Sudden unavailable,however, is currently for sale. No apology Dealer show More

by rjohanningmeier
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
No idea
Jul 05, 2023 -

Dan Deery Toyota responded

Robert, We appreciate your review. There aren't many vehicles priced at $4200, which is the price of the vehicle you came to see. We feel most customers like to look at other options, so they are trained to show what else we have to offer. Vehicles in your price range come with mechanical imperfections, which is likely why higher priced vehicles were offered. We apologize that our approach you did not find beneficial. We wish you the best of luck shopping. Let our management team know if you'd like to discuss further by reaching as at 319-277-4500. Thank you.

Jul 05, 2023 -

rjohanningmeier responded

You are in business to sell a customer what they are looking for, not to pad your own wallets

June 20, 2023

We live in the deep country of Arkansas. Mark Carlisle was able to get our new 4runner delivered to us out here very quickly with no problems at all. The loan people there made things easy a More

by cookecountry
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Carlisle
Jun 20, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!

June 17, 2023

Just bought my second new vehicle from Dan Deery Toyota and will not hesitate to go back to them again. Our sales rep Andy Page was exceptionally good. Very patient and knowledgeable. He really did a g More

by Tom Callahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Page, DJ Deery
Jun 20, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!

June 09, 2023

Do not purchase from this dealer, especially if you live out of state. Their website promotes selling out of state and shipping vehicles. Our experience was a nightmare. The truck was supposed be detailed b More

by Sallyrobinson0405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emily, Michael & Mr. Deery
Jun 09, 2023 -

Dan Deery Toyota responded

Sally, Thank you for the review. We have customers choose to ship vehicles all over the country on a regular basis. We do not provide shipping, nor do we have an associated shipping company. To help accommodate customers, upon request we will do our best to help them get a shipment arranged. It is our policy to have all paperwork signed before processing payment and arranging shipment to ensure all parties are on the same page. Every document that was sent to your husband, clearly showed zero taxes/registration fees were being collected. These documents were all signed by your husband and sent back, along with complete payment. The disclaimer on our website also clearly indicates our prices do not include any taxing/registration fees. In this instance, it was incorrect to make the assumption your states taxes and registration fees were included in the pricing. Several documents our office sent over to have signed by your husband, clearly show $0 in any/all tax and registration fields. Please reach out to our business office at 319-277-4500 if you’d like extra copies of any of the signed purchase agreements that are consistent with the messaging and pricing stated above.

Jun 10, 2023 -

Sallyrobinson0405 responded

There was no assumption made. It was part of the negotiation, 5k was added to the final paperwork, which has never been explained. The only "assumption" made is that the 5k added was for taxes & registration. Your associates repeatedly, over a number of days, told us the the check was being sent to the dmv with the paperwork. After six days, we were then told no, it would not be sent and was not included yet 5k was added to the purchase agreement without further explanation as to why.

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