
Dan Deery Toyota
Cedar Falls, IA
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Unfortunately there's not an option for a 0 star because this is what they deserve. Worst customer service I've ever dealt with. Sales guy cursed + hung up on me. They openly told me that no one wanted to w this is what they deserve. Worst customer service I've ever dealt with. Sales guy cursed + hung up on me. They openly told me that no one wanted to work with me because they weren't making money on the deal what a crock. They took my trade-in and listed it for $3000 over what they offered me so how is that possible they aren't making money? I was forced to pay $2000 to ship the new car to FL and have my trade-in shipped to them. They set up the shipping with a god-awful company that drove my car on the trailer forward into a parked truck and dented the hood and now it's in the shop. They didn't have the decency to call me and check to make sure my car was delivered. Once they received my trade in it hit their showroom 2 days after it was delivered. Oh I forgot the car I bought had an oil check light on that they never told me about which is insane to me that they didn't run it thru inspection beforehand. My trade-in on the other had been serviced thru BMW with a new oil change + brand new tires prior to the sale. Do yourself a favor and do not buy a car from them they don't give a xxxx about the seller. More