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Dan Deery Toyota

Cedar Falls, IA

4.7
566 Reviews

7404 University Ave

Cedar Falls, IA

50613

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June 17, 2023

Just bought my second new vehicle from Dan Deery Toyota and will not hesitate to go back to them again. Our sales rep Andy Page was exceptionally good. Very patient and knowledgeable. He really did a g More

by Tom Callahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Page, DJ Deery
Jun 20, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!

June 09, 2023

Do not purchase from this dealer, especially if you live out of state. Their website promotes selling out of state and shipping vehicles. Our experience was a nightmare. The truck was supposed be detailed b More

by Sallyrobinson0405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emily, Michael & Mr. Deery
Jun 09, 2023 -

Dan Deery Toyota responded

Sally, Thank you for the review. We have customers choose to ship vehicles all over the country on a regular basis. We do not provide shipping, nor do we have an associated shipping company. To help accommodate customers, upon request we will do our best to help them get a shipment arranged. It is our policy to have all paperwork signed before processing payment and arranging shipment to ensure all parties are on the same page. Every document that was sent to your husband, clearly showed zero taxes/registration fees were being collected. These documents were all signed by your husband and sent back, along with complete payment. The disclaimer on our website also clearly indicates our prices do not include any taxing/registration fees. In this instance, it was incorrect to make the assumption your states taxes and registration fees were included in the pricing. Several documents our office sent over to have signed by your husband, clearly show $0 in any/all tax and registration fields. Please reach out to our business office at 319-277-4500 if you’d like extra copies of any of the signed purchase agreements that are consistent with the messaging and pricing stated above.

Jun 10, 2023 -

Sallyrobinson0405 responded

There was no assumption made. It was part of the negotiation, 5k was added to the final paperwork, which has never been explained. The only "assumption" made is that the 5k added was for taxes & registration. Your associates repeatedly, over a number of days, told us the the check was being sent to the dmv with the paperwork. After six days, we were then told no, it would not be sent and was not included yet 5k was added to the purchase agreement without further explanation as to why.

June 08, 2023

They helped us find a vehicle and were very helpful in explaining everything to us. More

by Ljhoodjer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donette
Jun 10, 2023 -

Dan Deery Toyota responded

Thank you for your 4-Star Review!!

June 08, 2023

Advertised pricing may not apply. I wanted a Tundra TRD Pro listed on their site, but when I called and they found out I live 2 hours away, they jacked the price $10k. So pricing is More

by INRItool
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Eugene (but the manager is the problem)
Jun 10, 2023 -

Dan Deery Toyota responded

Thank you for your review. It is possible you did not review the entire listing, but what you are saying our listing should say, it says verbatim. Our disclaimer on all our vehicle webpages reads “Available internet sale price may vary based on several factors, including but not limited to: buyer's garaging address, having a qualified trade-in, and whether financing or paying cash for the purchase. See dealer for exact dealer pricing”. The Tundra PRO is a limited production vehicle, which has a market value significantly higher than MSRP. They are very, very difficult to find available, which is likely why you reached out from such a distance.

Jun 10, 2023 -

INRItool responded

Ah yes! The infamous vague “fine print”! Still selective price gouging. And I got one the next day for sticker, so I guess not THAT difficult. (TBH, it fell in my lap, but it happened) so hey! You guys do your thing! At least my post is not fine print. Reap what you sow!

June 06, 2023

In search of an additional vehicle as we will be adding a driver to our household and the customer service so far has been outstanding! More

by mssrascher
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jenny Barrett
Jun 08, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review and your business!!

May 10, 2023

Thank you very much for fixing my car, you did a wonderful job! I will definitely refer you to anyone I know! Thanks again from the Rav4 owner More

by crescosuper8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kasemeier, & Adam Sires
May 13, 2023 -

Dan Deery Toyota responded

Thank you for your business and 5-Star Review!

May 02, 2023

Very poor service! I travelled there a 635 miles, about 10 hours drive, to buy a car but they made it a nightmare! Certainly, I’ll not recommend these guys! Go anywher More

by nasir066
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Page and the finance manager (I don’t remember his name).
May 04, 2023 -

Dan Deery Toyota responded

Nasir066, We appreciate and value all feedback, however your experience does not coincide with the thousands of experiences our other reviewers have with our store. We would really love the chance to chat with you about what created a less-than-positive experience on your visit. If you could please contact our general manager, DJ, at 319-277-4500, we would really like a chance to learn what we could have done better. Thank you!

April 30, 2023

We were looking for a used mid-sized sedan and were very impressed with the amount of options in our price range and with the space we needed. Not only were the options great, but everything is priced excep More

by Lkkersting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Grove, DJ Deery
May 02, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review and your business!!

April 28, 2023

Dan Deerye Toyota is the only place to buy a vehicle they are number one More

by joeykellum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Zey
May 02, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review and your business!!

April 16, 2023

purchased a new highlander, process was very easy . Tee Kylandezes was a great help and very knowledgeable. we will use him and this dealership again More

by nova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tee Kylandezes
Apr 18, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review and your business!!

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