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Dan Deery Toyota

Cedar Falls, IA

Overview
Reviews
Vehicles
4.7
583 Reviews
Call Dealership (319) 242-3083

7404 University Ave

Cedar Falls, IA

50613

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Showing 583 reviews

October 16, 2023

Pretty seamless. Danette was terrific from start to finish. Each part of the process was explained appropriately. You won’t regret getting a vehicle from here! More

by Pappapump70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danette Hayden
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Oct 20, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!!

October 15, 2023

Great communication, friendly service, was able to get the exact build and specs I wanted. very easy trade in process. Sales advisor keep me updated every step of the way. More

by curtis_mason2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Zey
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Oct 20, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review!!

October 11, 2023

Was pleased with service and the treatment we received. Got a much better vehicle than what we were looking at!! Andrew Page was awesome . The Original car we were looking at was having issues , they would More

by bevbahlmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Page
Report | Print
Oct 11, 2023 -

Dan Deery Toyota responded

We are absolutely thrilled to hear about your positive experience with us! Your satisfaction is our top priority, and we're delighted that you were pleased with both the service and the treatment you received during your visit. It's great to know that Andrew Page provided you with awesome service and helped you find a much better vehicle than the one you initially had in mind. We understand the importance of ensuring our customers feel comfortable with their choice, and we're pleased that we could accommodate your needs. It's wonderful to hear that your daughter was over the moon with the car we offered, and we're glad to have taken care of everything to make the process as smooth as possible. We aim for perfection, and we're thrilled that you found your experience with us to be perfect. Should you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to serving you again. Thank you for choosing us, and we wish you and your daughter many enjoyable journeys in your new vehicle!

Oct 12, 2023 -

bevbahlmann responded

Thanks so MUCH and it Means ALOT that you read this and respond !! I cant wait until I am ready for a new car !! I will defiantly coming to you first. My daughter said she has to keep looking outside at her NEW CAR , she said it was like a dream !! Her first car buying experience was NOT GOOD AT ALL and they went back on their word to fix the things we asked them to fix. BUT NOT DAN DEERY !! THEY FIXED EVERYTHING AND THEY MADE SURE SHE WAS HAPPY WITH THE RESULTS !! Also they took the time to pay attention to every detail and made everything so wonderful!! I wish I could send a PICTURE of the SMILE ON HER FACE when she picked up the car after it was detailed and went through for the best service!!

October 11, 2023

Solid family car dealership. We dealt with salesman Andrew Page and had an outstanding experience.. Mr. Page worked for over 8 months to find just the right car for my wife. H More

by robert.lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amdrew Page, Tami (of the finance dept)
Report | Print
Oct 11, 2023 -

Dan Deery Toyota responded

Dear valued customer, Thank you for taking the time to share your experience with us. We're delighted to hear that you found us to be a solid family car dealership and that you had an outstanding experience with Andrew Page, our dedicated salesman. We greatly appreciate your patience during the 8-month search for the white 2023 Toyota XLE Hybrid. Mr. Page's commitment to finding you the perfect car is truly commendable, and we're glad he kept you informed throughout the process. It's fantastic to hear that he was able to locate a 2024 model that met your exact specifications, and that it turned out to be everything your wife wanted. We're also pleased to hear that Tami from our finance department played a significant role in making the paperwork process smooth and efficient. Our goal is to ensure that every aspect of your experience with us is top-notch. Thank you for choosing Deery Toyota, and we're honored to know that you will continue to trust us for your automotive needs. Should you have any questions or require further assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Enjoy your new 2024 Toyota XLE Hybrid, and may it bring many happy moments to your family.

October 08, 2023

They sold the car while I was trying to buy it. I should have been notified since I was interested in it first. More

by Dennis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lady
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Oct 11, 2023 -

Dan Deery Toyota responded

We apologize for any inconvenience. Your feedback is important to us, and we'll work on improving our communication for a better customer experience. Thank you for sharing your concerns.

October 05, 2023

Dealing with Dan Deery Toyota is a phenomenal experience. Over the years I have purchased several vehicles and they have always been great to deal with. The salespeople are pleasant and knowledgeable. The pr More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Eling
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Oct 11, 2023 -

Dan Deery Toyota responded

Dear valued customer, Thank you for your wonderful review! We're thrilled to hear about your phenomenal experiences with Dan Deery Toyota. It's a pleasure serving you, and we're grateful for your loyalty over the years. We take pride in our knowledgeable salespeople, fair pricing, and excellent service department. We're committed to being customer-focused, and your feedback reaffirms our commitment. Looking forward to serving you for many more years to come.

October 05, 2023

Whitney Grove is an excellent sales person. She continually followed up with us on the status of our new car. She went above and beyond on customer service. Answered all our questions and th More

by lansingverna
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Whitney Grove
Report | Print
Oct 11, 2023 -

Dan Deery Toyota responded

We're delighted to hear you had a great experience with Whitney Grove. She provided excellent customer service by keeping you informed, answering your questions, and thoroughly explaining the vehicle. Thank you for choosing us, and feel free to reach out if you need anything in the future.

September 28, 2023

Had a great experience working with Danette Hayden, she made the process easy and explained everything very well. I highly recommend! Love the new Venza! More

by Danielle d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danette Hayden, Marshall Meyer
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Oct 11, 2023 -

Dan Deery Toyota responded

Thank you for your 5-Star Review and your business!! We greatly appreciate it!!

September 26, 2023

We had an outstanding experience at Dan Deery Toyota and would highly recommend them to anyone who asks! Josh Kuehl contacted me after my online query and then Whitney Grove met us at the dealership and was More

by Seth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Grove, Josh Keuhl
Report | Print
Sep 27, 2023 -

Dan Deery Toyota responded

Thank you so much for taking the time to share your fantastic experience at Dan Deery Toyota! We're thrilled to hear that Whitney and Josh provided you with such an awesome experience. It's wonderful to know that Josh reached out to you promptly after your online query and that Whitney went above and beyond to make your visit to the dealership a memorable one. We pride ourselves on providing exceptional customer service, and it sounds like they truly exceeded your expectations. Your recommendation means a lot to us, and we appreciate your trust in us. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new Toyota, and thank you for choosing Dan Deery Toyota!

September 20, 2023

the sales associate did not seem to be concerned about my needs and limitations. He reluctantly did go to check on the vehicle and did call me back. Apparently the vehicle had some issues and was not road More

by Romy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
James
Report | Print
Sep 27, 2023 -

Dan Deery Toyota responded

We appreciate you taking the time to provide feedback on your recent experience at our dealership. We're genuinely sorry to hear that you didn't feel your needs and limitations were adequately addressed during your visit. We understand that it can be frustrating when the sales associate's attention doesn't meet your expectations. Your feedback is essential to us, and we'll be sure to address this with our team to ensure that future customers receive the attention and care they deserve. Regarding the vehicle you were interested in, we apologize for any inconvenience caused by its current condition. Safety is paramount, and we take it very seriously. We are working diligently to resolve the issues and make the vehicle roadworthy once again. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to our management team. We value your feedback, and we are committed to improving our service to provide a better experience for all our customers in the future. Thank you for bringing this to our attention.

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