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Dan Cummins Chevrolet Buick of Paris

Paris, KY

4.7
2,099 Reviews
Since 1956 the Dan Cummins Auto Group has served central Kentucky and beyond with an exceptional sales and service experience. We are Kentucky's largest truck dealer, with an experienced staff that puts your needs first. Featuring an extensive selection of new Chevrolet, Buick, Chrysler, Dodge, Jeep and RAM vehicles along with a large used vehicle inventory that are inspected by our factory certified technicians, we offer you the selection you deserve. We are happy to include the Dan Cummins Lifetime Powertrain Guarantee on all new and most used vehicles purchased from us for extra peace of mind. Experience why Kentucky and surrounding states' drivers Drive for The Dan Cummins Deal!
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1020 Martin Luther King Jr BLVD

Paris, KY

40361

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Showing 2,099 reviews

July 19, 2021

I bought a chevy pick< from Dan Cummins in Geogetown, KY. This was a huge mistake. First they lied to my face saying they had fixed the air bag sensor and tire management system as well as ordered the latch More

by jason
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Tim jones
Jul 20, 2021 -

Dan Cummins Chevrolet Buick of Paris responded

Hello Jason, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Unfortunately your last name did not come through on this review, however we would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager, Christina directly at (859) 988-2933 when you have a chance. Thank you, and we look forward to hearing from you.

Jul 28, 2021 -

jason responded

Was asked by dam Cummins to update my review after being offered a solution to the above issues and i am now doing as asked. I dropped my truck off on Wednesday after Sam Cox the manager of the Georgetown dealership personally promised me it would be finished by the time i got off work on Thursday. When i arrived to pick up my truck at 4pm Thursday they had only replaced the wheel sensors. The service manager (Ron I belive) immediately lied to my face saying the other parts had not come in but after actually checking said the parts had come in on Wednesday. He requested i leave it and gave me his word it would be finished when i got off work the next day. When i got there they had replaced the air bag sensors and rear door latch but did not detail it as promised. They then wanted me to drop it off yet another day to complete the detailing. The customer relations manager at the Paris location contacted me regarding my negative review and wanted me to get my truck detailed at my expense up to 150 dollars and promised they would give me a check the day after the detail was completed. Why should i have to pay up front for something promised in writing 2 months ago when i bought the truck? Additionally i have been lied to by everyone i have personally dwelt with at Dan Cummins so i do not trust them to reimburse me for the 150 dollars. I also tried to contact Josh Cummins ( owner of Dan Cummins) regarding the issue. He did not answer the phone so i left a detailed voice mail and never received any response from him. The part i regret the most is referring my cousin to them from which she bought a car. Again do as you wish but if you buy a vehicle from Dan Cummins and get burned that's on you, i tried to warn you.

July 17, 2021

The staff was very friendly and welcoming! Plenty of room and comfort throughout the place. Salesman did everything possible for us. Very happy and satisfied with our purchase. More

by Watkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Cox, Christian Fielden
Jul 20, 2021 -

Dan Cummins Chevrolet Buick of Paris responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2021

Professional kind helpful pleasant staff very helpful wonderful experience everyone was so helpful and friendly made the deal easier for me no trying to wear you down More

by twofeathers54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bradenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Congleton, Chris Fletcher, Tyler Abshear, Manny Alvarez, Nick Beal, Tyler Cox, Anthony Fomas
Jul 20, 2021 -

Dan Cummins Chevrolet Buick of Paris responded

Thanks for the feedback! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

July 13, 2021

Great customer service! Super nice and knowledgeable. She stood by everything she said she would. Do recommend her assistance when purchasing a vehicle from Dan Cummins, Paris. More

by vlm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carrigan, Savana Wise
Jul 13, 2021 -

Dan Cummins Chevrolet Buick of Paris responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 12, 2021

My wife and I were returning customers. We had always been very pleased with the dealership until last week when we had went in to trade-in my previously purchased truck. I had received correspondence More

by mudcat8
Customer Service
Recommend Dealer
No
Employees Worked With
Anthony Fomas
Jul 13, 2021 -

Dan Cummins Chevrolet Buick of Paris responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Unfortunately your name did not come across in your review, however we would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager, Christina directly at (859) 988-2933 when you have a chance. Thank you, and we look forward to hearing from you.

Jul 13, 2021 -

mudcat8 responded

We are not interested in discussing this issue with Dan Cummins. Other than continuing the normal services for the power train warranty, we do anticipate coming back based on our last experience.

July 11, 2021

Blaine helped my husband find the perfect vehicle and lower his payment by getting him out from all of this negative equity. Blaine is beyond knowledgeable and was professional & courteous from start to More

by aatlgitch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Snellen
July 05, 2021

Very nice and really helpful with all the financing questions I had I definitely will go back when I need another vehicle very easy to work with More

by buckbuck14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savana Wise
Jul 05, 2021 -

Dan Cummins Chevrolet Buick of Paris responded

Thanks for the feedback! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

July 04, 2021

Big selection and awesome people to deal with, wonderful experience More

by bkyoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carrigan, Dan Willard
Jul 05, 2021 -

Dan Cummins Chevrolet Buick of Paris responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2021

Easiest deal I've ever made. My salesman, Nick Beal, was knowledgeable and friendly. Gave me a tour of the dealership. Highly recommend you visit Dan Cummins More

by ella
Recommend Dealer
Yes
Employees Worked With
Tim Walton, Nick Beal
Jun 22, 2021 -

Dan Cummins Chevrolet Buick of Paris responded

Hello Ella, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

June 19, 2021

FRAUD FRAUD FRAUD WARNING!!!!!A few days after i bought FRAUD FRAUD FRAUD WARNING!!!!! A few days after i bought the truck it started a whirring sound in the rear differential. Checked fluid it was not dif More

by Very mad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Turner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Dan Cummins Chevrolet Buick of Paris responded

Hello, we are sorry to hear that you were not pleased with your experience with us. We have passed this information off to our customer relations team and they would like to speak with you regarding this matter, however we don't have your name or contact number from this review. Please give us a call as soon as you've received this at 859.987.4345 and ask for Christina Z., Customer Relations Manager. Thank you!

Jun 24, 2021 -

Very mad responded

Their idea of working with me is making an offer of me giving them a blank check for repairs with no price. Or trading my truck in for another vehicle from them that maybe doctored too. I made an offer to pay almost $600 just get my truck back which they refused. I requested them take the truck back and give me all my money back and they refused that as well. A bad differential makes a vehicle dangerous to drive. It can lock up the rear end and cause a vehicle like a Tahoe to roll. which they don't care about. They're just after the Quick buck.

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