
Damian Lillard Toyota
McMinnville, OR
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I recently purchased a new-to-me Subaru from Damian Lillard Toyota after I totaled my other car in a collision with a deer. :( They were considerate, thorough, and helped me feel comfortable with my ne Lillard Toyota after I totaled my other car in a collision with a deer. :( They were considerate, thorough, and helped me feel comfortable with my new car that had features I wasn't familiar with previously. I really felt like they went the extra mile to make sure I understood the new vehicle --- even though it wasn't a Toyota! Would highly recommend them for your next vehicle purchase. More
I recently purchased a Crown from Chris Patterson and Damian Lillard Toyota after a referral from a friend. I received amazing service from Chris and Nick. I was undecided about the purchase and there Damian Lillard Toyota after a referral from a friend. I received amazing service from Chris and Nick. I was undecided about the purchase and there was absolutely no pressure. I made the 1 hour each way drive 3 times before making the purchase. After the purchase, Chris took the time to assist me with setting up the Auto Android system and connecting to Toyota, and would have assisted with anything else I wanted to do. Chris also called a couple of days after the purchase to make sure everything was okay and if I had any other questions. I hope Chris and Nick are there when I'm ready for my next vehicle. They also offered about $2K more than other dealerships for my trade. More
Damian Lillard Toyota in McMinnville, OR goes the extra mile to find the right car for you and they aren't pushy like other dealerships. Especially if you ask for Matthew Pearson as he will take the time a mile to find the right car for you and they aren't pushy like other dealerships. Especially if you ask for Matthew Pearson as he will take the time and answer any questions you have. He is very knowledgeable about Toyota and cars in general, but he is also a good listener and will hear what you want and need and will never push you into something you won't like. I feel like it's really hard to get good service right now and a car purchase should be an enjoyable experience. The dealership will treat you like family during and after the purchase. More
I never ever thought I'd love a car dealership due to past experiences, but Damian Lillard and the employees changed all that for me. They were incredible and walked me through the process with ease. T past experiences, but Damian Lillard and the employees changed all that for me. They were incredible and walked me through the process with ease. The last dealership I'd recently dealt with kept giving me misinformation with every communication between us. When I went in to make the deal, they upped the price by over $3000 on a car three years older than the wonderful one I bought at Damian Lillard for the same price. In case you didn't get that, I bought a better car that was 3 years newer with fewer miles on it from Damian Lillard for the same price the other dealership wanted. I felt respected by the people at Damian Lillard. I highly recommend them and am surprised that I love this dealership so much! More
Twice I have called during business hours and my call went straight to a voicemail which said to leave my name and number and they will return my call. Twice they have failed to call me back! I guess the went straight to a voicemail which said to leave my name and number and they will return my call. Twice they have failed to call me back! I guess they do not want my business! More
Excellent customer service. Straight forward from the day deal started (had to wait for the vehicle delivery) smooth and well organized overall process. Straight forward from the day deal started (had to wait for the vehicle delivery) smooth and well organized overall process. More
Austin is a people person and made the experience less painful than it usually is :-) Of course, the sales manager had the last word in their offer. He was pleasant but the experience was pretty normal. painful than it usually is :-) Of course, the sales manager had the last word in their offer. He was pleasant but the experience was pretty normal. I had to say I was leaving and mean it before I got the correct offer. But that's what you expect when you go to a dealership. More
Do NOT purchase a vehicle from Damian Lillard Toyota. It will break down within 4 days and they will not help with repair costs. Aside from this, service is friendly, but slow, sloppy, and unprofessional It will break down within 4 days and they will not help with repair costs. Aside from this, service is friendly, but slow, sloppy, and unprofessional. Everyone I worked with seems overworked and undertrained, like they have too many things to juggle. More
The best car buying experience I have ever had! It exceeded my expectations. The staff were incredibly friendly and helpful. I was able to get out the door numbers before I even drove to the dealer It exceeded my expectations. The staff were incredibly friendly and helpful. I was able to get out the door numbers before I even drove to the dealership. Ian McCray was amazing in both sales and finance and was able to get me my dream Rav4 only a week after I had reached out to Damian Lillard Toyota. The cost of the vehicle was clearly communicated to me, there were no xx charges, and I felt no pressure to buy the vehicle or add on any additional services or packages. More