Damerow Ford

Not a Five out of Five...more like a Ten out of five! i found the truck I wanted on line, at 11pm, and contacted them. I received an email first thing in the morning giving me all of the info requested. I i found the truck I wanted on line, at 11pm, and contacted them. I received an email first thing in the morning giving me all of the info requested. I worked with Dale Monahan-I told him my car was not running and he offered to bring the truck I was interested TO ME-never had a dealership offer that service before! my fiancé and I decided to just take his car and drive down there. It was my birthday that day and really didn't want to spend the whole day at a car lot but I needed a car. We pulled up-I asked for Dale and he came right out. He took me straight to the car I had asked about-took it for a ride. After talking to Dale for less than ten minutes, we felt we had known him for years. Dale was so helpful that my fiancé ended up not only buying my car but bought one for himself. My fiancé told Dale what he was looking for and found him the exact car he wanted-with all the bells and whistles he had wanted in less than 10 minutes. Dale was not pushy, didn't try to talk him into anything-just presented the car and let him decide. The helpful, friendly attitude didn't end with Dale-when we met with Stuart in financing he was down to earth-offered me the Protection Plan-when I said I wasn't interested-that was it...he didn't push me or try to talk me into buying it. when I went in to pick up my plates-Stuart told us that he was able to find us a lower interest rate than the one we initially agreed to-WITHOUT us having to ask!! it is going to be sometime before we have to buy a vehicle again-but when we do we are going back there for sure! More

Visit to purchase advertized F150 Damerow Ford had an add in the Oregonian paper yesterday 4/11/15 for an F150 at price around $27,000.00. I went in to the dealer but was told it was Damerow Ford had an add in the Oregonian paper yesterday 4/11/15 for an F150 at price around $27,000.00. I went in to the dealer but was told it was already sold after looking around in their yard. (Apparently they don't keep track of what is for sale or sold there.) I had actually called over a week earlier related to a similar add and was told at that time it was sold. As this add came out yesterday I figured they probably put another one in the add. They then tried to sell me a used 2014 with 8,000 miles. I thought that if it was cheaper I might be interested. After they did all their calculations they said they could sell me that one for over $32,000.00. They also tried to justify it saying that it had a lot more extras, which was not true as the picture in the add had alloy wheels and they said it did not. After wasting over two hours of my time (and theirs which is the only plus). I left while they were still trying to get me to stay. I don't blame the salesman Lucian Stanison, but only those above him as he did try to be helpful. This looked like the old bait & switch game to me. I do not recommend them at all, and in my opinion I would say to stay away. More

Terrible Service Make sure you check out online ratings if you want to take your vehicle to a Ford Dealership. Many of the other dealers have much higher ratings and p Make sure you check out online ratings if you want to take your vehicle to a Ford Dealership. Many of the other dealers have much higher ratings and provide a considerably higher level of customer service. Damerow service was really lacking in their diesel knowledge and were not at all honest about the issues I was having with my truck. More

2014 Ford F150 Ecoboost I worked with Larry and David, they were both great. No pressure friendly guys. Glad I purchased at Damerow instead of going to that place across th I worked with Larry and David, they were both great. No pressure friendly guys. Glad I purchased at Damerow instead of going to that place across the river. More

Worst Experience Ever with a Dealership Negligent in their paperwork. Paperwork went on for a full month of faxing and not receiving. Needing more and more. Failed to disclose "details". For Negligent in their paperwork. Paperwork went on for a full month of faxing and not receiving. Needing more and more. Failed to disclose "details". For example does this have Sirius radio, "yes", failed to tell you it wasnt working. Never will go back. However, liked salesman very much. More

2013. Ford explorer Great service my husband an I received , from start to finish. Thanks Damerow Ford , going to love my new Toy an now I can take all my grandkids at on Great service my husband an I received , from start to finish. Thanks Damerow Ford , going to love my new Toy an now I can take all my grandkids at onetime . More

finance guy is a bully All went great in buying our new car until we had to sign the papers. When we wouldn't buy the extended warranty, he started yelling at us. He told u All went great in buying our new car until we had to sign the papers. When we wouldn't buy the extended warranty, he started yelling at us. He told us what debt we would be in, would max out our credit cards, that he has binders of cars that come in for repairs weekly, with all the computer's something is sure to break, were just lucky our other Ford hasn't has numerous problems yet, and we would remember him when we were in financial problems for not buying the warranty!! More

Outstanding Experience with an On-line Sports Car Purchase In July of this year, I purchased a 2007 Mustang Shelby GT500 Coupe. I spoke with Dan Hunt and Brian (Sales Manager) to make the deal on this high-en In July of this year, I purchased a 2007 Mustang Shelby GT500 Coupe. I spoke with Dan Hunt and Brian (Sales Manager) to make the deal on this high-end sports car with only 9K miles on it. Dan and Brian were outstanding to work with, 100% accurate description of the car, pricing was very competitive, and they bent over backwards to make sure I was happy. In addition to a great car buying experience, they also setup and handled shipping the car from Portland to Billings, MT. Everything went well and I would definitely not hesitate to purchase from them again if they had a vehicle that I was interested in. More

Poor vehicle, pushy salesmen, just want your money. Tire had a bulge in it. According to the warranty it was not covered by Ford but the tire manufacturer does cover it if no evidence can be found that Tire had a bulge in it. According to the warranty it was not covered by Ford but the tire manufacturer does cover it if no evidence can be found that it is caused by an impact of some kind (hitting a curb). Instead of informing my wife that she can take it to a continental dealer they instead handed her a bill for $205. She swears that she has not hit a curb and has not driven recklessly. I inspected the wheel and tire and could find ZERO evidence that she had hit a curb, it had to be a defect. She left without paying and contacted me. I reviewed our warranty information and decided to return to the service department and ask them why they didn't inform her of her options. I informed the adviser Jeremy C that I was unhappy and would file a complaint online if he was unwilling to at least attempt to rectify the situation in some way. He encouraged me to do so! He told me there was no way he would do anything to help us and then encouraged me to go ahead and "Do my worst". What kind of circus are these guys running over there? More