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Dallas Lease Returns

Dallas, TX

5.0
7,314 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,314 reviews

January 28, 2014

Joe Wall and Shawn Collins were great! This was my first time to purchase a car, and they were very friendly and patient with me and all of my questions. I'd looked at multiple dealerships and car lots bef More

by JennDallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wall, Ricky Brockway
January 28, 2014

Great experience. Chris worked with us and made it an easy transaction. Would highly recommend to anyone. Had a very nice selection of cars. The Suzuki we bought was a great purchase. More

by rolltide75
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Recommend Dealer
Yes
Employees Worked With
January 28, 2014

Chris was great to work with. He answered all of our questions and made the experience painless. I have already recommended him to several people who are looking to buy a new car. More

by JoHLo
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Recommend Dealer
Yes
Employees Worked With
January 28, 2014

I trade cars about every 2 years and always dread the purchase experience. I come prepared with pre financing, research on car value/lian value, etc. and pretty much don't haggle. This is the first time More

by Candacewa
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
January 27, 2014

I first met Shawn Collins when I went with my friend to pick up her new purchase at Dallas Lease Returns. I know never to trust a car salesman. That experience changed my way of thinking. Shawn was very pl More

by TeresaArnold1
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Brockway
January 24, 2014

My fiancé and I reluctantly came to Dallas Lease Returns after being turned down and treated badly at a few other places, and I am so happy we decided to give this place a chance. Jordan Campsey was More

by mbmaddox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malia Penington
January 16, 2014

I first had my doubts about getting a vehicle from them because of my credit. But after talking to Blanca and listening to her, she changed my mind. She even helped my find a suv that worked great for me More

by kendell1994
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 15, 2014

I called Dallas Lease Returns looking for a specific vehicle and Shawn Collins found it for me within 24 hours of my inquiry. He answered every one of my questions and concerns and made me feel like he More

by bnicoleb81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Brockway
January 15, 2014

My husband and I had a wonderful experience at Dallas Lease Returns. Chris Mikell treated us like a friend instead of a number. He helped us start to finish. His customer service continued even after our More

by TAliciaG
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 20, 2013

Chris Mikell made my purchase experience better than I could have ever imagined it would be. As a former Finance Manger at a Nissan store I know first hand just how difficult and terrible the experience More

by ddickens74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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