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Dallas Lease Returns

Dallas, TX

5.0
7,784 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,784 reviews

August 16, 2022

Blanca called me on Sunday and got me in my new car on Monday! I will refer anyone, the buying process was so easy. More

by Hayley8694
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 16, 2022

they were really helpfull. they have a very good collection of cars.their priority is customer satisfaction.i wud say overall very good car dealers More

by bammu6666
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
Aug 17, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 15, 2022

Pete was great! Took real good care of me and made my wife very comfortable. Unbelievable how easy the process was. More

by neilrinker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance!

August 15, 2022

Very thankful to Edgar for helping us find the right vehicle. Also being very patient with us. More

by darelyhinojos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

August 15, 2022

We had a wonderful experience shopping for a second vehicle at Dallas Lease Returns. What lead us for our purchase was the transparency and no hassle from our salesman Fabin Gomez. Fabin was up front w More

by Ari Pabalan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Aug 16, 2022 -

Dallas Lease Returns responded

It's great to hear that Fabian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

August 14, 2022

fantastic customer service, stuck with me for weeks and delivered big time! love my car! More

by parks.michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Aug 15, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 14, 2022

Everybody at Dallas Lease Returns was super helpful. We will definitely keep you guys in mind for our next car. More

by Dfirley2009
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Lacy, Sindy Fernandez, Charlie Pickett
Aug 15, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 14, 2022

I had the best car buying experience with DLR! Kayla was exceptional - she worked very hard to get me a great deal & into a new car! I’d give 10stars if that was an option! More

by Cboutte621
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Aug 15, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

August 13, 2022

Very helpful with answering any questions that a raised . Very .knowledgeable salespersons. I would recommend this dealership to anyone looking to purchase a vehicle More

by Bobby37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Aug 15, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

August 13, 2022

Words can not express as to how grateful I am for Bobby and DLR. They got me what I needed and not what they wanted me to have. The most important thing is that the deal didn't hurt my pockets at all. DLR More

by stevegrant2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy, Jesse Leija
Aug 13, 2022 -

stevegrant2001 responded

Words can not express as to how grateful I am for Bobby and DLR. They got me what I needed and not what they wanted me to have. The most important thing is that the deal didn't hurt my pockets at all. DLR is first class all the way. Ask for Bobby he's good people to work with along with the rest of the incredible DLR staff.

Aug 13, 2022 -

stevegrant2001 responded

Words can not express as to how grateful I am for Bobby and DLR. They got me what I needed and not what they wanted me to have. The most important thing is that the deal didn't hurt my pockets at all. DLR is first class all the way. Ask for Bobby he's good people to work with along with the rest of the incredible DLR staff.

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