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Dallas Lease Returns

Dallas, TX

5.0
7,780 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,780 reviews

August 28, 2022

My sales advisor, Fabian Gomez, did an amazing job of walking me through the warehouse and finding the right vehicle that met my needs. He was extremely knowledgeable, attentive, and patient. He answered More

by kevinw75036
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Aug 28, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review, Kevin! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

August 28, 2022

Brad, our sales manger, made our car buying experience amazing! Down to earth and a truthful person he was! More

by t.tiliti12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Brad and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 27, 2022

Dallas lease returns is an amazing dealership! So amazing, this is our second time purchasing here. Bobby our salesman Is also a pleasure to work with. They get you the exact car you want! I’m so More

by anikkacasanova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

August 26, 2022

You guys are the greatest! Carl and Pete are true professionals. The were very informative and Carl was very patient and supported me throughout the entire process. Now I know More

by jasthompson1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete, Carl White III
Aug 28, 2022 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2022

This is honestly one of the best dealerships in dfw would recomend to amy one thats looking for a great car at a good price ask for sindy she is awsome sales rep she help me with my first time leas. Thanks More

by Jc1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Aug 28, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sindy and our team met your expectations. Thank you again for choosing Dallas Lease Returns!

August 26, 2022

Very professional! Has a great inventory to look through and the process was very understanding. More

by turtleshell.willis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 26, 2022

Brad is very knowledgeable and experienced. I feel he really dedicated his time to make my car experience smooth and easy! More

by Brick815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Brad, and it was a pleasure having you at the dealership. We appreciate your review!

August 25, 2022

Talk about patience, honest and accommodating. Chris is a great Human and a wonderful salesman More

by Puffin11746
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 25, 2022

Chris is awesome! Definitely personable and would highly recommend him he’s got an extensive reach and can help you find the vehicle for yours or your families needs � More

by Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, Rebecca, and for taking the time to leave us this wonderful feedback. It's great to hear that Chris provided you with excellent customer service!

August 24, 2022

Kayla is amazing and absolutely wonder. Made everything very easy to understand and worked out the best deal for me More

by Neasha03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Aug 24, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

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