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Dallas Lease Returns

Dallas, TX

5.0
7,780 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,780 reviews

September 02, 2022

The truck I was looking at for the past week was sold at another dealership last night! Luckily Charlie was there and went out of his way to search the whole list for the specific RAM 1500 Laramie that I wa More

by Jboneal31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Pickett
Sep 04, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new RAM. We truly appreciate your feedback!

September 01, 2022

Great Experience with Darrin and I will be back to buy from him again soon. More

by deonti_j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Sep 02, 2022 -

Dallas Lease Returns responded

Thank you! We are so glad that we had the opportunity to work with you, and that Darrin and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 31, 2022

Bobby at Dallas Lease & Returns is the best! My second vehicle I purchased through him! More

by Jessica Moyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Dallas Lease Returns responded

Quality customer service is always our number one priority, and we're happy to hear that Bobby met your expectations. Thank you for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

Aug 31, 2022 -

Jessica Moyers responded

Thank you so much!!

August 31, 2022

Carl was very honest and professional. He addressed all of our questions and concerns. Will definitely do business with him again. More

by garciaa592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only worked with Carl
Aug 31, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

August 31, 2022

Kayla was wonderful to work with! Everything was prepared quickly, the buying process was painless and we are so happy with our new Jeep! We highly recommend Kayla and Dallas Lease More

by LHunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Aug 31, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Jeep! All of us at Dallas Lease Returns are glad to have you as a customer.

August 30, 2022

Excellent service. Friendly. Quick and outstanding. Thank you for your help Christian. Will refer friends and family More

by F150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Dallas Lease Returns responded

It's great to hear that Christian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

August 30, 2022

Charlie searched for what we were looking for and found exactly what we needed. Thank you! More

by angelacademy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Aug 31, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 30, 2022

This was a very different experience than I was expecting. Carl was the best! He kept things simple and clear. Best experience I have had I am not ready to make a purchase just yet but when I d More

by shells0404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Aug 31, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2022

Charlie was very honest, professional and knowledgeable of all the vehicles I was looking at. More

by tandlcabinets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Aug 31, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 30, 2022

Charlie was very professional and helpful. I would recommend all my friends and family to see him. More

by Sunshyne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Aug 31, 2022 -

Dallas Lease Returns responded

We are very happy Charlie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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