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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
7,192 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,192 reviews

April 03, 2023

Brad was AWESOME! Explained everything, very professional, and very knowledgeable. This was a great experience from beginning to end! I will recommend to all friends More

by CLJScreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Brad, and it was a pleasure having you at the dealership. We appreciate your review!

April 02, 2023

the most comfortable buying experience at a car dealer ever!! Brad Hoang is highly professional and patient! More

by Cibolo
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Dallas Lease Returns responded

It's great to hear that Brad was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

April 01, 2023

My husband and I worked with Blanca for our SUV purchase and we loved working with her! She was prompt in her responses, fair in assessing our trade and went above and beyond to have issues we noted taken c More

by GenE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Blanca was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2023

Brad is very nice, respectful and the best agent. The communication was good and will help you get a good deal in financing. I will definitely recommend him. More

by W K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2023 -

W K responded

A very good place to buy a car and I will recommend Brad.

April 01, 2023

Very great experience, would recommend to others looking to buy a car. They helped me when I couldn’t get help anywhere else. More

by relifordkennie03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Gomez
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Apr 03, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review, Kennie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

March 31, 2023

Edgar was extremely helpful throughout the entire process. I had a very specific list of requirements I wanted on the truck and he made it happen! Edgar went above & beyond to help me find the pe More

by johnwhuffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, John, please let us know.

March 31, 2023

Best experience I’ve had buying a vehicle. Brad was upfront, honest and a straight shooter! Highly recommend!! More

by nutrition8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 31, 2023

Lenny was great and helped us with the purchase. He is very personable and friendly. More

by Jillian13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Gomez
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Apr 02, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

March 31, 2023

This dealerships was amazing and Torontos customer service was beyond superb! I would 10/10 recommend this establishment especially Toronto to friends and family! More

by aprilhuff.ring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 31, 2023

Toronto Was vary nice to talk to and made the experience a lot better and smoother More

by Zyair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Toronto met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

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