Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,999 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,999 reviews
July 11, 2025
I bought a Chevy Silverado from Richard in 2020. I’m now back for my next car and Richard didn’t disappoint He put me into a really nice Chevy Suburban. I tell him what I want and he finds it…and I’m now back for my next car and Richard didn’t disappoint He put me into a really nice Chevy Suburban. I tell him what I want and he finds it…and the cars are always super clean. I won’t go anywhere else for my vehicles. I highly recommend Richard and Dallas Lease Returns. More
by mrmehall
Employees Worked With
Other Employees :
Both receptionists that greeted us on the two days we were there were absolutely amazing. Fantastic customer service.
July 11, 2025
Between Wuan and Drad (tall blond) Pat. Your got about all ther service you need they are the know resps that have helping me. I’d still like to know what yall have on stile to see with wha Your got about all ther service you need they are the know resps that have helping me. I’d still like to know what yall have on stile to see with what I can put down, currentl so if one of yall can reasch out to me as as as possible I’d appreciate i! More
by Jdcopeland91
Employees Worked With
Other Employees :
I couldn’t give enough starts. I have worked with the weeps for fast
July 10, 2025
Marvin! I give him a 5 star! He was very transparent and honest with me throughout the process. Very fast easy process! I will be sending referrals and comin I give him a 5 star! He was very transparent and honest with me throughout the process. Very fast easy process! I will be sending referrals and coming back. Thank you Marvin! Love my new car More
by rcooper9080
Employees Worked With
July 10, 2025
I purchased this vehicle over the phone, out of state. It was the easiest and most straightforward process I have experienced. Chris Mikell was incredibly professional, helpful and accommodating. I fl It was the easiest and most straightforward process I have experienced. Chris Mikell was incredibly professional, helpful and accommodating. I flew in and the Jeep was everything he said it was. Signed my docs and off i went. Will do business with him again. 11 out of 10 rating. More
by ramseyrashid
Employees Worked With
July 09, 2025
Effortless. Transparent. Chris made the process efficient by being a steward of our time! The pricing process was clear and transparent. There were no hidden Transparent. Chris made the process efficient by being a steward of our time! The pricing process was clear and transparent. There were no hidden surprises. This is why we are repeat customers!! More
by SammiRojas
Employees Worked With
July 08, 2025
Everything was smooth! Great experience!! Blanca and Edgar were awesome! We will definitely be back for our next vehicle purchase! Great experience!! Blanca and Edgar were awesome! We will definitely be back for our next vehicle purchase! More
by LHcoachP
July 07, 2025
Eric Taylor and Dallas Lease Returns has been a pleasure to work with so far. They have plenty of quality vehicles to choose from in all price ranges. I really appreciated the fact that they allowed me to t to work with so far. They have plenty of quality vehicles to choose from in all price ranges. I really appreciated the fact that they allowed me to take a higher mileage vehicle to my mechanic to be checked out. Will definitely do business with them again when I am in the market for a quality used car. More
by tx_aggie95
Employees Worked With
July 05, 2025
I went to Dallas Lease Returns to test drive a gorgeous Black Mercedes CLE 53 AMG cabriolet. The car was amazing and the salesman Robert Y. Was great!. But, then it happened. My wife saw it. A 2024 BMW Black Mercedes CLE 53 AMG cabriolet. The car was amazing and the salesman Robert Y. Was great!. But, then it happened. My wife saw it. A 2024 BMW X5 M60i in Frozen Black Metallic. It was the most beautiful car I had ever seen. And it had a 523 HP twin turbo V8 engine. Robert showed me a few features and ran off to get the keys. The test drive resulted in my being unable to remove the huge grin from my face. I was in love with this amazing car. Robert got us a great sale price. I put down a small amount and picked it up the next day after a quick stop at my bank. I just spent the last half hour setting up the BMW app, phone key, driver ID, CarPlay, and car internet. And I drove around the neighbor hood a few times still with a huge grin on my face! I am thrilled with this amazing car and my great salesperson Robert Y. I strongly recommend Dallas Lease Return. You get to browse amongst a huge selection of lease return cars indoors. They have the best luxury cars. More
by TK
Employees Worked With
July 04, 2025
Robert S was a great saleses person. He answered all of our questions and helped us out with the test drive. He answered all of our questions and helped us out with the test drive. More
by diana.salmon99
Employees Worked With
