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Dallas Lease Returns
Dallas, TX
7,313 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,313 reviews
November 13, 2024
Marvin is a great salesman and was willing to listen. He spent the time to understand my perspective. Great job and very satisfied. He spent the time to understand my perspective. Great job and very satisfied. More
by stevens.colt
Employees Worked With
November 13, 2024
I can’t say enough good things about Robert Yousef and the exceptional service he provided throughout our entire transaction. Since we don’t live in Texas, Robert went above and beyond to accommodate our the exceptional service he provided throughout our entire transaction. Since we don’t live in Texas, Robert went above and beyond to accommodate our needs. He spent countless hours answering my questions, providing detailed photos and videos, and even FaceTiming us so we could see the truck in real-time. I’m very particular and thorough, so I had pages of questions we needed answered before we could make travel plans to purchase the truck. Robert never once acted frustrated or annoyed, despite the constant requests. If he felt that way, he certainly didn’t show it. His patience and dedication were truly impressive. What stood out the most was his honesty and transparency. Unlike many salespeople who might bend the truth, Robert was straightforward and genuinely upfront about every detail of the truck. It’s rare to encounter such integrity in a salesperson, and it made the entire process much smoother and more enjoyable. I highly recommend Robert to anyone looking to make a purchase—his customer service is unparalleled, and he truly cares about providing a positive experience. I wish there were more salesmen like him in this world. Thank you Robert! More
by CKW
November 13, 2024
I would stay away from this dealership! I traded in a Maserati on 10/30/24. After I completed the deal my sales guy Eric calls several days later and tells me the cars has a fluid leak, but I traded in a Maserati on 10/30/24. After I completed the deal my sales guy Eric calls several days later and tells me the cars has a fluid leak, but they have the vehicle listed on their website already and haven’t repaired the fluid leak. Very unprofessional! I’m greatly concerned sbout the card I bought considering this, More
by Mtpmedia68
Employees Worked With
November 13, 2024
Really great selection of really nice cars! Love my new car! Everything feels luxury here! Love my new car! Everything feels luxury here! More
by Ivyleigh16
Employees Worked With
November 12, 2024
Great and convenient experience easy to work with. Would recommend due to the selection and ease of transaction. Would recommend due to the selection and ease of transaction. More
by txjao
Employees Worked With
November 11, 2024
This company made the car buying process easy and we really enjoyed working with Roderick. We would definitely buy a car from them again. really enjoyed working with Roderick. We would definitely buy a car from them again. More
by Jrpgiveroflife
November 11, 2024
Dealership is clean and a very nice interior lot. It wasn’t what I expected when I pulled up, but despite the curb appeal, it’s amazing! Chris is also amazing. A truly stand up guy. I can’t say It wasn’t what I expected when I pulled up, but despite the curb appeal, it’s amazing! Chris is also amazing. A truly stand up guy. I can’t say enough great things about him. I don’t live in Dallas and it was so easy for me to fly in and take care of business. Hands down the best sales I’ve ever worked with. You won’t regret your purchase with him. More
by Kristi
Employees Worked With
November 11, 2024
Easy process everything was done before I even arrived. Hassel free car buying! Thank you Hassel free car buying! Thank you More
by armyvet3rdid
Employees Worked With
November 11, 2024
Thanks for helping us in the purchase of a car for my teen daughter. Would definitely buy from them again. teen daughter. Would definitely buy from them again. More
by K Dempsey
Employees Worked With
November 09, 2024
Thank you for Edgardo Silva helping me with a good deal on the price and and APR. on the price and and APR. More
by Ly
Employees Worked With
