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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

Overview
Reviews
Vehicles
3.9
583 Reviews
Call Dealership (214) 327-9361

11550 LBJ Freeway

Dallas, TX

75238

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Showing 583 reviews

November 09, 2023

They pumped all wheels to 42 psi, where it clearly says 32 psi on the door sticker. I'm calmly typing about trying to push another price twice higher then it was during creating appointment at the dealers More

by Vik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name. Requested advisor throught the website was not provided
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Nov 11, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the misunderstanding you experienced during your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at (214) 319-1292. I look forward to speaking with you. Derek Johnson, Service Director

November 07, 2023

Remarkably poor dealership . ... told me a car was available, scheduled a time to come see it, and, after driving out there ... the car was actually not available. The salesperso More

by Mattr
Recommend Dealer
No
Employees Worked With
Ivan Camacho
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November 06, 2023

What a joke of a dealership. .. advertising new Ram TRX for 90K + ttl / when i asked for purchase order they send it to me for 138K ... do not lose time on this joker.... More

by mariuscuzmin1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
eric torres
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November 01, 2023

Thank you Jalen for being informative and for the smooth process of getting a car. More

by Kattinajero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen West
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Nov 03, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Congratulations on your new vehicle! We are thrilled that Jalen provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Nov 06, 2023 -

Kattinajero responded

Thank you Jalen for being informative and for the smooth process of getting a car

October 30, 2023

The staff there were super friendly and very accommodating to our needs and guided us through every step. More

by Isabel Castillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amado Medina
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Nov 01, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 30, 2023

My service advisor, Dennis, is the best. He is kind, caring, knowledgeable and patient with elderly. On a previous visit he was able to solve a problem without my asking. He is very professi More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Nov 06, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

It's fantastic to hear that you had a great experience and that Dennis provided kind, caring, knowledge and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Great and friendly service! My Jeep was ready within a hour. Very convenient for me. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert V.
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Oct 31, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are glad to hear that you received great and friendly service and that your Jeep was ready within an hour, making it very convenient for you. Efficient service and friendly staff can make a significant difference in the overall service experience. Your feedback is appreciated!

October 26, 2023

Excellent costumer service, very friendly and they answered all my questions, and they also provided me with a ride More

by jonatan.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Chappa
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Oct 31, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are glad to hear that you had an excellent customer service experience with friendly staff who answered all your questions and provided you with a ride. Providing such assistance and ensuring customer satisfaction is crucial for any business. Thank you for sharing your positive experience!

October 25, 2023

Service for my Jeep was great. I will make sure to be back. Dennis gave me a great service. Thank You More

by lucyserrano0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Nov 01, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

It's wonderful to hear that you had a great service experience for your Jeep and that Dennis provided you with excellent service. Knowing you'll return is a positive testament to the quality of service you received. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 14, 2023

I took my truck in for an oil change, Roberto attended me from the second I pulled into the service bay and had me out in less than an hour! More

by juancruzjr18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Vasquez
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Oct 17, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We're pleased to hear that you had a quick and efficient experience when you took your truck in for an oil change. Roberto's prompt service and attention to your needs are truly appreciated. Your time and satisfaction are important to us, and we're here to assist you with any further needs or questions you may have. Thank you for choosing us!

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