Dallas Dodge Chrysler Jeep RAM
Dallas, TX
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Atmosphere was friendly,employees seemed to be active and without any unnecessary negativity had my oil changed and work was completed in a timely amount of time will definitely return for any vehicle relate without any unnecessary negativity had my oil changed and work was completed in a timely amount of time will definitely return for any vehicle related issues and I appreciate the monthly flyers I’ve been receiving and hope to continue receiving them More
Service writer Richard Morris provided excellent service from start to finish and made the warranty process painless. Thank you and your team for the outstanding work and service provided. I would definitel from start to finish and made the warranty process painless. Thank you and your team for the outstanding work and service provided. I would definitely recommend this dealership and its people. More
Worst customer service ever! Would not answer the phone. When I left messages, no one would call me back!! After 2 weeks they finally fixed the problem! Did not get a sorry fo Would not answer the phone. When I left messages, no one would call me back!! After 2 weeks they finally fixed the problem! Did not get a sorry for the inconvenience, nothing!! Will never go back!! More
Parts and services are good it just depends on the service advisor. Richard helped me both times and he looks like he doesn't like his job. He thinks just because I am a women driving a truck I don't service advisor. Richard helped me both times and he looks like he doesn't like his job. He thinks just because I am a women driving a truck I don't know anything about my truck. The report they gave me back said customer denied service on couple recalls. Which I never was asked or nothing I had to go back and ask him about it and he just said I will call you when parts are ready which never happened. I ended up making a second appointment because he never answered or called back. Just to get charged for the recall that was not fixed the first time. My truck was in the shop three weeks and he did not called or nothing to notify how long it was taking I had to call and ask for updates myself. People should be treated the same way not just because you're a woman and assume she doesn't know nothing you are not going to bother to ask or to explain the same thing you would if it was a man. More