Dallas Dodge Chrysler Jeep RAM
Dallas, TX
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Personnel, including service advisors, sales people, and all staff are professional, personable, and knowledgeable. The repair people are great. I’ve never taken my car back because it wasn’t fixed right th all staff are professional, personable, and knowledgeable. The repair people are great. I’ve never taken my car back because it wasn’t fixed right the first time. More
Poor service, rude service advisor, no wagoneer vip services offered. Never returned phone calls. Long wait times. Worst service ever had at a dealership. services offered. Never returned phone calls. Long wait times. Worst service ever had at a dealership. More
Poor service. No customer consideration, made an apt and was told my car would be taken at that time for service, and it wasn't a drop off time. I specifically as No customer consideration, made an apt and was told my car would be taken at that time for service, and it wasn't a drop off time. I specifically asked that question. Rude service advisors, refuse to offer wagoneer vip service promises even though certified dealership. Called several times and no one ever returns phone calls. Expected better. More
Everyone was nice just took a little longer than expected and ended up costing me more than I thought but over all great service... Johnny and Ronnie was a great help to me and I appreciate everything... and ended up costing me more than I thought but over all great service... Johnny and Ronnie was a great help to me and I appreciate everything... More
I wasn’t honored the coupon for a brake job as listed in their service special $99.00. I wish they told me that it will be twice if that price including labor which they haven’t. When I checked out they cha their service special $99.00. I wish they told me that it will be twice if that price including labor which they haven’t. When I checked out they charged me $199.00 saying the additional $99.00 is for labor which I don’t agree as that’s not what the coupon says on their website. So don’t go there thinking you will be honored for what they are listed in their service specials page that’s a way to get you there and make sure you get clarification before you leave the shop. Also they took two days to do a set of break pads even though I dropped the car at 8:30 in the morning. It’s insane that they take two days for a simple job. But my advisor Scott is a cool guy with a smile on his face always. Also they are short of mechanics I could say so they take forever to complete the work. Overall not a best experience this time as they don’t keep up with communication and delayed till 7 pm the second day for pickup which was a drag for me and waste of my time. More
My car had a problem misfiring after a recent high-speed trip. After stopping for a bite to eat, I took the car in for inspection. Now the car is no longer misfiring. Dallas Dodge checked it out but didn trip. After stopping for a bite to eat, I took the car in for inspection. Now the car is no longer misfiring. Dallas Dodge checked it out but didn’t find anything wrong. Fortunately, they did not charge me for the inspection. I will definitely be taking my car back to these nice folks if the problem persists. More
3rd time here for recalls and still not fixed. Someone spilled coffee in floor board and didn't clean up. Now my truck smells like coffee and I don't drink coffee. Someone spilled coffee in floor board and didn't clean up. Now my truck smells like coffee and I don't drink coffee. More