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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
583 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 583 reviews

December 20, 2023

Service advisor promptly assisted me for my scheduled appointment for maintenance on my vehicle. Expected completion time for services requested for very close to estimated time. Waiting area provides Ex More

by jwwd255ada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Granison E
Dec 22, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 20, 2023

Isaiah did a phenomenal job at helping my husband and I get our car fixed and back on the road. I really appreciate your hard work, dedication, and going above and beyond not to mention moving mountains to More

by shanequab23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Dec 22, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 18, 2023

Quick service, friendly proffesional service advisors and knowledable service technicians. Clean accommodating waiting rooms with many amenities. More

by Landon.mills5.7
Recommend Dealer
Yes
Employees Worked With
Robert Alarcon
Dec 20, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

I had a wonderful experience with the dallas jeep. I worked with Valentine Daniels he was very friendly and knowledgeable. So far i am happy with my purchase. More

by mehedi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentine Daniels
Dec 19, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Congratulations on your new vehicle! We are thrilled that Valentine provided you with a wonderful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 14, 2023

I’m not local but found the 2024 Ram Truck I was looking for at Dallas Dodge. At first, the cost was too much so I put it out of mind and stopped looking. Jamaal Alexander contacted me 2 days later to see i More

by degrick64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Alexander
Dec 16, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

It sounds like Jamaal at Dallas Dodge Chrysler Jeep Ram went above and beyond to help you acquire the 2024 Ram Truck you wanted! His follow-up and effort in reaching an agreement after you initially stopped looking was instrumental in making the purchase happen. Driving three hours to seal the deal and drive home in your new truck must have been a fantastic feeling! Congratulations on your new truck!

December 08, 2023

They always make me feel welcome and answer all my questions about the work being done. More

by lktodd48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 12, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had a welcoming experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

I appreciate their efforts and making sure my car needs are taken care of and the positive customer service that is displayed to their customers. More

by Danyelletu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Dec 09, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

It's great to hear that you've had a positive experience at Dallas Dodge Chrysler Jeep Ram! Having your car needs taken care of and experiencing positive customer service are crucial aspects of a satisfying dealership experience. We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Team at dealership was good to work with. Conner is a great rep for them and got me the car I was look in ng for More

by stilesshawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner
Dec 08, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Congratulations on your new vehicle! We are thrilled that Conner provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 06, 2023

Had my Jeep lifted and some other repairs. It was a painful process getting updates on the status of repairs. I didn't have a problem with the delay due to parts but did want a daily update i More

by DoesItMatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny
Jan 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at dejohnson@dallasdodge.net. I look forward to speaking with you. Derek Johnson | Group 1 Automotive Service Director | Dallas Dodge dejohnson@dallasdodge.net

December 03, 2023

Very friendly staff and very well kept facility also the a lot was well stocked with different kinds of vehicles. That’s is very unusual now days! More

by Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Molina
Dec 06, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

It's refreshing to encounter a dealership with a friendly staff and a well-maintained facility. A well-stocked lot with various vehicle options provides customers with more choices and makes the shopping experience more enjoyable. In today's market, that kind of variety can indeed be quite rare. Congratulations on your new vehicle!

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