Dallas Dodge Chrysler Jeep RAM

I would like to write a review on Armando Mendoza (online sales) and Albert Walker. These salesman falsely led my husband to believe he was approved via online sales. Told my husband to come in and sign pa sales) and Albert Walker. These salesman falsely led my husband to believe he was approved via online sales. Told my husband to come in and sign paperwork. While my husband was signing finance papers, the finance manager realized my husband was signing for a 2020 when it should be a 2021. Only to find out, the 2021 deal was never submitted and the 2020 was not available. Gave us the run around and never called back to fix. Also, had another representative to take my husband home, being that he was offered to be picked up from work by dealership to come sign contract. We understand all deals cannot be done. However, the customer service and the way they handled my husband who had just gotten off a night shift; was very unprofessional. The old "bait and switch" game is played out. What is the point of online sales if you are not going to honor what was told and sold? Refused to structure the sale to fit the banks deal, waisted our time, and all the finance lady could say was " I just push the papers". More

I was highly impressed with Dallas Dodge as they patiently worked on my 2008 Dodge Nitro. I giving a special thanks to Service Advisor Jasmin because she did an excellent job in keeping me informed patiently worked on my 2008 Dodge Nitro. I giving a special thanks to Service Advisor Jasmin because she did an excellent job in keeping me informed about my vehicle during the duration it was at the shop. She also was able to acquired me a loaner car as well. I was so impressed with Dallas Dodge until I purchased a Dodge Challenger Scat Pack 2021 and on Monday March 29, 2021, I drove it off the lot. Thanks again to Jasmin and Dallas Dodge on LBJ Freeway. I will definitely tell all of my fellow professors and students as well about you all. Again thanks. I also had an excellent salesperson as well. Now I will do an excellent review on him. ProfessorYecats/Bo wtie Professor More

Been going to them since 2017. Has taken care of me everytime and was finally able to get the car I wanted. Top flight workers and establishment. everytime and was finally able to get the car I wanted. Top flight workers and establishment. More

Don’t take your vehicle there .. my service advisor had no idea what he was talking about I was told I would have my van the same day and now it’s gonna take four days to fix .... Communication is terrible no idea what he was talking about I was told I would have my van the same day and now it’s gonna take four days to fix .... Communication is terrible More

Went in came out no time wasted on recalls at all and had my car sooner I will definitely be back for services. Thanks appreciate you guys my car sooner I will definitely be back for services. Thanks appreciate you guys More

AWESOME EXPERIENCE This dealership and the whole staff ,from Sales,selection,financing,and over all experience was great, There was no run around or game play ,they wer This dealership and the whole staff ,from Sales,selection,financing,and over all experience was great, There was no run around or game play ,they were A number 1 ,throughout the whole process,i was in And out in less than 2 hours .this buying journey was started with a quick stop by the dealership,with most of the info they needed done on line ,by the time i got there ,all i had to do was make sure the vehicle was what i chose,turn in my trade in, Check to make sure all the features i wanted were there, go to the finance department ,to sign everything and drive home,in less than 2 hours!!! THESE GUYS ARE AWESOME .if you are thinking about a new vehicle , THIS IS THE PLACE TO BE. THANK YOU GUYS💯💯💯💯❤️ More

Absolutely Wonderful Dallas Dodge Service Team provides excellent service - I had a sensitive time frame for my service visit and they stepped up their game to accommodat Dallas Dodge Service Team provides excellent service - I had a sensitive time frame for my service visit and they stepped up their game to accommodate me. Kuddo's to this Service Department. Best in the DFW Market and one of the Biggest More