Dallas Dodge Chrysler Jeep RAM
Dallas, TX
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I have been to dealer 2x for a speaker to be replace. Going back for a 3rd time. Hopefully 3rd time is a charm. 1st time car was there 2 weeks. This time 2 days. For an one day speaker replace. Only reas Going back for a 3rd time. Hopefully 3rd time is a charm. 1st time car was there 2 weeks. This time 2 days. For an one day speaker replace. Only reason I'm going back. Cause the part is back ordered. I would have to wait for weeks again. For it to come in. The service advisor are nice people. Just feel that most people with jeeps. Are paying luxury car prices, but do not get luxury service. More
It was fast quick and easy. I got in dropped my keys off with a service provider to get an oil change. They told me they would call when it was ready. I went back to pick it up I got in dropped my keys off with a service provider to get an oil change. They told me they would call when it was ready. I went back to pick it up and it was already in the front ready for me. More
Absolutely worst experience ever again Waco is absolutely the worst to deal with from communication to the way he talks to the customers is absolutely disgusting I would not advise anyone take their vehicle the worst to deal with from communication to the way he talks to the customers is absolutely disgusting I would not advise anyone take their vehicle to this dealership they have now had my truck for 24 hours to replace the batteries under warranty and have yet to communicate with me. When I reached out I was belittled by Waco. As a business owner I would never let an employee talk to a customer disrespectfully. They would be terminated immediately More
Service rep was great. Since vehicle issue was covered under warranty, I was entitled a rental car. Unfortunately I was told that thw rental car facility was out of cars. Since vehicle issue was covered under warranty, I was entitled a rental car. Unfortunately I was told that thw rental car facility was out of cars. More