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Dallas Dodge Chrysler Jeep RAM
Dallas, TX
501 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 501 reviews
November 22, 2023
It was a great experience dealing with Dallas Dodge. They were courteous,, respectful, pleasant to deal with, and gave me all the information that I asked for! Definitely will be a repeat customer! They were courteous,, respectful, pleasant to deal with, and gave me all the information that I asked for! Definitely will be a repeat customer! More
by Danny gillean
Employees Worked With
Mohamid
November 17, 2023
The sales lady was super helpful. I had been negotiating with her for 2 weeks and finally made it in. She got me a great deal and was in and out within 2 hours! I had been negotiating with her for 2 weeks and finally made it in. She got me a great deal and was in and out within 2 hours! More
by mpcasarez
Employees Worked With
Ashley Bernabé
November 14, 2023
Brought my truck in for a leaking 3rd brake light. I was advised I was out of warranty by a couple weeks and to call ram cares to see if they would good will it. fast forward to today I get a call from I was advised I was out of warranty by a couple weeks and to call ram cares to see if they would good will it. fast forward to today I get a call from ram care stating that they had called the dealership and they had indeed asked them to good will it and the dealership told them they weren’t interested in fixing my vehicle to take it somewhere else. They also advised me being a privately owned dealership they couldn’t force them to do any work. They also advised me that it might be illegal as to what they are doing and will search into this matter. Please contact me to discuss the libel and slander your service manager had spoken to the agent before I contact anyone. More
by jdarversr
Employees Worked With
WACO
November 10, 2023
Service department is lacking in customer service skills. I’ve take my vehicle for years to the dealership for regular maintenance. I complained about a warranty issue many times, but the vehicle didn’t re-c I’ve take my vehicle for years to the dealership for regular maintenance. I complained about a warranty issue many times, but the vehicle didn’t re-create the issue while at the shop. I finally was able to get it to re-create but was past the 50,000 mile limit. None of the notes that I submitted when scheduling appointments were saved, so they claim to have no record of my previous complaints. I am now on the hook to pay for repairs that should’ve been made under warranty had they taken the time to truly look. I was willing to split the cost of the repair with them to try and be fair. Dealership rejected that offer and is requiring payment in full. When I asked for the number for Chrysler to discuss reimbursement, I was told they couldn’t give it to me and I needed to Google it. More
by Jeep123
Employees Worked With
Service Department
November 09, 2023
Used to be that the service person would talk to me and explain what the service department was suggesting and why, how much it would cost, etc. Now while I wait in the customer waiting area, I get a TEXT explain what the service department was suggesting and why, how much it would cost, etc. Now while I wait in the customer waiting area, I get a TEXT wanting me to go on line to see their suggestions. The service person finally came out and told me the suggestions. Also, when they brought my car out, the radio was on a different station and my seat was out of position. Why? Do the service people listen to my radio? Can't they drive my car around the parking area without changing the seat? Not nearly as customer oriented as they used to be. More
by lonestarconnie
Employees Worked With
unknown
November 09, 2023
They pumped all wheels to 42 psi, where it clearly says 32 psi on the door sticker. I'm calmly typing about trying to push another price twice higher then it was during creating appointment at the dealers 32 psi on the door sticker. I'm calmly typing about trying to push another price twice higher then it was during creating appointment at the dealers website. They ignored package which I chose during appointment on their website and did just oil change and alignment which I've specifically requested verbally and during appointment creation. More
by Vik
Employees Worked With
Don't remember the name. Requested advisor throught the website was not provided
November 07, 2023
Remarkably poor dealership . ... told me a car was available, scheduled a time to come see it, and, after driving out there ... the car was actually not available. The salesperso ... told me a car was available, scheduled a time to come see it, and, after driving out there ... the car was actually not available. The salesperson who set the meeting was nowhere to be found. I'll never go back to this dealership. More
by Mattr
Employees Worked With
Ivan Camacho
