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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
576 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 576 reviews

March 25, 2025

Service advisor didn't listen and an issue I told him about was not checked More

by mr.bdrew03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent White
Mar 27, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Derek Johnson Service Manager dejohnson@dallasdodge.net

March 25, 2025

I would give 0 stars, if possible. Took in truck for oil change and other concern, truck was there 3 days, nothing was done. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig and Sosa
Mar 28, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Derek Johnson Service Manager dejohnson@dallasdodge.net

March 25, 2025

I would like to recommend Shannon in Service. She finally resolved a 4 month long issue we were having. For 4 months we were treated unsatisfactory. Final after my own research and reaching out t More

by mchildrmdc73
Recommend Dealer
No
Employees Worked With
Too many to list. Shannon in service helped us finally .
Mar 28, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Derek Johnson Service Manager dejohnson@dallasdodge.net

March 25, 2025

You The big ram heads keep it up and work the rest of their lives team that’s great job. It made me comfortable with my truck so good running! More

by Kellyjonathan82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alarcon
Mar 28, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, thank you so much for your positive comments about Dallas Dodge Chrysler Jeep RAM! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2025

Great experience, got my vehicle in and out of shop quickly. Ronnie did a great job More

by jsand1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Mar 28, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. We hope you have a great day!

March 22, 2025

Never going again EVER. Ver unhappy. Yall did not accept my dealer paid Mopar car care and charged me the service. Now i have to go out of my way to get reimbursed. Horrible More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Uk
Mar 26, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Derek Johnson Service Director dejohnson@dallasdodge.net

March 21, 2025

I have to say im quite pleased with Dallas Dodge Jeep! This is my 1st Jeep Chrysler purchase and if the Jeep performs to the same experience I had with Dallas Dodge than I will be sitting very very nice a More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando and Valentine
Mar 23, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello Ray, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 16, 2025

I have never had a problem at this dealership. Everyone is always so nice. My service writer, Vincent, was very nice and kept me informed about what was going on with my car. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Mar 19, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi Angie, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. We hope you have a great day!

March 15, 2025

I really liked it here, very nice staff Always respond when something needs to be resolved, it always happens very quickly, I was very pleased More

by Buniak Vasyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Chappa
Mar 20, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 12, 2025

Today was the first time I've ever been surprised by this dealership and their service. This was not in a good way but I still like them. I normally know the cost of my service before the job is completed bu More

by mcalico53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Granison
Mar 15, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, thank you for sharing your feedback about your recent service visit. We're glad to hear that you were satisfied with the quality of the service provided. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us at (214) 327-9361. Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience.

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