Dallas Dodge Chrysler Jeep RAM
Dallas, TX
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Dallas Dodge has taken care of us since we’ve purchased our vehicles there. Everyone has been very courteous and accommodating from the showroom to the service department. We appreciate their help with all our vehicles there. Everyone has been very courteous and accommodating from the showroom to the service department. We appreciate their help with all our concerns. More
I pulled in, was greeted, and listened to about my issue of my car overheating. They got me a Lyft home, and told me they would check out the thermostat and the coolant hoses and have a diagnosis by noon. N of my car overheating. They got me a Lyft home, and told me they would check out the thermostat and the coolant hoses and have a diagnosis by noon. Near about exactly noon I received a phone call with the issue and an explanation of how long it would take to resolve. They said they would call back around 3 when the car was ready for pick up and called promptly at 3 and scheduled a Lyft back to get my car. Not only did they solve my issue of my car overheating but they also were able to change my oil in a timely manner for a decent price! They were considerate and courteous and extremely professional. I will definitely be going back if I have any other issues or need an oil change! More
It took them double the time I was told it would take. I asked for them to not put the oil sticker halfway down on my windshield and to place it on the top left but no instructions where not followed and I asked for them to not put the oil sticker halfway down on my windshield and to place it on the top left but no instructions where not followed and placed halfway down again where I specifically said not to place the sticker. More
I had an appointment for a oil change and tire rotation. Was on time, but it still took over 1-1/2, hours to complete. Thin I had to advise them that they didn't rotate my tires, add another 30 minutes! Was on time, but it still took over 1-1/2, hours to complete. Thin I had to advise them that they didn't rotate my tires, add another 30 minutes! More
I went to do an oil change on my 2017 Jeep and the multi inspection said that I needed to change the cabin and engine filter. To my surprise, when I got home and was going to put the new ones in, it no long inspection said that I needed to change the cabin and engine filter. To my surprise, when I got home and was going to put the new ones in, it no longer had the old filters. The mechanic no longer put the old filters in the Jeep. The service guy, Johnny, didn't explain anything to me about what the Jeep needed. and when I paid they told me that the package of 3 oil changes was no longer valid for the same price. when they have it on the internet. More