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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

4.0
501 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 501 reviews

February 08, 2024

Hello, I am very pleased with the service I receive in each service that is done to my truck. Fast, friendly and to this day without any problem that makes me return to make a claim More

by Diosdado Rojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennys
Feb 10, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your positive feedback! We're pleased to hear that you are very pleased with the fast and friendly service you receive for your truck. Your satisfaction and the absence of any problems are important to us. We appreciate your business and look forward to serving you again.

February 04, 2024

M name is Jeff Lee, I’m getting my truck repaired there and trying to get started with Sunbit to get started with the payments. Your worker name of Salvador Sola not sending the info to Sunbit in a timely More

by jefferylee522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Sosa
Feb 22, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 03, 2024

Nice people very quiet clean they tell you what other problems your car has an very quick with the sevice More

by jaimemorales8316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Feb 07, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words Jaime! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

Went in for an oil change and the service consultant Craig Granison helped me out. He did a great job and got me in and out within one hour. More

by Bartimus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Granison
Feb 03, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We're glad to hear about your positive experience with Craig during your oil change. Efficient service is what we aim for, and we appreciate your feedback. We appreciate your business and look forward to serving you again!

February 01, 2024

I bought a Jeep in November 2023 certified but day after buying the screen went off half way. I took it back to the dealership immediately and they "order the part". Yesterday after calls and visit to the p More

by akochd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Chapa
Apr 04, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize that the part you ordered was not in yet and for error in communication. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Christopher Chiv General Manager cchiv@dallasdodge.net

January 31, 2024

Friendly professional advisor Acknowledged advisor Communication & Patience Trustworthy Very Respectful Great Service Excellent customer service More

by Liliana Barron/ Liliana Marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alarcon
Feb 01, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the positive feedback! We're delighted to hear that your advisor provided friendly and professional service, acknowledged your communication needs, demonstrated patience, and earned your trust. It's great to know you found the service trustworthy and the overall experience very respectful. We appreciate your kind words about the excellent customer service. Thank you for choosing our service!

January 30, 2024

Everyone I’ve dealt with has been very informative and courteous. If I have an issue it’s definitely taken care of with no hassle. Thank you ! More

by MsScorpio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Morris & Mo (in sales)
Feb 01, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

This is a great dealership all personal in service department and sales department are very nice and helpful thanks More

by Corralpaublo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannys
Feb 01, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words Paublo! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 28, 2024

Nobody told me what they looked at or did. I had a appointment and still waited 2.5 hours for an oil change. More

by chuck.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 04, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize that your service visit took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Christopher Chiv General Manager cchiv@dallasdodge.net

January 27, 2024

Buena atención Excelente actitud Bien coordinados y profesionales Y el trabajo realizado en el tiempo indicado More

by cruz0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Jan 30, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

¡Estamos encantados de saber que tuvo una excelente experiencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

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