Dallas Dodge Chrysler Jeep RAM

If you want to buy a car from liars, this is the place for you! They will lie to you while you’re there verbally telling you one thing, be very vague during negotiations, and sneak in line-items on you t for you! They will lie to you while you’re there verbally telling you one thing, be very vague during negotiations, and sneak in line-items on you that make no sense (such as adding a line-item for “CERT” - no other explanation) to try and get extra money out of you that you weren’t expecting. We asked our salesperson directly about a Jeep certified vehicle and how that warranty worked, they verbally told us that it was “included” in our negotiated purchase price, then they slid it onto the 100 line items as something called a “CERT” no additional explanation to get an extra $2,000 out of you. This is no dealership warranties, this is something that we were told was included up front in our negotiated price; not to be an extra line-item. So even when they act like we negotiated on a lower overall purchase price, they really are just waiting to add on another line item hoping you don’t notice something vague like that so that they can get extra money out of you. It’s sneaky because they don’t walk you through all 100 line items either during initial negotiations and hope you don’t notice an additional $2,000 on the purchase price. We called other dealerships and they said being Jeep certified means the vehicle you're buying comes WITH the warranty included in the negotiated price - it shouldn’t be an additional line item. If you don’t want to be lied to or deceived, steer clear of this dealership. We called them out on it and they promised to send us a reimbursement check… one month later the dealership refuses to take our calls and no check! Liars… More

Easy drop off and communication of the reason of service . Quick turnaround and pick up . Quick turnaround and pick up More

I’ve always had great service at this location. The people are kind and really want to make sure you have a good experience. The people are kind and really want to make sure you have a good experience. More

They did an amazing job of working with me to get what we wanted in a both a vehicle and pricing! wanted in a both a vehicle and pricing! More

Took my car to the dealership because the check engine light was on and it was stalling. After a couple of weeks, I finally got my car back today.Everything was fixed on it that they said was wrong. It dr light was on and it was stalling. After a couple of weeks, I finally got my car back today.Everything was fixed on it that they said was wrong. It drives pretty good.No check engine light on. But when I make right turns some clicking noise now occurs. I wish they would have found out what that was before. Giving it to me. I have to make another appointment I guess To figure out what it is. More

Mr.craig gave me exactly service as well as the staff topnotch and friendly staff topnotch and friendly staff More

Very helpful. Worked with me over the phone. Didn’t have to come in until a deal was done Worked with me over the phone. Didn’t have to come in until a deal was done More

Craig is awesome! Got me in and out same day. Highly recommend Dallas Dodge Service Dept! Got me in and out same day. Highly recommend Dallas Dodge Service Dept! More

We have now bought 4 vehicles from this dealership. Great service every time! Will be back. Great service every time! Will be back. More

Staff is very friendly and professional, however the communication is lacking. Any time I’ve had my jeep in I’ve had to chase people for information. Last visit I made them aware when I needed my vehicl communication is lacking. Any time I’ve had my jeep in I’ve had to chase people for information. Last visit I made them aware when I needed my vehicle back and it wasn’t ready. I had requested a follow up before any work was started, but instead had to chase for two days only to find out they had started repairs without contacting me on the day I needed my vehicle. More