Dallas Dodge Chrysler Jeep RAM

This is a terrible dealership I think they have terrible customer service charge way over labor hours more especially if it's a warranty repair.. They charged me 200.00 to look at my shocks. They charge for customer service charge way over labor hours more especially if it's a warranty repair.. They charged me 200.00 to look at my shocks. They charge for work they haven't done and they won't rest until they're in your pocket. Their mechanics can't do the work in the book time and you have to pay the difference. The Service manager "Waco" kept sending pictures of the job to replace the rear main instead of the supporting documents that approved their labor hours. So it cost me well over 500.00 to get my truck back. They don't know how to deal with warranty companies. I notified Stuart Silva the GM I guess this is just the way they handle business. This is my first Ram truck probably gonna see if I can get back in a Ford.. More

Service advisor 154816 Vilma Canales was very helpful and provided all the information I needed including showing me around the waiting room, coffee ,water, and where the restrooms were located. The tech tea provided all the information I needed including showing me around the waiting room, coffee ,water, and where the restrooms were located. The tech team also provided me with further information needed on my vehicle which I found very helpful More

Dallas Dodge was absolutely excellent to work with. Michael Q, AKA “Q” was the best salesman I have ever used. He was kind, honest, not at all pushy. Cesar was a great concierge and very informative. I Michael Q, AKA “Q” was the best salesman I have ever used. He was kind, honest, not at all pushy. Cesar was a great concierge and very informative. I had an issue with my van and they took care of it immediately and did the right thing to resolve it without delay. Highly, highly recommend this team…they are rockstars! More

It was great the service and staff were very helpful. Merry Christmas and happy new year. I will be back Merry Christmas and happy new year. I will be back More

Great service and detailed knowledge. Willing to help get you your new vehicle. With the least impact on you Willing to help get you your new vehicle. With the least impact on you More

Does not keep their word. Unreliable. Untrustworthy. Scammers. I could keep going but you get the idea. Unreliable. Untrustworthy. Scammers. I could keep going but you get the idea. More

My service person was very informative, gave me advice and recommended repairs. People were friendly and courteous. The waiting room was clean and recommended repairs. People were friendly and courteous. The waiting room was clean More

People were friendly. Service was great and was completed in a timely manner. No problems at all. Service was great and was completed in a timely manner. No problems at all. More

They made the process very simple and easy for me! From browsing online, to get tailored suggestions on vehicles, the test drive, and financing. Great experience! From browsing online, to get tailored suggestions on vehicles, the test drive, and financing. Great experience! More

I had to take my car back 4 times for the same problem. And I got charged for it twice. The engine light kept coming back on .they told me one and it wasn't. They found out it was something else. I just h And I got charged for it twice. The engine light kept coming back on .they told me one and it wasn't. They found out it was something else. I just hope it's fixed now I'm through with Dallas dodge. I asked for a manager to call me never happened. They kept my car for a week the last time. So no I'm not happy More