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Dallas Dodge Chrysler Jeep RAM
Dallas, TX
501 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 501 reviews
March 04, 2024
It took them double the time I was told it would take. I asked for them to not put the oil sticker halfway down on my windshield and to place it on the top left but no instructions where not followed and I asked for them to not put the oil sticker halfway down on my windshield and to place it on the top left but no instructions where not followed and placed halfway down again where I specifically said not to place the sticker. More
by jesselopez49
Employees Worked With
Charrel
February 28, 2024
I went to do an oil change on my 2017 Jeep and the multi inspection said that I needed to change the cabin and engine filter. To my surprise, when I got home and was going to put the new ones in, it no long inspection said that I needed to change the cabin and engine filter. To my surprise, when I got home and was going to put the new ones in, it no longer had the old filters. The mechanic no longer put the old filters in the Jeep. The service guy, Johnny, didn't explain anything to me about what the Jeep needed. and when I paid they told me that the package of 3 oil changes was no longer valid for the same price. when they have it on the internet. More
by ALEXBANDA
Employees Worked With
Johny
February 28, 2024
I had an appointment for a oil change and tire rotation. Was on time, but it still took over 1-1/2, hours to complete. Thin I had to advise them that they didn't rotate my tires, add another 30 minutes! Was on time, but it still took over 1-1/2, hours to complete. Thin I had to advise them that they didn't rotate my tires, add another 30 minutes! More
by kenniethhatley
Employees Worked With
Johnny
February 23, 2024
The lady that answered the phone was short and didn’t seem like she wanted to help when I asked about their loaner service. When I called back I had to call back 3 times before someone answered then Cra seem like she wanted to help when I asked about their loaner service. When I called back I had to call back 3 times before someone answered then Craig answered and was amazing. He was respectful and helpful. More
by Lauren Jester
Employees Worked With
Craig, and rude lady that answered the first time
February 21, 2024
Communication between employees is terrible. Waited over one hour after being told car was ready for pickup. Car was just sitting in shop and was returned with key to lug nut in cup holder. Waited over one hour after being told car was ready for pickup. Car was just sitting in shop and was returned with key to lug nut in cup holder. Bottom rate service on a 2024 purchase. More
by 2024 purchase
Employees Worked With
Customer service of employee that greeted and helped me was exceptional. Just him unfortunately.
