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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

4.0
501 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 501 reviews

March 19, 2024

Took my car to the dealership because the check engine light was on and it was stalling. After a couple of weeks, I finally got my car back today.Everything was fixed on it that they said was wrong. It dr More

by davi jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Mar 26, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize that your recent experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Derek Johnson | Service Director dejohnson@dallasdodge.net

March 16, 2024

Mr.craig gave me exactly service as well as the staff topnotch and friendly staff More

by Erichumphreysr
Recommend Dealer
Yes
Employees Worked With
Craig grandison
Mar 19, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words Eric! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 15, 2024

Very helpful. Worked with me over the phone. Didn’t have to come in until a deal was done More

by brycebanks2311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Mendoza
Mar 16, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 15, 2024

Craig is awesome! Got me in and out same day. Highly recommend Dallas Dodge Service Dept! More

by BusyBee2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Mar 19, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 14, 2024

We have now bought 4 vehicles from this dealership. Great service every time! Will be back. More

by Gary Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler McLaughlin
Mar 16, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for sharing your experience! We're delighted to hear that you have had great service every time at Dallas Dodge Chrysler Jeep Ram and that you plan to return. We appreciate your loyalty and trust in our dealership. We look forward to serving you again!

March 14, 2024

Staff is very friendly and professional, however the communication is lacking. Any time I’ve had my jeep in I’ve had to chase people for information. Last visit I made them aware when I needed my vehicl More

by Scortez71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
Mar 26, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 27, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the lack of communication. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Derek Johnson Service Director dejohnson@dallasdodge.net

March 11, 2024

Dallas Dodge has taken care of us since we’ve purchased our vehicles there. Everyone has been very courteous and accommodating from the showroom to the service department. We appreciate their help with all More

by Orosl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Darrow
Mar 14, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We're thrilled to hear that you've had such a positive experience with Dallas Dodge Chrysler Jeep Ram, both in the showroom and the service department! Providing courteous and accommodating service is a top priority for us, and we're glad to hear that we've been able to assist with all your concerns. Thank you for trusting us with your vehicle needs, and please don't hesitate to reach out if there's anything else we can do for you in the future. We look forward to continuing to serve you!

March 08, 2024

Only battery change of my vehicle took more than three days. No communication with customer. Go another service. More

by osman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig
Mar 28, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the lack of communication. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Christopher Chiv General Manager cchiv@dallasdodge.net

March 07, 2024

I pulled in, was greeted, and listened to about my issue of my car overheating. They got me a Lyft home, and told me they would check out the thermostat and the coolant hoses and have a diagnosis by noon. N More

by sowens8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Sosa
Mar 13, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for sharing your positive experience! It's wonderful to hear that you had a great interaction with the staff when you brought your car in for an issue with overheating. The prompt and efficient service, along with the clear communication about the diagnosis and resolution, is certainly commendable. Additionally, it's great that we were able to address your oil change needs in a timely manner at a reasonable price. We're glad to hear about the considerate, courteous, and professional service you received. Safe and happy driving!

March 05, 2024

The service guys are really nice and very helpful. They will work with you to get what needs to be done More

by LAYTONA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Giron
Mar 08, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We're thrilled to hear that our service team was able to provide helpful assistance. Our goal is to work with our customers to ensure their needs are met and that they have a positive experience. We appreciate your kind words and your business. Looking forward to serving you again in the future!

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