Back

Dallas Dodge Chrysler Jeep RAM

Dallas, TX

4.0
498 Reviews

11550 LBJ Freeway

Dallas, TX

75238

Directions

By Type

Showing 498 reviews

November 22, 2024

This location is always very neat and has a comfortable customer waiting area with a work desk. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador
November 20, 2024

Quick and easy service and made sure I had everything i needed done on my car. More

by Elijah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
November 14, 2024

Atmosphere was friendly,employees seemed to be active and without any unnecessary negativity had my oil changed and work was completed in a timely amount of time will definitely return for any vehicle relate More

by Plumcrazy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember their names
Nov 18, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

Worst customer service ever! Would not answer the phone. When I left messages, no one would call me back!! After 2 weeks they finally fixed the problem! Did not get a sorry fo More

by DanDwalkernesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dusty
Nov 15, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Thank you Dan for sharing, we can always improve our customer service and experience, we appreciate your transparency. Please contact me directly so I may spend more time researching your concern. Much appreciated, Stuart Sliva General Manager ssliva@group1auto.com

November 12, 2024

Service writer Richard Morris provided excellent service from start to finish and made the warranty process painless. Thank you and your team for the outstanding work and service provided. I would definitel More

by Hernandez214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morris
Nov 14, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dallas Dodge Chrysler Jeep RAM! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

Got the work done in a timely manner and didn’t have a lot of extra work suggested More

by mike.rouse52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent did a good job
Nov 13, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

The service group welcomed me into the dealership and rushed my car issues to completion on my first visit. Many thanks to all involved. More

by Mmullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waco
Nov 13, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2024

No complaints. Great customer service. I would recommend. Thank you for your speedy services. Ready next day More

by momlsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
Nov 12, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2024

Parts and services are good it just depends on the service advisor. Richard helped me both times and he looks like he doesn't like his job. He thinks just because I am a women driving a truck I don't More

by juliam399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 15, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Thank you, Julia. I'd like to hear more regarding your recent Service visit, we definitely want to always improve our customer experience here at Dallas Dodge. My contact information is below, thank you for helping us improve and glad to follow up on your recall items too. Stuart Sliva General Manager ssliva@group1auto.com

November 07, 2024

Son muy profesionales y amables,te explican muy bien el problema y te ayudan a buscar soluciones,muchas gracias More

by Deniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus,salvador
Nov 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hola Deniss, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! No dudes en comunicarte con nosotros si hay algo más que podamos hacer por ti.

1
...