Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Dodge Chrysler Jeep RAM
Dallas, TX
576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 576 reviews
April 06, 2025
Dealership is okay but some individuals working there are so guffy or brain damage, I can't believe that this person was showing me someone else vehicle problems and even if I was trying to tell him that my so guffy or brain damage, I can't believe that this person was showing me someone else vehicle problems and even if I was trying to tell him that my pickup didn't had those problems he was insisting that my pickup arrived with an engine light on, low tires pressure, bad c.converter and a bad oxygen sensor and the estimate costs was $2400.00. I went to xxxx trying to make Mr. Vincent understand that all that was wrong information, until I convinced him that he was showing me someone else car and someone else problems. Mr. Vincent needs to find another job or another agency to work for because he descredited this agency and probably it will make not to buy a Dodge Chrysler product on my near future. His actions,his bad information and his stupidity almost caused me to collapse with a heart attack and to call an ambulance to pick me up from this agency. More
by ssalazar48
Employees Worked With
Vincent White
April 03, 2025
Poor communication and the diagnostic and advise I was given caused much more damage to my vehicle than the original issue for which I brought it in. I only received updates if I called in. Information given caused much more damage to my vehicle than the original issue for which I brought it in. I only received updates if I called in. Information I was promised on the issues with my vehicle was never delivered. More
by athammond
Employees Worked With
don't rememeber
April 03, 2025
Excellent quick hassle free service! Bought from Valentine and he put the deal together over the phone (mainly text) and I was able to come in and sign and leave. Hassle free and I love Bought from Valentine and he put the deal together over the phone (mainly text) and I was able to come in and sign and leave. Hassle free and I love my new 2500 Rebel More
by Darrell
Employees Worked With
Valentine
April 02, 2025
Horrible service! Please stay away! They didn't fix my jeep, had it over a month. They had the nerves to send me an email after I picked up may vehicle , stating there Please stay away! They didn't fix my jeep, had it over a month. They had the nerves to send me an email after I picked up may vehicle , stating there was a nail in the tire. With all of the test driving they stated they did, it was likely that the nail was their fault. What started as a $200 diagnostic ended up costing $800 to pick up my car that they didn't fix. On top of that I had to purchase a brand-new battery the next day after I picked it up. The service department is trash!!! They hold on to your vehicle for excessive amount of time and don't communicate with their customers. You have to constantly call asking about your vehicle. More
by Ajmom97
Employees Worked With
Craig
March 31, 2025
Ivan and Erick were terrific. Exceptional service! The process was painless and I’m very happy with my purchase. Thank you for all that you do. Exceptional service! The process was painless and I’m very happy with my purchase. Thank you for all that you do. More
by katelynklick
Employees Worked With
Ivan Camacho, Erick Torres, Chad
March 29, 2025
I brought my jeep in with an AC issue. I was told I would have it back that day, 2 days max. I was able to finally pick up the jeep 8 days later. I understand things happen. However the i I was told I would have it back that day, 2 days max. I was able to finally pick up the jeep 8 days later. I understand things happen. However the issue I have is a wasn’t called or texted one time for an update. I had to reach out twice to see how the progress was going. More
by Texas Sun
Employees Worked With
Johnny
March 27, 2025
Complete and total bait and switch. Will never return to this dealership after purchasing from them back in 2020 the new staff is not the same. Will never return to this dealership after purchasing from them back in 2020 the new staff is not the same. More
by Brian.r.mcghee
Employees Worked With
Ivan and manager
