Dallas Autos Direct

Really could not ask for anyting better!! Found a Mercedes GL350 online at Dallas Autos Direct. Was Pre-Approved by 2 finance companies before I went to test drive.. Sam made a copy of my Driv Found a Mercedes GL350 online at Dallas Autos Direct. Was Pre-Approved by 2 finance companies before I went to test drive.. Sam made a copy of my Drivers License and sent me and my wife on a test drive.. Fell in love with the car, was ready to buy... I took my Pre-Approved offer in and JB (Hakem) looked at my interest rate and said oh no you can do better. He picked up the phone and made 2 phone calls, then he printed out a paper and told me to go .5 miles down the road to InTouch Credit Union and see Stella she will take care of me... Long story short I was ready to pay 550.00 a month for this vehicle, after the small detour I am now paying 350.00 a month with 1/4 of the interest rate.. So I am ready to give Dallas Autos Direct a 10 Star Review, however my wife is like no, not till be get the vehicle checked out.. So yesterday I took it to Park Place Mercedes for a B1 Service and check out.. Well of course after a 650.00 oil and filter change (it is a diesel) we pick it up today.. The service adviser tells me we have a real nice GL and we have nothing to worry about driving this cross country as we had asked him about.. Dallas Autos Direct will be my first call when I am looking for my next vehicle.. More

You will not find a better dealer for the price, selection, and service. Found the car I love at an unbelievable price; and in a very short period of time, I was driving it home. If you are in the m selection, and service. Found the car I love at an unbelievable price; and in a very short period of time, I was driving it home. If you are in the market for a car or just looking, I highly recommend you give them a call. Stop looking for a dealership you found the perfect one. Thank me later. More

Bought a 2005 Cadillac CTS on May 25th 2020. Radiator started leaking the second day. the dealership ignored my calls wont even answer their phone. I’m a senior on fixed income and now I have a lemon sit started leaking the second day. the dealership ignored my calls wont even answer their phone. I’m a senior on fixed income and now I have a lemon sitting in my driveway. I’m suing. BBB Here I come!! More

Lies, lies, and more lies Some of the cars are decent, but it's basically up to chance. They buy whatever and try to sell as fast as possible, which makes the odds of getting a Some of the cars are decent, but it's basically up to chance. They buy whatever and try to sell as fast as possible, which makes the odds of getting a lemon pretty high. They don't stand by any of the products and actively try to hide the problems. Just a slimy bunch all around! More

I was looking to purchase a used vehicle when I came in. I was helped be young lady named Kaity. She was very professional and was able to give me all the information that I needed. So nice to come in con I was helped be young lady named Kaity. She was very professional and was able to give me all the information that I needed. So nice to come in contact with such a respectful young person. More

review of this dealership to a negative one. I purchased a Toyota at this dealership on November 20, 2019. On the same day, I brought the car back (the evening of) because I thought something may be wrong a Toyota at this dealership on November 20, 2019. On the same day, I brought the car back (the evening of) because I thought something may be wrong with the battery. I had to leave the car overnight for evaluation (using Uber to get back and forth from home). The next morning I returned and was reassured that all was OK. In addition, I was told they wouldn't take the car back. Everyone involved at this dealership knew I was planning a long drive to Phoenix after going to Austin first. The car never made it to Austin… It’s sitting in Salado… I haven’t even owned this car two weeks! Not only does the car have battery issues, but also transmission and likely gasket issues. The cost to repair at or near the cost of the car. I have repeatedly tried to reach the dealership. They keep responding via FaceBook Messenger that someone will call me. I am still waiting! In addition, the dealership is screening my calls. I am happy to remove this negative review if this dealership does the right thing. I have provided them with the name and number of the mechanic in Salado. They could call and pay for the repairs and get me back on the road again. In addition, dealership staff can call me to make other arrangements. This posting is attempt to get the dealership to take this situation seriously and make things right. In addition, to warn potential customers. If the dealership makes me "whole", either by paying for car repairs or taking the car back, I am happy to provide a positive progress report. More

Car was great, service questionable. They said they would repair and replace the issues we discovered after purchase. We dropped the car off for two days. But they did not do anything. Th They said they would repair and replace the issues we discovered after purchase. We dropped the car off for two days. But they did not do anything. This is truly the only issues to some extent. The misleading and lies are to be expected. It may be ignorant of me to expect them to fulfill promises after the purchase, but it was more ignorant of them to have my wife drop off her car for two days only to pick it up in the same condition. More

Used car Found the exact car I was looking for in good condition and at a reasonable price. Best Experience with a car dealership that Ive had Found the exact car I was looking for in good condition and at a reasonable price. Best Experience with a car dealership that Ive had More

Chris Rucker was great Chris was awesome. My daughter was buying her first car on her own, and he was helpful, respectful, and not pushy. I would highly recommend Chris. Chris was awesome. My daughter was buying her first car on her own, and he was helpful, respectful, and not pushy. I would highly recommend Chris. More