Dallas Autos Direct
Carrollton, TX
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One of the worst experiences with a so called dealer, ever. Probably the rudest, most uninformed staff of salesmen ive ever seen. Not only do they laugh in your face when you make a cash offer, they have no r Probably the rudest, most uninformed staff of salesmen ive ever seen. Not only do they laugh in your face when you make a cash offer, they have no real clue as to what a used Police Car is worth. Go ahead and sit on that car for another 4 months. You wont sell an old 2006 crown vic with 69 thousand miles and a whole lot of idle hours for 5000. Especially full of police equipment nobody but police can use, and one of the worst paint jobs ive ever seen. Not even to mention the bald tires they try to sell as new. Between thier absolute lack of knowledge, to thier lack of respect, to thier holier than thou attitude, do not buy here. I honestly feel sorry for anyone who has. Dude, youre a used car salesman. You did not go very far in life. So keep your car, and check your attitudes. Dont do any business here. You are wasting your time. More
Great experience !!! Great dealership very friendly people to do business Jay was very professional and they give me a great deal. The owner take good care of his customer Great dealership very friendly people to do business Jay was very professional and they give me a great deal. The owner take good care of his customers.. More
Great Vehicle, Team, and Process When the exact vehicle we were looking for popped up over 300 miles away in Dallas, we knew communication would be key. Our sales rep was Jay and he d When the exact vehicle we were looking for popped up over 300 miles away in Dallas, we knew communication would be key. Our sales rep was Jay and he did a fantastic job of answering my numerous questions. That gave me the peace of mind to fly to Dallas to buy. When I arrived, each member of the team treated me warmly and with respect. They allowed me plenty of time to test drive and inspect the vehicle to my satisfaction - alone I might add with no salesman pressuring me. I then proceeded to negotiate directly with Lou and purchase the vehicle - a very fair, respectful, and in the end even enjoyable process. My experience is that Dallas Autos Direct buys the best available used vehicles at auction, brings them to excellent condition, and offers them for incredible value. Will definitely seek them out first on my next purchase. More
Got an excellent deal on Mercedes C class The dealers are super friendly and they never fail to answer all your questions. They also go very close to KBB prices. I got a nice Mercedes C-250 fo The dealers are super friendly and they never fail to answer all your questions. They also go very close to KBB prices. I got a nice Mercedes C-250 for less than $15k. More
Started rocky, ended great When I first purchased the vehicle, everything was great. But after a couple of days I light came on letting me know the vehicle needed to be checked When I first purchased the vehicle, everything was great. But after a couple of days I light came on letting me know the vehicle needed to be checked out. I wasn't concerned about the light coming on because Vic reassured me that they will take care of it. The problem again when they had to keep the vehicle for a little while to get it checked out. I was Totally upset and started to think that maybe this dealership had pulled one over on me. After the manager Lou found out what was wrong with the vehicle he gave me a loaner vehicle until they could correct the issue with mine. As it turned out absolutely nothing was wrong with the vehicle It had just been sitting up for a while. Since then any issues or concerns that I have had with the vehicle which hasn't been any really, Vic in Lou have taken great care of me. I would recommend this dealership to anyone looking for reasonably priced luxury vehicle. More
Terrific and honest staff. Our sales guy was Micah and he was great. We told him our price range and he showed us vehicles that would meet our needs. He was honest when there we Our sales guy was Micah and he was great. We told him our price range and he showed us vehicles that would meet our needs. He was honest when there were any sort of cosmetic issues and assured us that mechanically the vehicle would be safe for our family. We have had our car for almost 2 months and we are happy with our purchase. Thank you Dallas Autos Direct and Micah! More
Excellent service I have bought two cars with Dallas auto direct and I have had an amazing experience both times . I have always found the car I need at the price I nee I have bought two cars with Dallas auto direct and I have had an amazing experience both times . I have always found the car I need at the price I need . there is a wide variety of cars to select from and cars here are usually well maintained. They also have one of the best customer service experience. More
They want you in the car you want!!! Vic Simmons was very enthusiastic about getting me in my 2007 Lexus GS 450h. Process was not long, 90% was done over the phone. Great experience, grea Vic Simmons was very enthusiastic about getting me in my 2007 Lexus GS 450h. Process was not long, 90% was done over the phone. Great experience, great cars, and great customer service. I would recommend this car lot to anyone looking for a car without hassle. More
Great Experience My brother bought a car here a few months ago and said I should visit them when I need a car, so I did. Jay was my sales rep, he was easy to work with My brother bought a car here a few months ago and said I should visit them when I need a car, so I did. Jay was my sales rep, he was easy to work with and got me exactly what I needed within 15 minutes. Hadi and Lou were very helpful also. Gave me good money for my trade in. The car had a mechanical problem the day I left, they fixed it the next day no questions asked. Shawn P McCarty More
No bs I bought the car remotely and the agent was willing to go out of his way to take extra pics for me. I was offered a fair price on my trade in and left I bought the car remotely and the agent was willing to go out of his way to take extra pics for me. I was offered a fair price on my trade in and left the facility with a grin on my face. Hands down the best buying experience of my life. More