Dallas Autos Direct

Quick/Friendly Our salesman Will was amazing. Very polite and respectful. We came in looking for 1 specific car, and he ended up showing us a car we didn’t see onlin Our salesman Will was amazing. Very polite and respectful. We came in looking for 1 specific car, and he ended up showing us a car we didn’t see online and it was PERFECT for me. Sale was quick and hassle free and we walked out the door within our budget! Will recommend this place for anyone. More

Very Patient and Helpful My husband and I had a great experience with our salesman, William Burk. He was very patient with me as I changed my mind with almost every car unti My husband and I had a great experience with our salesman, William Burk. He was very patient with me as I changed my mind with almost every car until I saw the one I wanted. He was there every step of the way. I recommend if you're looking to purchase a vehicle, go see Will. More

Amazing dealership with amazing prices. The absolute best. Besides letting us test drive as many cars as we wanted because we were so indecisive, they even let us use their personal devices The absolute best. Besides letting us test drive as many cars as we wanted because we were so indecisive, they even let us use their personal devices to call our insurance agents and buy insurance for the cars we bought. (Our phone batteries died). They treated us like family and even paid for our lunch. I’m using one of the owner’s phones right now to write this review. We have never met such caring and honest car dealers. All our business will be with dallas autos direct for as long as we drive cars. Thank you guys!!! More

Buy a ride here! Great group to work with! I would definitely buy here again! Thanks Micah and Leo! I appreciate their quick response and attention to detail! Grea Great group to work with! I would definitely buy here again! Thanks Micah and Leo! I appreciate their quick response and attention to detail! Great selection of cars! More

Good Experience I like that they were not pushy, and let me take time making my decision. Jesse is my favorite even though she isn’t really sales. I also like the hon I like that they were not pushy, and let me take time making my decision. Jesse is my favorite even though she isn’t really sales. I also like the honesty. More

Solid service and friendly Micah and Leo were helpful even though they were dealing with multiple other customers. Very happy with the Volvo V70 so far. Would definitely recomme Micah and Leo were helpful even though they were dealing with multiple other customers. Very happy with the Volvo V70 so far. Would definitely recommend. More

Buyer Beware!!! The people here are your quintessential low life used car salesmen. This place has an F with BBB. They have also disabled the review section on their The people here are your quintessential low life used car salesmen. This place has an F with BBB. They have also disabled the review section on their Facebook as well as their website. We recently bought a 2011 BMW 328i from Dallas Autos Direct. I picked the one here over one at a different dealership because this one already has Bluetooth installed. I drive a lot for work and Bluetooth was a necessity for me. The ad on Car Gurus as well as their own website both said it had Bluetooth. We also confirmed this with two different salesmen prior to purchasing. After we brought the car home, I could not get it to work with my phone. We called the dealership and they said that I must not be pairing it correctly. I followed all of their instructions and nothing worked. I searched for instruction videos to make sure I was not doing something wrong only to find out the car did not have Bluetooth. When we initially called the dealership about it they seemed as surprised as we were and said that they must have been misinformed when they got the vehicle. It seemed like an honest error or oversight. In the beginning they were incredibly apologetic and said they would do whatever they needed to do to make it right. They SAID all of the right things. But that’s as far as it went because they did not actually DO any of the things they said they would. We got the run around for over two months. They said they ordered the parts needed. At first we were just waiting on a work order for it to be installed, then they could not find it after it was delivered, but then said it was never ordered. Instead, they tried to give me a device that plugs into a cigarette lighter that they bought at Walmart for $25 that did not even work in this vehicle. They started not returning our phone calls or being in the office when they said they would be there. There was always a new excuse. The excuses became more frequent and more outlandish. After two months of this, we demanded to have this fully resolved within in five business days or we would pursue legal action. We had all of the documentation proving that they did not sell what was advertised as well as numerous texts messages from them apologizing and assuring us they would fix it. Once we mentioned taking them to court, they said even though they sold the car as having Bluetooth, we bought the car as is and they have a disclaimer to protect them. They refused to fix it all and ceased all communication in retaliation for our “threats”. Below, I have included the final text I received from the salesman, Micah Nease. “Ok I was trying to accommodate. You threatened lawyers I am out. You can have your lawyer contact ours. Yes it said Bluetooth but we have disclaimers that protect us in a situation like this. As well as the AS IS document you signed as well. Now I was trying to help (even though I am not legally obligated) and since you would like to threatened lawyers I am dismissing myself from this.” More

Great place Quick easy and out the door. Friendly people my car was ready real fast and they got me the plates really fast also. So good. My wife wants to come ba Quick easy and out the door. Friendly people my car was ready real fast and they got me the plates really fast also. So good. My wife wants to come back here when it is time to get her new car. More

Needed a higher end Toyota RAV4 Very pleased with the friendly staff and they stand behind every word they say! I would send anyone to buy a used car. Thanks. CDL Very pleased with the friendly staff and they stand behind every word they say! I would send anyone to buy a used car. Thanks. CDL More