Dale Spradley Kia

Kregg gave me the opportunity to test drive several makes Kregg gave me the opportunity to test drive several makes and models of vehicles, and listened to my needs, driving habits and concerns and built up Kregg gave me the opportunity to test drive several makes and models of vehicles, and listened to my needs, driving habits and concerns and built up to the Santa Fe. When I drove the Santa Fe, it was better than an Ah Ha moment, It was the OH YES! Moment. It was a perfect fit for me and Kregg was right about that. The actual sale went smoothly and all persons involved were professional and knowledgeable of their products. (legal paperwork and Insurance policies.) The followup has be wonderful, and I know that If I have any questions in the future all I have to do is call Kregg or any of the staff. More

Our salesman almost seemed a little pushy. He kept asking if we had a deal before we even knew numbers from finance. We bought our new car and was not given a spare key or owner's manual that same night beca if we had a deal before we even knew numbers from finance. We bought our new car and was not given a spare key or owner's manual that same night because "parts was already closed". What an inconvenience! Then they didn't even ship them when they said they would and we had to call twice to remind them. We also left a few things in our used car we traded in. I called the next day to get these things and was told they would be put in the mail with our spare key and owner's manual. I called a week later and our salesman said one thing was found and he would put it in the mail. I still have not received anything from him. A little fed up already. Great car, not so good service. More

We had the worst experience ever at this dealership. My wife and I called in advance to get a rough estimate on our trade in being we were going to be driving 300+ miles to look at a vehicle and didn’t wan wife and I called in advance to get a rough estimate on our trade in being we were going to be driving 300+ miles to look at a vehicle and didn’t want to waste anyone’s time. When we arrived it appeared that their whole sales team was standing outside of the dealership smoking cigarettes; not impressed. So we were introduced to the salesman, LEON ???, that was waiting for us to arrive and as we were walking to a vehicle to drive over to their Chevy dealership to look at the truck we called on, he exhaled his smoke and it blew right in my face. He apologized and said “sorry, it’s been 3 hours since I have had a smoke”. Again not impressed, we drive to the dealership to look at the truck. When we arrived to look, the truck was in bad shape. The visor was broken, the seat adjustment on the passenger’s side had been busted, and it needed new struts and much, much more. After we drove it we were hesitant to even proceed but we figured being we drive so far we would look at some numbers. The number he game me initially for our trade was 12,000 but the salesmen stated “it would probably be more once we have seen the car”. When they brought out the numbers, we were astounded when they offered us 10,500. This was more than 2000 dollars LESS than we had received at any other dealership we had gone to. I was irritated that he wasted our time when he asked where we needed to be to make the deal happen. We threw some more numbers out and they AGAIN came back with a slap in the face by offering 500 dollars off of the vehicle but nothing more on our trade in and accused us of having the vehicle repainted after an accident. The CARFAX was the proof that the vehicle hadn’t ever been touched. After I thanked him for wasting our time, we left the dealership and LEON followed us out spouting off about our vehicle and his time. I called back and talked to a manager at the Chevy dealer where we initially saw the truck and got nowhere. I even provided them with a phone number for the general manager to call me with no calls back. Needless to say, this dealership lacks integrity and we wouldn’t buy a collar for our for our dog from them even if it was a good deal. More