Dale Earnhardt Jr. Chevrolet

I would never recommend this dealership to anyone. They sale at MSRP as well as putting LoJack for almost $1500 on every vehicle no matter what, and other add ons. We were trying to make a deal on a They sale at MSRP as well as putting LoJack for almost $1500 on every vehicle no matter what, and other add ons. We were trying to make a deal on a Yukon XL Cole was our salesman. He was a great salesman, who treated you respectfully, and courteously. When he went to put our offer in a lady (I wish I would have gotten her name but I was so mad I didn't think to get it) came out and showed us their counter offer. I told her we would not pay that for a vehicle that the Kelly blue book shows dealer price for over $5000 less than they wanted to sale it for. So instead of speaking with both my husband and myself she spoke over me, completely ignored me and wouldn't look my direction. I'm assuming she thought if she ignored me my husband would buy it. I told her just because she was talking over me, & not looking my way we weren't changing our minds. She cocked her eyes at me and continued to only speak to my husband. Nothing makes me madder than someone being so disrespectful. So she totally lost the sale for Cole. The sad thing is for Cole we were shopping for my vehicle this time but it won't be too long before we would have been buying for my husband and Cole could have gotten that sale as well. So not just one sale lost but two sales lost. I will never recommend this dealership to anyone due to her disrespect. Cole, John, and a few other salesmen were great and she is ruining things for them if she does this to everyone. My husband and I do things as a team so when she treated me like that and told us she would see if there were other vehicles on the lot we might like I told her no and asked my husband if he was ready. I would have looked at other vehicles had she not treated me so poorly. I feel bad for Cole because he was such a great person and worked hard for us. He really is a friendly respectful salesman. More

Wish I could leave 0 stars. Con artists, bait and switch, you name it, they do it. Have never has someone try to steal my money as openly and with a smile as they did. They adve Con artists, bait and switch, you name it, they do it. Have never has someone try to steal my money as openly and with a smile as they did. They advertise the car at MSRP. After diving 120 miles to buy the car I am presented with a price sheet with 5K in dealer added feature which do not cost more than $500 at any other dealership. It's a shady way of justifying 25% over MSRP. Shame on you Dale Earnhardt Jr. for conning good country folk. More

George Bell my service advisor made sure to keep me updated and answered any questions on the service being done on the 2 trips it took to complete the service issues. He also went the extra mile to ke updated and answered any questions on the service being done on the 2 trips it took to complete the service issues. He also went the extra mile to kept me posted on his day off which was a huge plus. He will be the only advisor we use on our 23 LT1 Camaro Convertible Sue Ellen and yes we name our car daughters so let George take care of any of your service needs you will be just as pleased as we are!!! More

This was the best truck buying experience ever! Steve Smith is the absolute best salesman ever! And Barbie, who sealed the deal, was incredible. Loved our experience at this dealership! Steve Smith is the absolute best salesman ever! And Barbie, who sealed the deal, was incredible. Loved our experience at this dealership! More

We had our truck serviced here and the customer service was excellent. We were in and out in no time. We definitely will be back. Mark was very knowledgeable and kept us informed. was excellent. We were in and out in no time. We definitely will be back. Mark was very knowledgeable and kept us informed. More

Jeremy Smith went above and beyond to make the service flawless! He was also the FIRST person to tell me the my complimentary oil changes expire and to use them first! Thank you Jeremy!!! Amazing!!! flawless! He was also the FIRST person to tell me the my complimentary oil changes expire and to use them first! Thank you Jeremy!!! Amazing!!! More

Mark was excellent. extremely nice person. I would highly recommend him to anyone for a advisor at Dale. Thanks Mark good job. extremely nice person. I would highly recommend him to anyone for a advisor at Dale. Thanks Mark good job. More

Bought a car here and three weeks the transmission went out. Been there almost three weeks and still not done. Will not give me a loaner car and I payed well over a thousand dollars for a rental New servic out. Been there almost three weeks and still not done. Will not give me a loaner car and I payed well over a thousand dollars for a rental New service person there named Forress is really rude and tries to talk over you while you talk. Theyll try to do anything for you when your buying the car but nothing when it needs fixed after three weeks of buying it. Worth experience ever Will never deal with them again. More

Dennis Scott personally came and got my truck to get my oil change and he is the service manager! Such great service! oil change and he is the service manager! Such great service! More

Thanks Mark Enoch for taking care of my 2019 Equinox. Excellent service you provide to your customers. The entire service team does an tremendous job. I love the team. Excellent service you provide to your customers. The entire service team does an tremendous job. I love the team. More