Dale Earnhardt Jr. Chevrolet

Mrs Teresa H. was superb in taking care of my vehicle needs. She has been my advisor for 4 years and always provided excellent customer service. was superb in taking care of my vehicle needs. She has been my advisor for 4 years and always provided excellent customer service. More

have to have that 1 mechanic. I just want my car fixed. 1 whole month later still hasn't heard from them other than a dummy appointment that was set to keep my ticket in the syste I just want my car fixed. 1 whole month later still hasn't heard from them other than a dummy appointment that was set to keep my ticket in the system since they were changing months and it wasn't done. I finally got scheduled a whole month later from when my thermostat arrived. Took it in and mechanic replaced the sensor again along with the thermostat and I was charged the $300 for that and they stated the o ring was ripped inside and that it fixed it. I told the new advisor the check engine light would be back on because that wasn't the issue. I had already replaced it that it was something else. Paid and the mechanic was bringing my car up. While sitting there I got a notification the check engine light came back on and I showed the advisor just after she got a call from the mechanic saying check engine was back on and he was looking at what it could be. Then came back that it must be a gasket. I was told by the advisor she would run the claim on Monday first thing in the morning. Here we are 2 weeks later. I havnt heard a word and even followed up to see if it had been done. I havnt been reimbursed from the warranty on the rental. Like all over this has been the worse experience and if I wasn't locked into having to use the dealership due to the warranty I am paying extra for I could have had my car fixed by a competent shop in less time and be able to use my vehicle like I should be able to and not have to worry about it breaking down on me and for probably cheaper! My gas milage is shot due to the issue, i can smell the gases coming off of it and when i accelerate to cross 3 lanes of traffic it almost feels as if its going to stall and then it finally catches and goes. This is an issue and I don't know who to go to with this. I don't know if you know who would be the best without this falling on deaf ears and continuing to get the same kind of service. More

What a pleasure it was working with Alex Griffee helped every step of the way every step of the way More

Alex griffee is a great salesman. I recommend him for all your needs. I bought a 23 Blazer and love it! Cynthiq blackstock I recommend him for all your needs. I bought a 23 Blazer and love it! Cynthiq blackstock More

Teresa was very helpful. I had to have my vehicle towed in and didn't have an appointment and she was able to get me in for service. She did a great job! I had to have my vehicle towed in and didn't have an appointment and she was able to get me in for service. She did a great job! More

Again this place was fabulous, Teresa in service was extremely helpful and made sure other members of the service team were ready to get to work on my truck. Everyone was very nice, place was clean they extremely helpful and made sure other members of the service team were ready to get to work on my truck. Everyone was very nice, place was clean they offer water and have a nice snack bar and coffee. Teresa my service advisor was especially helpful with all questions I had and even found a recall i had and fixed it right away. And even text me to make sure I made it home. I would recommend this place to anyone. And my truck is doing fabulous. Thank you for the great service I will be back for my oil changes. Thanks again More

My family and I went to look for a used SUV. After explaining everything we needed we were given options to look at and test drive. We were treated very well. The team and especially Tanner made After explaining everything we needed we were given options to look at and test drive. We were treated very well. The team and especially Tanner made sure we were comfortable during the process. I would highly recommend this dealership to everyone. More

Teresa in service was extremely helpful and made sure other members of the service team were ready to get to work on my car. Jae from service got me squared away with a rental car for a few days while th other members of the service team were ready to get to work on my car. Jae from service got me squared away with a rental car for a few days while the work was being done. I truly appreciate the follow-up phone calls to ensure everything was done to complete satisfaction. More

I had bought a Jeep Wrangler four months back and had saw one that was perfect for me. I went back to see if it was possible and with the help of Cole Beatty and Jack I was able to get approved and driving t one that was perfect for me. I went back to see if it was possible and with the help of Cole Beatty and Jack I was able to get approved and driving the same day! I appreciate everything the guys have done for me. Each interaction is full of care and you can tell they'll take care of you at Dale Earnhardt Jr Chevy. More

Brienna was a great service advisor. Very nice and professional. It was my fastest service at Dale Earnhardt Jr. to date which was a bonus. Very nice and professional. It was my fastest service at Dale Earnhardt Jr. to date which was a bonus. More