Dale Earnhardt Jr. Chevrolet

Mr. Rodes was very courteous and knowledgeable. He listened to my concerns and advised what needed to be done to get me on my way. I was very impressed and would use this dealership service center ag listened to my concerns and advised what needed to be done to get me on my way. I was very impressed and would use this dealership service center again. More

Chase was great!He made the process very easy. To be honest, as a woman buying a car for the first time I was extremely afraid to come in and buy, but chase made it easy and treated me with utmost respe honest, as a woman buying a car for the first time I was extremely afraid to come in and buy, but chase made it easy and treated me with utmost respect and courtiousness and for that i am extremely thankful. I recommend chase for all, men and women alike. More

Mr. Rodes demonstrated excellent customer service skills and was very knowledgeable in answering my questions. I was in and out in no time. Thanks for the excellent and timely service. and was very knowledgeable in answering my questions. I was in and out in no time. Thanks for the excellent and timely service. More

I'm handicap and my wife had service done at dale earn heart dealer, they dealt with us unprofessional they take advantage if they can not owning up to there mistakes. If u are disable and women I te earn heart dealer, they dealt with us unprofessional they take advantage if they can not owning up to there mistakes. If u are disable and women I telling you the biggest mistake of your life is having them service your vehicle. My vehicle was leaking oil and they Advised my wife, who took the car in that she needed cv axle work done, they change the plastics boot and charge $400 both sides. Ppl u can buy brand new axles for that price whole assembly. Any way ethics is a big problem on them. Now to the causing of failure with engine w/shote repair of seals leaking of oil caused my engine to have a blown motor costs $1800. Now because extended warranty endurance says your mechanic is at fault they denied to fix leaving me to pay for expenses of dealer finding out the cause of there mistake $400. Without service department fixing there mistake. Leaving the consumer responsible for buying a new motor that had only put 7000 Miles since service. More

Pedro Del Valle helped us to secure both of the vehicles we purchased from Dale Earnhardt Tallahassee. We came to the USA only one year ago hence our credit history was not extensive. Pedro steadfastly foun we purchased from Dale Earnhardt Tallahassee. We came to the USA only one year ago hence our credit history was not extensive. Pedro steadfastly found us loans for both vehicles even though it wasnt easy for him, he went the extra mile. We highly recommend checking out the sales staff and finance staff at this dealership, they understand.... More

My name is Eleanor Broadnax I have never been so My name is Eleanor Broadnax I have never been so satisfied in my entire life,, the experience of such friendliness, and staff being so kind and under My name is Eleanor Broadnax I have never been so satisfied in my entire life,, the experience of such friendliness, and staff being so kind and understanding, and actually Mr White was awesome,and also Mr Skinner was also but when I say a very moved experience I mean I will always recommend my friends, and family to visit Dale Earnhart Jr Chevrolet, because they really care, and I will ever be so grateful to them ,God bless them all. Thanks More

Let me start off by saying that I drove 5 HOURS to pick up our truck that I saw online from Autotrader. I worked out the deal over the phone, was ensured the truck was in great condition, ran great, etc. C up our truck that I saw online from Autotrader. I worked out the deal over the phone, was ensured the truck was in great condition, ran great, etc. Carfax checked out and I read the reviews online so I felt comfortable driving that far. We got down there and yes, the truck ran great...until now - I don't even have a permanent tag on the thing yet. We're looking at a knocking motor and the front end is having problems. Everything in the beginning was GREAT! They we're amazing - until we bought the truck and then nothing. We were promised a $100 gas card since they didn't fill up the vehicles on the spot so we drove off with an empty tank and over a month later still NO gift card. We live in GA and OF COURSE the paperwork was messed up - we couldn't get our tag because apparently the paperwork was filed in FL. We're almost 2 months into owning the truck and are just now able to get the tag - and thanks to wonderful "estimated" calculations owe another $300 for the stupid tag - a little off on your calculations when there is a formula to follow! I've called and emailed until I was blue in the face and of course I get NO response. I really thought that with a big name like they have that customer service would be better - well it is until they're able to stick it to you and get you out the door. More

Dale Earnhardt Jr Chevrolet is the best to work with! Go see them and have your vehicle needs met. Thanks Clete for all your help! see them and have your vehicle needs met. Thanks Clete for all your help! More

We purchased a 2012 Chevrolet Tahoe with a 2010 Chevrolet Camaro SS and a 2008 Nissan Pathfinder as trades on NOVEMBER 17, 2012. The sales "agreement" was good. At the time of the sale we were told we would Camaro SS and a 2008 Nissan Pathfinder as trades on NOVEMBER 17, 2012. The sales "agreement" was good. At the time of the sale we were told we would get a set of floor mats and a key remote. To this day JANUARY 22,2013, we have yet to receive either one. And to top it all off, we have yet to receive our registration to the Tahoe. We have now had two temporary tags and working on our third. This kind of customer service is not going to get you a 10 on any survey. Good thing we weren't a new car customer. Chevrolet would not be proud. And Hendrick/Earnhardt wouldn't be either. More

Everyone was great, before buying the vehicle. After the deal was finalized, it was a different issue. Things are "forgotten", it may take several phone calls to get something that was pr deal was finalized, it was a different issue. Things are "forgotten", it may take several phone calls to get something that was promised, etc. Dealing with no return calls from Mandy in the finance office after leaving messages for 4 days, was very unprofessional and aggravating. I didn't even get a resolution after speaking with the GM, Mike, who was not at all apologetic for his staff's "lack" of behavior. Another trip in and the sales manager, Jeff, finally took care of us!! He got Brian involved and it was taken care of in now time. All that was needed was a form printed / signed. It shouldn't have been that much trouble to get this taken care of. A big thank you to Jeff .... who made sure we were taken care of, when no one else would. More