Dale Earnhardt Jr. Chevrolet

Angel Marion solving all problems I visited D.&E Jr. Chevrolet as I wanted to buy a used car for my 4 months stay in Tallahassee, which was really not easy. But I met my angel Marion, I visited D.&E Jr. Chevrolet as I wanted to buy a used car for my 4 months stay in Tallahassee, which was really not easy. But I met my angel Marion, who found the perfect car for me within 10 minutes, helped me do all the paperwork and even organized a driver (Glenn), who helped me giving back my rent car at the car rental so that I could drive home with my new car the same day. Unfortunately the car broke down when I just got home the same day which made me so upset. But angel Marion honestly was so helpful and came to my house the same evening AFTER work to help me fixing it. That was the cutest thing a car dealer ever did to me. She told me that I could call her whenever there will be a problem and I again unfortunately had to do that because the car broke down again some days later and would`t start anymore. I would have been so annoyed and disappointed of Dale and Earnhardt and I would have never recommended it, if Marion wasn`t there. She was my angel and again helped me out, even tough beforehand the D.&E- operator guy just totally left me alone while crying on the phone. She managed to tow the car off and made the mechanics fix it again. Of course, you could say they should not have sold that car to me with a broken alternator, but Marion was just so helpful and constructive and so fast, that I just cannot be angry. She helped me with every problem within a very short time and she has got such a big heart! She is not just a car dealer, she`s a friend! I`m glad I met her! More

Use car buyer Mr. Steve Tucker is the best sales person of all times. When my fiance and I first entered Dale Earnhardt Jr. Chevrolet we felted so welcomed and comf Mr. Steve Tucker is the best sales person of all times. When my fiance and I first entered Dale Earnhardt Jr. Chevrolet we felted so welcomed and comfortable. They weren't out to sale my fiance and I any car! The mileage of their used cars are very low and reasonable! I would definitely recommend this dealership!!! More

Outstanding Customer Service I visited Dale Earnhardt Jr. Chevrolet, due to heavy gas fumes coming from my 2008 Chevy Colbalt. As soon as I arrived on site, I was immediately gre I visited Dale Earnhardt Jr. Chevrolet, due to heavy gas fumes coming from my 2008 Chevy Colbalt. As soon as I arrived on site, I was immediately greeted by Mr. George Bell. He immediately addressed the issue and my concerns and took action. I told him the gas fumes were getting stronger. He immediately went to the computer, gave me two options, one the price that it may cost to get the car repaired if the fuel pump needed to be replaced, and two, if it was covered under the recall there would be no cost to me. He took the burden and stress off me, just by taking the time to explain what the options might be. When he took the time to research to see if there was a recall on the part that had the problem, that is what you call looking and taking care of the customer. He saved my life by taking control as quickly as he did. When a car is leaking gas, there could have been an explosion and took my life or my love ones. I thank you George, for your excellent and outstanding customer service, and putting the customer first. Ms. Oral Thomas More

Mr. Darrell Watkins Great job. Love the car. The service was great they worked with us until we got the car we wanted. Terry and Greg Skinner were both great help. Great job. Love the car. The service was great they worked with us until we got the car we wanted. Terry and Greg Skinner were both great help. More

great service and friendly atmosphere From my first call, everyone was very helpful! We were in a crunch BC of mechanical issues on my daughters (college student). I explained I wanted som From my first call, everyone was very helpful! We were in a crunch BC of mechanical issues on my daughters (college student). I explained I wanted something dependable and my nervousness over a new purchase. We received several options, all explained in detail, so we could pick what worked best for us. My daughter drove away in a great car and I felt like I was leaving with a whole new set of friends! Great service!!!! More

Truck purchase. I was in the market for a new truck, but I wanted to test drive several different makes and models. My wife and I decided to first try Dale Earnhardt I was in the market for a new truck, but I wanted to test drive several different makes and models. My wife and I decided to first try Dale Earnhardt Jr,'s Chevy dealership. A family member recommended I speak with Justin Carraway who would make sure we were introduced to someone who was knowledgeable on trucks. When we arrived at the dealership, we were greeted by Justin and then introduced to Joey Higdon as one of their knowledgeable truck salesman. We indicated to Joey that we were interested only in test driving their models, as we were also going to other dealerships to test drive their trucks as well. Joey was pleasant to work with and did not pressure us to purchase that day. We returned several days later and made our decision to pursue the purchase of a new Silverado 1500 truck. Mr. Higdon and others in the sales department made the purchasing process a pleasure. The paperwork and loan closing process was conducted by Aubrey Goodson who was efficient and very friendly. Our overall experience with Mr. Higdon and other staff at the Dale Earnhardt dealership was very pleasant and I would recommend to our friends to consider the dealership when purchasing a new or used vehicle. More