Dale Earnhardt Jr. Chevrolet
Tallahassee, FL
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Outstanding Customer Service I visited Dale Earnhardt Jr. Chevrolet, due to heavy gas fumes coming from my 2008 Chevy Colbalt. As soon as I arrived on site, I was immediately gre I visited Dale Earnhardt Jr. Chevrolet, due to heavy gas fumes coming from my 2008 Chevy Colbalt. As soon as I arrived on site, I was immediately greeted by Mr. George Bell. He immediately addressed the issue and my concerns and took action. I told him the gas fumes were getting stronger. He immediately went to the computer, gave me two options, one the price that it may cost to get the car repaired if the fuel pump needed to be replaced, and two, if it was covered under the recall there would be no cost to me. He took the burden and stress off me, just by taking the time to explain what the options might be. When he took the time to research to see if there was a recall on the part that had the problem, that is what you call looking and taking care of the customer. He saved my life by taking control as quickly as he did. When a car is leaking gas, there could have been an explosion and took my life or my love ones. I thank you George, for your excellent and outstanding customer service, and putting the customer first. Ms. Oral Thomas More
Mr. Darrell Watkins Great job. Love the car. The service was great they worked with us until we got the car we wanted. Terry and Greg Skinner were both great help. Great job. Love the car. The service was great they worked with us until we got the car we wanted. Terry and Greg Skinner were both great help. More
great service and friendly atmosphere From my first call, everyone was very helpful! We were in a crunch BC of mechanical issues on my daughters (college student). I explained I wanted som From my first call, everyone was very helpful! We were in a crunch BC of mechanical issues on my daughters (college student). I explained I wanted something dependable and my nervousness over a new purchase. We received several options, all explained in detail, so we could pick what worked best for us. My daughter drove away in a great car and I felt like I was leaving with a whole new set of friends! Great service!!!! More
Fantastic Dealership! We recently purchased a car from this dealership. It was a very good experience. They were kind, caring, and very helpful. Not only did we find a c We recently purchased a car from this dealership. It was a very good experience. They were kind, caring, and very helpful. Not only did we find a car that was suitable for our family, but it was reasonable priced as well. This visit was a breath of fresh air compared to previous visits to other place that were beginning to make us feel hopeless. Dale Earnhardt Jr. Chevrolet I ready and willing to help! Charles & Michelle Manning More
Dale Earnhardt jr tallahassee fl Great help really appreciated the customer service. She was very excited, had a great sense of humor. I have nothing but great things to say. Great help really appreciated the customer service. She was very excited, had a great sense of humor. I have nothing but great things to say. More
Excellent Service!!! Everyone in the various offices were so nice and personable, but Steve Tucker is THE MAN, Steve knows what he is doing, Steve knows how to cater to th Everyone in the various offices were so nice and personable, but Steve Tucker is THE MAN, Steve knows what he is doing, Steve knows how to cater to the people and that is a valuable thing in todays fast paced society. I want to thank Dale Earnhardt Chevrolet and Steve Tucker for all of your help, service and a great attitude. I would recommend Dale Earnhardt Chevrolet, and Steve Tucker to any of my constituents. I am enjoying my new Chevrolet Spark LS; THANKS TO EVERYONE, GREAT JOB GUYS!!! More
Awesome experience! I am moving to Ohio for a new job and wanted to trade in my Chevy Cobalt LS. I emailed the dealership and was contacted by Brianna, who was very frien I am moving to Ohio for a new job and wanted to trade in my Chevy Cobalt LS. I emailed the dealership and was contacted by Brianna, who was very friendly and helpful. When I went in on Tuesday afternoon, I had no plans on making a decision that day.....I just wanted to look around. Brianna introduced me to Joey. I let him know what I was looking for and he went out of his way to make it happen. I decided on a 2009 Dodge Journey SXT and I absolutely LOVE it! Joey went out of his way to help me and made me feel very comfortable. I would recommend this dealership to anyone looking for a new or used vehicle. I am very thankful to Brianna, Joey, and Aubrey for their help and professionalism. Thanks guys! More
Truck purchase. I was in the market for a new truck, but I wanted to test drive several different makes and models. My wife and I decided to first try Dale Earnhardt I was in the market for a new truck, but I wanted to test drive several different makes and models. My wife and I decided to first try Dale Earnhardt Jr,'s Chevy dealership. A family member recommended I speak with Justin Carraway who would make sure we were introduced to someone who was knowledgeable on trucks. When we arrived at the dealership, we were greeted by Justin and then introduced to Joey Higdon as one of their knowledgeable truck salesman. We indicated to Joey that we were interested only in test driving their models, as we were also going to other dealerships to test drive their trucks as well. Joey was pleasant to work with and did not pressure us to purchase that day. We returned several days later and made our decision to pursue the purchase of a new Silverado 1500 truck. Mr. Higdon and others in the sales department made the purchasing process a pleasure. The paperwork and loan closing process was conducted by Aubrey Goodson who was efficient and very friendly. Our overall experience with Mr. Higdon and other staff at the Dale Earnhardt dealership was very pleasant and I would recommend to our friends to consider the dealership when purchasing a new or used vehicle. More
Happy Customer After extensive shopping around, My husband & I found the ideal vehicle at the right price. Thanks for making my car purchasing experience a stress-f After extensive shopping around, My husband & I found the ideal vehicle at the right price. Thanks for making my car purchasing experience a stress-free process! More
Car Buying I visited the Chevrolet Dealership in April. I was looking at the Camaro Convertible and was very skeptical about buying this car. Terrell Baker met I visited the Chevrolet Dealership in April. I was looking at the Camaro Convertible and was very skeptical about buying this car. Terrell Baker met me at the door of the dealership showed me the convertible, let me test drive it and I was sold. He was very knowledgible and friendly. He showed me around answered all my questions. The whole team at Dale Earnhardt is very friendly and they don't try to sell you something you don't want. I will be a return customer. More