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Dale Earnhardt Jr. Chevrolet

Tallahassee, FL

4.5
296 Reviews

3127 West Tennessee Street

Tallahassee, FL

32304

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Showing 296 reviews

February 15, 2018

High pressure sales, low-ball trade offers ... I recently purchased a 2017 Silverado HD 2500 4x4 and had a pretty unpleasant experience. The sales person and sales manager tried to low-ball me by s More

by Robin Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Hicks, Tracy Thacker, Barbie Jordan
Jan 03, 2019 -

Dale Earnhardt Jr. Chevrolet responded

Robin Wright, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Jason Goss at 850-576-4000, we look forward to hearing from you soon.

December 18, 2017

Worst car buying experience ever Bought a 2005 Chevy corvette with 63k miles on it. Love the car but it had a minor issue with the harmonic balancer so they supposedly replaced the ba More

by Sizemore1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod service manager , Allen Swindle
November 21, 2017

HIGH pressure sales tactics!! STAY AWAY!!! This is THE most unscrupulous car dealership I have ever had the misfortune to deal with! Their high pressure sales approach is deplorable and leaves More

by rdjmfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clayton "Rambo"
Mar 18, 2021 -

Dale Earnhardt Jr. Chevrolet responded

Rdjmfl, we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (850) 270-1463 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

October 04, 2017

FSU Student Getting Schooled by Poor Serviced Department My son attends FSU. He took car in.to repair Stabiltrak warning light issue. They recommended services totally $1,300. New front and rear brakes turn More

by bimecosms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Elkins
September 20, 2017

Great service. My experience was great. Kel gave me great customer service and I couldn't ask for more. I felt as if I was a valued customer. More

by Tjay250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kel
April 26, 2017

HORRIBLE CUSTOMER SERVICE! Again, Im sure this is going to the same people I have already talked to, I just want this on record! I absolutely despise having to come here! I hav More

by Kendall E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Childers
Mar 26, 2021 -

Dale Earnhardt Jr. Chevrolet responded

Kendall E., we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (850) 270-1463 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

April 13, 2017

Service is missing from their Service Department I want to let you know my disappointment in the service I recently received. Unfortunately, this is not my first bad experience here. In this instance More

by larrman113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teresa Howard
Mar 26, 2021 -

Dale Earnhardt Jr. Chevrolet responded

Larrman113, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Dale Earnhardt, Jr. Chevrolet (850) 270-1463

March 09, 2017

Horrible Service I bought a 2015 Silverado from Dale Earnhardt on Decemeber 24th, 2015 and since then it has been in the shop for over 30 days, most of the days with More

by Daniel Parsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barbie Jordan, James Childers, George Bell
Apr 16, 2021 -

Dale Earnhardt Jr. Chevrolet responded

We are disappointed to hear that you did not have a more positive experience with us at Dale Earnhardt, Jr. Chevrolet. When you have an opportunity, please reach out to us at (850) 270-1463 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

January 18, 2017

BAD BUSINESS WHATEVER YOU DO RUN FAR AWAY FROM THIS DEALERSHIP!!!! THEY ARE CROOKS AND ONLY CARE ABOUT THEMSELVES! This dealership sold us a vehicle 9 months ago a More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rusty the Manager
Mar 26, 2021 -

Dale Earnhardt Jr. Chevrolet responded

Julie, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. When you have an opportunity, please reach out to us at (850) 270-1463 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

December 20, 2016

I AM DEEPLY DISAPPOINTED MY LAST PURCHASE ON 12/12/2016!!! Robert Goings I have purchased from 2012 to 2016 4 vehicles from Dale Jr Chevy, I always thought that customers are the most important person next to More

by BULLITT2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barbie Jordan, Allen Swindle
Mar 26, 2021 -

Dale Earnhardt Jr. Chevrolet responded

We are disappointed to hear that you did not have a more positive experience with us at Dale Earnhardt, Jr. Chevrolet. When you have an opportunity, please reach out to us at (850) 270-1463 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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