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Dahl Toyota
Winona, MN
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Never again My husband traveled an hour and a half to look at a car that he was fairly sure he would purchase (or he wouldn't have traveled that far) and do a tra My husband traveled an hour and a half to look at a car that he was fairly sure he would purchase (or he wouldn't have traveled that far) and do a trade in. I dealt with Susan on the phone originally and she got us all set up to meet with a different salesman Jerome for that weekend. She promised to send more pics of car to my email, they never arrived. Called on Friday to ask a couple questions to the salesman she had given us over to, the receptionist (I assume) Jerica sent me to his voice mail stating he was with a client. After 2 hours I called back and she tried to page him but stated he was out on the lot and gave me his voice mail again. My call was returned the next day(Saturday, the day my husband was driving up there). The salesman Jerome stated he didn't work ever on Fridays, well someone was lying to me then. My husband made the long trip, test drove the car and definitely wanted it. He dealt with another salesman Daniel because Jerome was busy. No problem there. The offer they made for a trade in was ridiculously low, No way were we handing over his car for an offer that was under $500! So he still decided he wanted to purchase this car because it was a great price and very low mileage. They told him to go ahead and take his car the 1 1/2 hours home and then return to pick up the car we were purchasing. This time I had to take him, no problem. They said they would get the paperwork ready while he was gone. We made it back there 3 hours later. The paperwork was not done, we had to wait another 1 1/2 hours to get the paperwork signws and get on our way home. During this wait they couldn't find the title, the financing lady was snippy and rude and had no consideration for the time we were waiting. She even made the statement that she had other cars to deliver. I guess our purchase was not important. All said and done we left we the car and we won't be back. They didn't even have the car cleaned up very well inside, I could wipe dust with my finger and they said they had it on the lot for over a week. I would think that would be plenty of time to have it properly cleaned. More
Toyota is great :) We finally converted to an all Toyota vehicle family. A hybrid Prius, a hybrid Camry, and Rav4. We love the great mpg in the hybrids and the Rav4 is a We finally converted to an all Toyota vehicle family. A hybrid Prius, a hybrid Camry, and Rav4. We love the great mpg in the hybrids and the Rav4 is a great for MN winter messy roads and our towing vehicle. Then the Icing on the cake is the great Dahl service and dealership in Winona. The staff is friendly, helpful and does a quality job. More
Lovin' my good as new Camry! When I walked into the dealership at Dahl Toyota, I knew that I would be well taken care of since it was recommended to me by my colleagues. I explai When I walked into the dealership at Dahl Toyota, I knew that I would be well taken care of since it was recommended to me by my colleagues. I explained what I was looking for to the salesperson, who listened carefully and picked out a few cars that would suit me. After test driving just two cars, I knew I wanted the first one I drove and I am still very happy with my decision weeks later! I look forward to bringing it back there when I need service, but I anticipate that that will be a long time from now since I got a great, low-mileage, certified vehicle. More
I'm in Louisiana and I buy from Dahl I'm in Louisiana and while I've never purchased a car from Dahl, I get all of my parts from them. The Parts Dept is spectacular! Cheaper than my loc I'm in Louisiana and while I've never purchased a car from Dahl, I get all of my parts from them. The Parts Dept is spectacular! Cheaper than my local dealership and much friendlier. I'll continue to buy parts here. More
Great Customer Service and Excellent Delivery We are leasing a RAV4 Limited and Alex at Dahl Winona was excellent to deal with. He was able to get us in a car that was not only large enough to acc We are leasing a RAV4 Limited and Alex at Dahl Winona was excellent to deal with. He was able to get us in a car that was not only large enough to accomodate our growing family but also a car that we can feel safe in. On top of all of that we really likeed the bonus of getting great gas milage which was another important feature for us. Thank you Alex and Thank you Dahl of Winona! More
Dahl and Alex were great! We appreciated the personal attention that Alex gave to us. He was extremely helpful and made the experience easy to work through. The entire staff wa We appreciated the personal attention that Alex gave to us. He was extremely helpful and made the experience easy to work through. The entire staff was outstanding. More
Mixed Review I bought an older and more expensive used car than I intended. Alex, the salesman, was very persuasive - and less than honest. When we spoke about m I bought an older and more expensive used car than I intended. Alex, the salesman, was very persuasive - and less than honest. When we spoke about my purchasing a service warranty his comment was that it wasn't very expensive - $75.00 or so. Well $75.00 turned out to be around $3000.00! Had he been honest up front about the warranty cost I would have gotten out of the car and looked at something else. My bad here is that I believed and trusted him - and his oft repeated, "Look, Mary, Dahl has been around for a 100 years. We're not going to cheat you." Smile - Smile - Smile. This has tainted the whole experience for me. On the other hand the service people were accommodating and gracious. Yes - car bought on Tuesday - and in their garage for service the following Monday - a broken rear seat. They had it for over 4 hours. But - it is fixed for which I am grateful. More
Excellent experience We originally were just in "look" mode, but the folks at Dahl went the extra mile so we could drive our new Camry home. They offered us a deal that wa We originally were just in "look" mode, but the folks at Dahl went the extra mile so we could drive our new Camry home. They offered us a deal that was fair, including our trade-in allowance, and took care of all the financing paperwork. They didn't put on a hard sell ... just a fair one that we couldn't resist. We definitely will go back for service as nd the next time we need a vehicle, we will head to Dahl in Sonoma. More
Great salesperson! We are leasing 2 cars from Dahl and have found the dealership, especially Alex Absalon, to be efficient and helpful. Alex made the lease work even tho We are leasing 2 cars from Dahl and have found the dealership, especially Alex Absalon, to be efficient and helpful. Alex made the lease work even though we had budget limits we had to stick to. We will be back! More
Very accommodating I am leasing a RAV 4 and love it! The guys at Dahl searched to find the vehicle with the specs that I was looking for. John, the salesman, was frie I am leasing a RAV 4 and love it! The guys at Dahl searched to find the vehicle with the specs that I was looking for. John, the salesman, was friendly and knowledgeable. I would recommend Dahl in Winona! More