Dahl Ford Lincoln
Onalaska, WI
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The service I've continuously received at Dahl Ford Onalaska has been second to none. There have been no hidden costs and the work was always completed exceptionally and efficiently. Moreover, the faci Onalaska has been second to none. There have been no hidden costs and the work was always completed exceptionally and efficiently. Moreover, the facilities and the staff are always top notch. The staff are not only knowledgable; but are friendly and welcoming to the customer. More
I've come to this location for a few years for my oil changes and general services, like battery testing and tire rotations. In my experience, the staff has always been very friendly, and helpful in ass changes and general services, like battery testing and tire rotations. In my experience, the staff has always been very friendly, and helpful in assessing my vehicle's problems! Some of the biggest selling points to me about servicing at this location are their flexible evening hours, the no appointment drive-ins, the comfortable lobby accommodations with complementary beverages while the servicing is performed, the customer loyalty benefits (free local roadside assistance, a free oil change after a few consecutive oil changes), and the consistent service quality. More
The people there have always been friendly, fast, and reliable. I seldom have had to wait any longer than the predicted amount of time and when I have waited, the waiting area is comfortable and is stoc reliable. I seldom have had to wait any longer than the predicted amount of time and when I have waited, the waiting area is comfortable and is stocked nicely with food and beverages. The prices have been reasonable, especially for tires which I seldom purchase anywhere else. If I liked my car as much as I like the service staff, I would be a committed Ford buyer. Unfortunately, until they get a better transmission in their vehicles, I can't see myself buying another one. I like everything else about my 2010 Escape except the transmission. When I need to accelerate quickly onto an expressway or need to back into traffic from my drive way and quickly shift to drive to join traffic, I want the car to respond immediately, not after a second or two delay. Even if I go back to a Honda, I will continue to get it serviced at Dahl. More
I had brought the vehicle in to address a handling issue, which turned out to be a rear wheel alignment problem, which was repaired. However, a problem with the rear anti-sway bar was not brought to my atte which turned out to be a rear wheel alignment problem, which was repaired. However, a problem with the rear anti-sway bar was not brought to my attention until the vehicle was off the hoist and out of the shop, so needed to get back in the queue for repair. To compensate me for being inconvenienced, I was offered two free oil changes. I am satisfied with that this was fair compensation for my trouble. I will return for service in the future. More
I have been coming here to Dahl since I moved to this area which is around 4 years ago. I gave them a high rating because they are so helpful the minute you walk in. They have a very comfortable wait area which is around 4 years ago. I gave them a high rating because they are so helpful the minute you walk in. They have a very comfortable waiting area with snacks, drinks and the television available if you are interested. Also, there is a great children's area available as well. I appreciate how they always inform me about the condition of my car whether I need tires, or anything else that they see. Their service is quick but efficient. I will always use their service. As a matter of fact, I bring our other 3 cars there as well. More
I was treated with respect, Great price , options that I wanted , closed the Deal very timely, and provided bed-liner , undercoating,finish treatment , and bed-cover at a competitive price and at My time-fr wanted , closed the Deal very timely, and provided bed-liner , undercoating,finish treatment , and bed-cover at a competitive price and at My time-frame , First Price-quote was better than any-other Dealers in the area , Thank You Tony. More
Very nice and knowledgable, no pressure and hassle free transaction. Carfax at the very beginning of the deal which was nice to see. I was made very comfortable from beginning to end. I would definitely transaction. Carfax at the very beginning of the deal which was nice to see. I was made very comfortable from beginning to end. I would definitely recommend to anyone . More
I purchased a 2010 Ford Escape a week ago. My initial contact was with Heather Wantoch. I asked for her advice on scheduling a test drive and speaking to a sales associate. Despite the fact that Heathe contact was with Heather Wantoch. I asked for her advice on scheduling a test drive and speaking to a sales associate. Despite the fact that Heather was at another location, she contacted a sales associate and scheduled an appt. for me. She referred me to Shane Lawrence in sales. She followed up with me periodically via text messaging to ensure I was having a good experience, that my questions & concerns were being addressed, and that Shane was providing great service. She offered to come in-person if I wanted her to at any point. Shane Lawrence was my sales associate and he was phenomenal! I genuinely could not have received better service from anyone else! He is so friendly, honest, accommodating, and trust-worthy! Shane is the kind of sales associate that will go to the ends of the earth for his customers! I've been back to the dealership several times since purchasing my vehicle to finalize some details with the sale and I've worked with Shane every time. I worked with Josh Anderson for the finance portion of the sale. He performed at the same exceptional level as his co-workers. He was also incredibly friendly and customer-oriented. He took excellent care of me! I simply cannot say enough good things about Heather, Shane, and Josh. This was my first experience purchasing a vehicle through a dealership and I was very nervous. Especially with how big Dahl Automotive is in the La Crosse area. But after my experience, I can't imagine doing it any other way going forward. A million "thank you's" to this team! More
Dennis and Josh were both great to work with. They worked hard to get us the best financing and explained to us the features of the vehicle and the financing. I would recommend the dealership and the people hard to get us the best financing and explained to us the features of the vehicle and the financing. I would recommend the dealership and the people to anyone. We are very excited about our new purchase! More
I felt welcome there and nate is a great person with good customer service skills. He has assisted us in the past and we went back because of that. Nate did good work and worked with us well with financing customer service skills. He has assisted us in the past and we went back because of that. Nate did good work and worked with us well with financing. He took time for us even after the dealership was closing so we could go for a test drive and still print out some paperwork for us to go off of. We enjoyed our experience this dealership and also with Nate. Thanks More