Dahl Ford Lincoln

Poor communication & untimely service I found booking the appointment went very well. I only asked for diagnostic checks on two electronic parts but declined to have them fixed due to cost I found booking the appointment went very well. I only asked for diagnostic checks on two electronic parts but declined to have them fixed due to costs that were over $2500.00. So I hoped to pay a diagnostic fee and pick up my car that evening (Thursday) or the next day (Friday). The service rep handling my vehicle never called me back but said I could pick the car up until 6pm but when I called at 510pm and left a message, he still never called back. Saturday morning I began by calling the main service line and was put in touch with service department - Adrien said they “would put the car back together and call me back with price” so I could pay via phone and get the car after hours later that day. He never called back and I finally realized it was approximately 130pm and I hadn’t received a call from Dahl. I called back the main line again only to find out that the service department had closed for the day! I left my frustrated message with Chealse at the main desk to have someone call me about picking up my car. No one called me. Late Monday morning I called Dahl again, paid with credit card via phone and picked up my car after hours. To my surprise, I was charged for something I did not request plus a ‘shop fee’ was automatically added when the only services I requested were two diagnostic checks. Management did promptly follow up on my call about the bill discrepancy and offered partial refund but it has been 5 days now and that hasn’t come through yet. This experience and extremely long wait to get me my vehicle back is why I will not recommend Dahl Ford Lincoln or return there myself for service. More

Quick and easy Quick online scheduling, quick service and communication on wait time was good. Inspection was also completed with no problems found which is what I w Quick online scheduling, quick service and communication on wait time was good. Inspection was also completed with no problems found which is what I would have expected. More

Dahl Ford I am not giving this company a positive rating because of the following reasons. Everytime I bring in our vehicles they seem to have a long list of s I am not giving this company a positive rating because of the following reasons. Everytime I bring in our vehicles they seem to have a long list of stuff to be done on them. Not necessary!!!! This time for a simple oil change we had a coupon for $56. My wife was not told of a $11 labor charge ahead of time. This is a common practice here. This is the last time I will be taking anything to Dahl Ford. More

Great service The vehicle was serviced without any problems. The customer service representative kept me posted regularly on the status of the service being perform The vehicle was serviced without any problems. The customer service representative kept me posted regularly on the status of the service being performed. I will definitely go back to this dealership in the future for service. More

Purchased new vehicle I purchased a new Ford Escape on October 31st. It took longer than I expected. I am pleased with the vehicle that I purchased that day. I purchased a new Ford Escape on October 31st. It took longer than I expected. I am pleased with the vehicle that I purchased that day. More

Very happy with purchase Was not looking to buy a vehicle. But after talking with Don and looking at a couple of vehicles in stock, sat down and worked out a deal. Great deale Was not looking to buy a vehicle. But after talking with Don and looking at a couple of vehicles in stock, sat down and worked out a deal. Great dealership, would buy another vehicle from them. More

Purchased used 2013 Lincoln Transaction went quickly and smoothly!! Vehicle and Price, matched what I was shopping for. Vehicle performed as expected and everything has functione Transaction went quickly and smoothly!! Vehicle and Price, matched what I was shopping for. Vehicle performed as expected and everything has functioned correctly. Very satisfied. More

Best vehicle buying experience I've ever had Bought an '07 F-150 from Dahl, and have only good things to say. Awesome truck for its age, well priced, beautifully detailed and thoroughly inspected Bought an '07 F-150 from Dahl, and have only good things to say. Awesome truck for its age, well priced, beautifully detailed and thoroughly inspected. Best vehicle I've ever had. The staff was friendly, approachable, and knowledgeable, I had Barry help me with my purchase, and he was great. The facility is nice, and they even gave me a tour of their work bay- which they service the vehicles that they sell. Couldn't have asked for a better experience. More

Flawless The efficiency that my request to purchase a new truck was amazingly painless. From the initial conversation with Randy all the way to the signing of The efficiency that my request to purchase a new truck was amazingly painless. From the initial conversation with Randy all the way to the signing of the final purchase document was hassle free, low pressure, and friendly. More

F-150 experience I really enjoyed the no hassle sales men very friendly. Large selection of trucks to choose from . Took truck home wife loved it bought it the next I really enjoyed the no hassle sales men very friendly. Large selection of trucks to choose from . Took truck home wife loved it bought it the next day. Told friends and family all about my great experiences at Dahl ford... More