Dahl Ford - Davenport - Service Center

vehicle maintenance Always have personable service in a timely manner. I have now purchased our last 4 vehicles from Tom and have them all serviced by Al. Always have personable service in a timely manner. I have now purchased our last 4 vehicles from Tom and have them all serviced by Al. More

Routine service Thanks to all the Service Department employees for taking good care of my vehicle. A routine oil change was all that was scheduled but Dan took time t Thanks to all the Service Department employees for taking good care of my vehicle. A routine oil change was all that was scheduled but Dan took time to remind me that it was also due for a tire rotation. Being as I was readying my vehicle for a trip to Oklahoma City, I truly appreciate the fact that Dahl Ford took time to review my vehicle history and recommend additional services for my benefit. Upon picking up my vehicle, I was quite surprised to find it washed and shining, ready for me to drive home when I picked it up. You just dont get this type of service at any other dealership. This is just one example of why Dahl Ford has been in business for so many years with satisfied customers! Thanks again, Neal Nelson More

Saturday Hours Thanks for offering Saturday hours! I was able to get my husband's truck in for an oil change, tires rotated and aligned. This mean so much since I Thanks for offering Saturday hours! I was able to get my husband's truck in for an oil change, tires rotated and aligned. This mean so much since I don't have to give up my lunch hour during the week to get this done. I had time become available before my appointment and called to see if I could come in a little early and Dan was very nice and told me they would fit me in. Thanks again! More

Super Dealer Having dealt with many car dealers here and in Arizona I can honestly say that the people at Dahl Ford are super people. They deal with you as a perso Having dealt with many car dealers here and in Arizona I can honestly say that the people at Dahl Ford are super people. They deal with you as a person and not as a dollar sign. Tom Copeland sold us the truck and was extremely pleasant and very personable. He answered any questions we had and allowed us to make up our own minds without pressure. He has since helped and answered many questions when I would call him. As for the service department, you could not ask for a better group of people. On the day in question, we had left the doctors office and was on our way home when the dash lights became barely visible. I pulled into Dahl at about 5 PM and April immediately came out to see what the problem was. She stated it had something to do with the battery and stated the vehicle would have to remain over the weekend. She immediately got on the phone and called the car rental place getting us a vehicle for the weekend. She stated the truck would be ready on Monday and it was. As Far as my wife and I are concerned, Dahl Ford has the best people in the QC area. Thanks Dahl Ford, April Ricketts and Tom Copeland. More

One Stop Shop From the initial phone call, to picking up my car, and everything in between, Dan Wich exceeded my expectations. I was amazed how he had so much time From the initial phone call, to picking up my car, and everything in between, Dan Wich exceeded my expectations. I was amazed how he had so much time for me and my own concerns when I'm sure he was very busy with other customers. He was top notch on notifying me on the progress of my situation, so much so that I began to recognize the number and I answered the phone saying, "How's it goin' Dan?". Had I known I would've been taken so good care of at Dahl Ford, I wouldn't have wasted my time trying to get an answer from other places prior. I know where I'll be going next time I need service done to my car! Bravo! More

Perfect customer service Ian listened to my concerns and answered any questions I had. I left my vehicle there to be looked at and by the middle of the afternoon he called to Ian listened to my concerns and answered any questions I had. I left my vehicle there to be looked at and by the middle of the afternoon he called to let me know what they had found and things were being taken care of. My vehicle was done when they said it would be and I was back on the road! I've never had any issues with Dahl and I would recommend them to anybody! I love knowing my questions and concerns are being heard and taken care of! I know I can always call and anyone at Dahl will help me in any way they can! Thanks so much, Jen Mann More

Going the Extra Mile I have never been more impressed with the service that I received at Dahl Fords Body shop then I am Today. When bad things happen they pour and that I have never been more impressed with the service that I received at Dahl Fords Body shop then I am Today. When bad things happen they pour and that was my day. I ran into a fire hydrant and tore up my passenger side running board and of course thought the worst. I went straight to Dahl Ford and spoke with Jerry and Scott. With-in 5 minutes they had taken the information needed, found that it was only the running board and scheduled me in to have it repaired, and the price awesome!!! Having damage on your car is horrible and not a pleasant experience. I have dreaded dealing with Body shops due to the run around i seem to always get. I am very pleased with the service and Jerry and Scott have changed my opinion of my dealings with body shops. While I hope that I don't ever have to have something repaired, I know where I will go and recommend going if I or someone I know does. The ability to take care of the customer and suit there needs and ensure their satisfaction without going through red tape is another testament to the Dahl family and how they care for all their customers! Well done! More

Cleanest My Car has Been I have never thought to have a car detailed at the dealership, instead I always head to a detail center or local carwash. I pride myself on taking ca I have never thought to have a car detailed at the dealership, instead I always head to a detail center or local carwash. I pride myself on taking care of my vehicles and in doing so I have our vehicles detailed 2 times per year. I was tired of going to the local detail centers and had noticed how nice the used cars at Dahl looked when I had been shopping for my new F-150. I called up and asked if they do details and was pleasantly surprised when they said yes. I booked my appointment and the prince was very reasonable. When I picked up my Truck I was overly impressed. Mark did the best job I have ever had for a detail. The truck was better looking than when it rolled off the assembly line. He got everything, seats, windows, jams, crevice's , nooks, crannies, everywhere. I was so impressed I set up a detail on a Black Expedition for the next day. I am always nervous about Black vehicles becuase of the marks that can be left behind, not with Mark, the car looked brand new! I have and will highly recommend the detail center at Dahl Ford. You will be as impressed as I was! Keep up the great work Mark! More

Awesome Went in for new tires and oil change...friendly staff as always...work was done in time I was told it would be. I then drove around to collision repai Went in for new tires and oil change...friendly staff as always...work was done in time I was told it would be. I then drove around to collision repair for quote on replacing side mirror...was quoted, ordered and repaired the very next morning. Amazing group of people!!! More

Good... No GREAT people! So many places to buy cars- why not buy where you KNOW the list important part (Customer Service) is the best! Yea- you can buy exact same car somewh So many places to buy cars- why not buy where you KNOW the list important part (Customer Service) is the best! Yea- you can buy exact same car somewhere else- but why would ya- will there customer service top Dahl Ford! They wouldn't be doing what they have been doing for over 100 years if they didn't know the right way to treat people! More