Dahl Ford - Davenport - Service Center

Great, credible service. We have a 2000 Ford Explorer that recently needed work on the back suspension and breaks. We used to go to the dealership we bought the SUV from but We have a 2000 Ford Explorer that recently needed work on the back suspension and breaks. We used to go to the dealership we bought the SUV from but changed to Dahl after several visits where I felt we were treated less than 100% credibly. We've been at Dahl for several years now and,. even though the Explorer is not under any warranty, I won't go anywhere else. This is because of Dan, April, Ian and Matt who work in the Service department. They are all great at customer service and very knowledgeable about car repairs. This last visit, I was even introduced to the mechanic who did the work on my vehicle. I think it helps both me as a customer and the mechanic to meet eye to eye, so I appreciated this, Other places might costs less but the lowest price does not mean it's the best price. Go where you have good service and the problems GET FIXED the first time!!! Go to Dahl Ford in Davenport Iowa. More

Issue resolved on fist repair. My vehicle issue was intermittent from day one of ownership and I asked the dealer (River City Ford) to repair the speaker issue and they claimed they My vehicle issue was intermittent from day one of ownership and I asked the dealer (River City Ford) to repair the speaker issue and they claimed they did. Several moths later it started acting up again and has been intermittantly ever since. I called the service department at Dahl Ford and had a lengthy discussion with an advisor and asked him how we could approach the issue. He agreed to actually have the speaker looked and not just expect to validate the issue by sound due to my distance traveling to the dealership and the issue being intermittent. He told me he replaced the speaker because he found enough evidence to condemn it and it has been nearly a month since the repair and it has not been static filled since. It also sounds better all around, better than ever. Thank you so much for getting to this issue and resolving it! More

my review I brought my car in for oil change and a few minor issues which didn't happen for them so they couldn't address. although in the pouring rain my lock I brought my car in for oil change and a few minor issues which didn't happen for them so they couldn't address. although in the pouring rain my locks did act up and I was told to bring it up at next oil change which is ok. I do think this is bs that I have to title and write a review to give you an excellent review More

Great job April April and your staff went beyond normal customer service to make sure I had my car upon return from a scheduled trip. Great job April. April and your staff went beyond normal customer service to make sure I had my car upon return from a scheduled trip. Great job April. More

Awesome customer service I went in for a recall and an oil change. They were very accommodating. Instead of waiting 1 hour they took me to the mall and picked me up. That made I went in for a recall and an oil change. They were very accommodating. Instead of waiting 1 hour they took me to the mall and picked me up. That made the time fly by. Thanks so much. More

Always A Great Experience! Starting with Matt and the other Service Managers, they consistently take care of our service and repair needs. They are always timely, helpful and p Starting with Matt and the other Service Managers, they consistently take care of our service and repair needs. They are always timely, helpful and professional. More

All inclusive greatness I have had my vehicles services at Dahl Ford since moving to the QC and purchased our last vehicle from there. Every piece of the sales and service t I have had my vehicles services at Dahl Ford since moving to the QC and purchased our last vehicle from there. Every piece of the sales and service teams have made our experience nothing but positive. Dahl Ford is a well oiled machine. Excellence all around. More

Service, service, service As always, service at Dahl Ford was excellent. It's the reason I keep coming back. Thanks Dan, April and the rest of the crew. As always, service at Dahl Ford was excellent. It's the reason I keep coming back. Thanks Dan, April and the rest of the crew. More

Service visit of Friday August 21, 2015 Dealt with Dahl Ford from sales to service. I have purchased my last 3 vehicles there. There must be a reason I come back. From my salesman James Drum Dealt with Dahl Ford from sales to service. I have purchased my last 3 vehicles there. There must be a reason I come back. From my salesman James Drummond to the service department, they are top notch. Never try to sell me something I don't want. In my last service visit was in and out in less than 45 minutes, and the service writer is always courteous and knowledgeable. More

Great service! I went in for a routine oil change, but I left with an oil change, rotated tires and new Nitro in my tires. They do a great job of checking things an I went in for a routine oil change, but I left with an oil change, rotated tires and new Nitro in my tires. They do a great job of checking things and letting you know what needs done. Thank you! More