Dahl Ford - Davenport - Service Center

Clutch shudder fixed I had noticed a shudder in the first gear shifting months ago and mentioned it to the the service manager, but was told this was normal and it was not I had noticed a shudder in the first gear shifting months ago and mentioned it to the the service manager, but was told this was normal and it was not scheduled for further inspection. I got a second opinion from a master technician, who, after five minutes in my car, determined that there was a major problem. I called the dealership and they were able to get my car in and repaired under warranty. While that was happening, I was approached about trading in my car, to the point that they wanted me to consider that instead of getting it fixed., After speaking to three or four different people, I was finally given a value for the trade in of my car, but it was not a high enough value, so I am glad that I decided to get it fixed instead. I will not be working with anyone on the sales staff to trade in the future--hoping to keep this vehicle for the rest of its useful life. More

Excellent service. Good people to talk to! I and my wife have purchased vehicles from your facility and have always been very pleased! Service dept is great to work with also! Will look to purc I and my wife have purchased vehicles from your facility and have always been very pleased! Service dept is great to work with also! Will look to purchase in the future! More

120k service Had myF150 120k service done and all was done timely and without any issues. The shuttle service was a added plus as I did not have to wait for the s Had myF150 120k service done and all was done timely and without any issues. The shuttle service was a added plus as I did not have to wait for the service to be done. More

Zip-in, zip-out...it's like goin' to Wisconsin If you get the movie reference in the title, you're old (like me). Thanks to the team at Dahl for making this so easy. I made my appointment online, h If you get the movie reference in the title, you're old (like me). Thanks to the team at Dahl for making this so easy. I made my appointment online, hung out in the comfortable waiting area (enjoying a local tv station, thank you!) and got a consult that indicated I'd requested services not needed at this time. I even polished off a couple of work emails before I was on my way. The Dahl team rocks! More

Service was very timely and the driver that took me to work was very friendly! When Ian called to let me know that they had been challenged to diagnose the p was very timely and the driver that took me to work was very friendly! When Ian called to let me know that they had been challenged to diagnose the problem, I let him know I was on my way and he "fast tracked" getting my car ready and I didn't have to wait! More

Great Experience Dan had in and out in record time. Your service has always been fast but above and beyond. And this was with a recall notice that I was unaware of Dan had in and out in record time. Your service has always been fast but above and beyond. And this was with a recall notice that I was unaware of More

Trans and engine oil change and extended warranty. We received fast and friendly service when we were in for an oil change for both our engine and transmission. We also have the transmission flushed. A We received fast and friendly service when we were in for an oil change for both our engine and transmission. We also have the transmission flushed. And because we were at 36,000 mile bumper-to-bumper warranty, we proceeded with an extended warranty taking us to about 100,000 miles for five years total. More

Dahl Ford is 5 Start dealship Their service is 2nd to none. they are courteous, timely, and top notch. Dahl is like family. I trust them implicitly. I will always return to Dahl. Their service is 2nd to none. they are courteous, timely, and top notch. Dahl is like family. I trust them implicitly. I will always return to Dahl. More

Great Service Always get treated like I am family here- they are great people and do a great job! Had me in and out in a very reasonable time frame! Always get treated like I am family here- they are great people and do a great job! Had me in and out in a very reasonable time frame! More

Warranty work and oil change Went into Dahl ford with the expectation that a dealership that old must be doing something right... I was disappointed to find that this was not the Went into Dahl ford with the expectation that a dealership that old must be doing something right... I was disappointed to find that this was not the case. Service department promised me a quote on a windshield, didn't get it. Service department guaranteed me a loaner car, didn't save one. Front desk girl left to talk to managers and came back to tell me I was "SOL". Maybe I set high expectations, but when I travel an hour to a dealer looking for better service and get the same stuff, I am waiting my time. More