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Dahl Ford - Davenport - Service Center

Davenport, IA

4.7
508 Reviews
Why service your vehicle with us? Everything we do here at Dahl Ford is done with honest family values in mind. From our sales to service, we strive to provide you with the most enjoyable automotive experience possible. By holding strong family values, we realize that you cannot afford, or deserve, vehicle service that is anything less than A+ work. Quality is emphasized in everything we do because you rely on your vehicle for so much. It doesn't matter if you have been a Dahl Ford customer for years now or if this is your first time with us, you will always be treated as a member of our family. In addition to the quality of work we provide at the Dahl Ford Service Department, the timeliness of our work is also important to us. We work hard to provide you with quality vehicle service in Davenport that gets completed as quickly as possible. By your side every step of the way, you will always know how much your repair or maintenance is expected to cost, how long it is expected to take and what all needs to be done. No surprise bills, no sitting around wondering what’s going on and no hassles, just honest and quality work aimed at getting you back on the road in a safe and reliable vehicle. To get started today, you can easily schedule an appointment online here and we will be in contact with you shortly!

1310 E. Kimberly Rd.

Davenport, IA

52807

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508 Reviews of Dahl Ford - Davenport - Service Center

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December 10, 2022

The dealership has always been very good in taking care of any problem or service I have required. More

by Devil dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Muñoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Altemeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Service Department always takes great care of you. Your business and recommendations are greatly appreciated. We look forward to working with you again!

Dec 15, 2022 -

Devil dog responded

You have a great group of people working for your company and you should be proud of their dedication and loyalty.

December 04, 2022

I have only used service department as vehicle was purchased about 70 miles away (low, pandemic inventory). To date, service has been excellent. More

by JulieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndzy
Dec 15, 2022 -

Dahl Ford - Davenport responded

Julie, thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

November 30, 2022

Great service and work done on a timely basis at a fair price. Everyone is always helpful More

by Howell198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Rickets
Dec 15, 2022 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with our Service Department. Your business is greatly appreciated and we look forward to working with you again!

November 10, 2022

I had my Ford Explorer serviced yesterday. Normally I have excellent service but yesterday was a different story. I been with Dahl over 20 years. This is my 6 vehicle from them. Yesterday More

by Cathymwedemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know there names
Nov 14, 2022 -

Dahl Ford - Davenport responded

Cathy, thank you for your honest feedback. It is very important to us. We would love to speak with you to better understand your experience with us and address any concerns you may have. Our Service manager will be reaching out to you soon. We look forward to speaking with you!

November 01, 2022

April in Service does a outstanding job. Was very timely and attentive in taking care of my service needs! Dan wich is also great at getting my truck serviced. Can’t say I would go anywhere More

by oler63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We're glad to hear that you enjoy working with April and always receive great service. We appreciate your business and look forward to working with you again!

October 20, 2022

truck was in for driver air bag recall. Excellent service and shuttle driver was very friendly and on time , More

by wscarr
Recommend Dealer
Yes
Employees Worked With
April
Oct 24, 2022 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with our Service Department. Your business is greatly appreciated and we look forward to working with you again!

September 23, 2022

Got me in right away, extremely fast and easy service! Great customer service and pricing! More

by shaeh2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

September 23, 2022

Was charged 44$ for a repair two months ago, same exact repair this week was 160$. When I questioned it I was accused by the manager of wanting something free. Why would someone not question that? The fact More

by Mikedavid1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April
Sep 23, 2022 -

Dahl Ford - Davenport responded

Thank you for your feedback. Here at Dahl Ford, we take all feedback seriously. We understand your concerns. Per your conversation with our General Manager, he did cover the cost and labor for the repair that was billed to the car wash company where the damage occurred. He also expressed that the first repair you're referring to was billed incorrectly at that low rate. He doesn't know how you were charged only $40 for the prior repair. Our hope was that providing a diesel oil change at no charge on your last service visit showed our willingness to accept responsibility when we do make an error.

September 11, 2022

Took my truck to Dahl Ford for a major accident repair. They did an excellent job. Not only was their craftsmanship excellent, their customer service was very friendly and outstanding. Very pleased with my More

by grandpam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maubach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Dahl Ford - Davenport responded

Thank you for your kind words and great feedback! We're glad to know that we took great care of you. Your business is very much appreciated and we look forward to working with you again!

September 08, 2022

I dropped my truck off for routine oil change and some recall work. The work was completed in four hours. They provided me a ride to/from the dealership via their courtesy shuttle. When I picked the tr More

by Mustang Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynze Jones
Sep 15, 2022 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

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