Dahl Ford - Davenport - Service Center

Excellent, as usual. I had the misfortune to have my left front tire run over a rather tiny piece of metal that punctured the tire causing a leak. I didn't know it was goi I had the misfortune to have my left front tire run over a rather tiny piece of metal that punctured the tire causing a leak. I didn't know it was going down until my dash light informed me of the low tire as I was sitting in the drive thru lane of a restaurant at 4:30 in the afternoon. By the time I got my order, the tire was nearly flat. I pulled over into a parking slot there and called Dahl Ford service department and spoke to Ian. Haas. He gave me the phone #s I needed for Ford Emergency Road Service and also gave me the last 8 digits of my vehicle VIN, which I was going to give to the people at Ford Emergency Road Service. Within 45 minutes of my call to Ian H., Ford had sent a man to change my tire, do the 'paperwork', and send me on my way. I even had enough time to take the tire over to Dahl Ford to get it in for repair before they closed. I have a 3rd party service that I purchased through Dahl Ford called NitroFill that puts a mixture of nitrogen and oxygen in your tires that keeps the pressure stable all year round; with free checkups every month. Also, they (NitroFill) provide road hazard coverage on your tires with free tire repair (if repairable), or 40 to 50% of the cost of a new tire. Since this tire had unfortunately been repaired once before, it was deemed to dangerous to repair a second time. So I needed a new tire that cost $250, but was reduced to $150 under the road hazard warranty. While it is never pleasant to have a flat and also replace the tire too, Ian and Dahl Ford service dept made it much less painful. It took one extra day to find the right tire for my 2017 Fusion, but all is well now. More

20,000 mile servicing I have always been treated with respect; service is always first-rate; everything done in one day; it doesn't get any better than that. I have always been treated with respect; service is always first-rate; everything done in one day; it doesn't get any better than that. More

It was Ok First time in years of relationship with Dahl his wasn't very smooth as it's always been. You can tell April is no longer there, she was the best of t First time in years of relationship with Dahl his wasn't very smooth as it's always been. You can tell April is no longer there, she was the best of the best. More

GREAT!! I (we) have bought several vehicles at Dahl Ford and they have always exceeded my expectations. The employees are friendly and eager to help. The se I (we) have bought several vehicles at Dahl Ford and they have always exceeded my expectations. The employees are friendly and eager to help. The service department does a great job of getting the job done in a timely manner. The cost was very reasonable. Keep up the good work! P.S. Sorry to be late replying. More

Best Dealer Service Dept ever worked with Over 10 yrs with two F150 the service dept I have worked with is reason I will not hesitate buying my third F150 from Dahl Ford Over 10 yrs with two F150 the service dept I have worked with is reason I will not hesitate buying my third F150 from Dahl Ford More

Service Department Ian helped me with my car needing an oil change and a check engine light on. He was very helpful and accommodating. He made sure I was where I needed Ian helped me with my car needing an oil change and a check engine light on. He was very helpful and accommodating. He made sure I was where I needed to be to get what I needed done quickly and efficiently More

I was very satisfied - good service and friendly, courteous employees. Always willing to accommodate my concerns. Situations were explained so that i could understand the reason for doing the things courteous employees. Always willing to accommodate my concerns. Situations were explained so that i could understand the reason for doing the things recommended. More

Went in for tire repair vehicle ready same day!! I called and spoke with Ian who was very helpful. I had a flat tire and he gave me the 800# for roadside assistance. They were at my house within 3 I called and spoke with Ian who was very helpful. I had a flat tire and he gave me the 800# for roadside assistance. They were at my house within 30 minutes. Great service from both parties. More

WARRANTY WORK WAS DONE NO CHARGE ,SO I HAD BRAKES DONE REPAIR WORK IS DONE TO A HIGH STANDARD. THE ONLY THING I WOULD CHANGE IS TO GIVE THE VEHICLE A BATH BEFORE CUSTOMER PICKS UP. REPAIR WORK IS DONE TO A HIGH STANDARD. THE ONLY THING I WOULD CHANGE IS TO GIVE THE VEHICLE A BATH BEFORE CUSTOMER PICKS UP. More

Oil change, etc. We had our SUV in for an oil change, winterized, etc. We were very satisfied with the excellent service we received. We will be back. We had our SUV in for an oil change, winterized, etc. We were very satisfied with the excellent service we received. We will be back. More