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Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
518 Reviews

518 Reviews of Dahl Ford - Davenport - Service Center

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September 07, 2022

They were very prompt in keeping me up to date on my daughters car repair as I live approximately 4 hours away. They are very thorough as hidden damage was discovered during the repair and contacted me More

by A happy dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who worked on my daughters car but thanks to them as well
Sep 09, 2022 -

Dahl Ford - Davenport responded

Thank you for your kind words and wonderful feedback! We are thrilled to hear that you had such a great experience with our team. Your business and recommendations are greatly appreciated and we look forward to working with you again!

August 10, 2022

Very pleasant on phone and in person. Quick to get me a last minute ride home and pickup the next day. Repairs were finished early. Quick and clean, in and out, back to daily life and fa More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Pratt, Matt White
Aug 18, 2022 -

Dahl Ford - Davenport responded

Thank you for your feedback! It means a lot to us. We are glad to hear that you had a great experience with our team. We are always looking for ways to improve the level of service we provide. Please let us know if you have any suggestions!

July 30, 2022

Lynze arranged for Cleaveland to take me home on the shuttle. She also called Hertz for me and made arrangements for my rental car. Lynze and Cleaveland made my life easier which I appreciated! Lyn More

by BAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynze, Cleaveland, Doug, and Eli
Aug 05, 2022 -

Dahl Ford - Davenport responded

Thank you for your feedback! It means a lot to us. We are glad to hear that you had a great experience with our team. We are always looking for ways to improve the level of service we provide. Please let us know if you have any suggestions!

July 16, 2022

Great service from April. Very calm and detailed about the service Dahl Ford performed for my tires, brakes, oil change, etc. More

by alfo919402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April
Jul 16, 2022 -

alfo919402 responded

Great service from April. Very calm and detailed about the service Dahl Ford performed for my tires, brakes, oil change, etc.

Jul 20, 2022 -

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We're glad to hear that you enjoy working with April. We appreciate your business and look forward to working with you again!

Jul 20, 2022 -

alfo919402 responded

Your welcome.

July 15, 2022

Very efficient, friendly and courteous. Just had an oil change. They covered everything.I have said enough. More

by plmoore54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name,
Jul 19, 2022 -

Dahl Ford - Davenport responded

Thank you for your feedback! It means a lot to us. We are glad to hear that you had a great experience in our Service Department. We are always looking for ways to improve the level of service we provide. Please let us know if you have any suggestions!

July 13, 2022

Hour and a half oil change. I do not want nitrogen in my tires, I’m well aware my tires are almost shot, my brakes are fine, and my front end does not need aligned. Curiously, More

by Kilmer.rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above
Jul 19, 2022 -

Dahl Ford - Davenport responded

We appreciate your feedback. We do strive to keep wait times at a minimum, and we apologize for failing you. Here at Dahl Ford, we feel it's our duty to share safety concerns after an inspection. Our apologies if we offended you in any way; this was not our intention.

July 02, 2022

I only give 4 or less stars; there is ALWAYS room for improvement. No ones perfect. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt White
Jul 19, 2022 -

Dahl Ford - Davenport responded

Mike, thank you for your feedback! We are always looking for ways to improve the level of service we provide. Please let us know if you have any suggestions!

June 19, 2022

Their attention to detail, the service writer Doug’s knowledge of the items they are suggesting I perform, the quality orientation of the service they provide. More

by wilsontyronea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ireland
Jun 29, 2022 -

Dahl Ford - Davenport responded

Thank you for your kind words and wonderful feedback! We are happy to hear that you had a great experience with Doug in our Service Department. Your business is greatly appreciated and we look forward to working with you again!

May 20, 2022

Great customer service! Would recommend to anyone with mechanic service and buying a new car! More

by Hayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Faulhaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Medberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Pratt, Allan Jackson, Matt White
May 24, 2022 -

Dahl Ford - Davenport responded

Hayden, thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

May 13, 2022

Great experience! My Escape was ready earlier than I thought which was great. Great people and great service! Always recommend! More

by reneewestad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ireland,Lynze Jones, Jerry Pratt
May 13, 2022 -

Dahl Ford - Davenport responded

Renee, thank you for your kind words and wonderful feedback! We are happy to hear that you had a great experience with our Service Department. Your business is greatly appreciated and we look forward to working with you again!

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