Back

Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
518 Reviews

518 Reviews of Dahl Ford - Davenport - Service Center

Sort by
December 29, 2014

Drivetrain vibration Took my F-150 in due to a drivetrain vibration. Dahl Ford was diligent in their investigation, asked lots of information gathering questions, test dro More

by Neal Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich, Lisa Blaser, April Ricketts, Matt White
December 28, 2014

Oil Change The service staff was very professional and took care of us in a timely manner. We were able to get the appointment when we wanted it and it took an More

by crossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
December 24, 2014

Emergency service call. Dan helped me out with a friendly smile and quick service on an emergency service call. Ran it through computer and diagnosed the problem and was out More

by jlp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich
December 15, 2014

Service work at Dahl Ford I have never had a bad service experience at Dahl Ford. The Techicians, Service Writers and other personnel are top notch. Thanks for giving me the gr More

by Neal Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Blaser, April Ricketts, Matt White
December 06, 2014

Re: Alan Jackson and Service Center I had to take my 2013 Ford Escape back to the dealership to have a back-up camera and Xzilon applied to my new car. Mr. Allan Jackson made sure that More

by clasek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Jackson, April Ricketts
November 30, 2014

Regular maintenance Services, including oil change and tire rotation, were provided quickly. They were able to work around my schedule to make it as easy for me as possib More

by woodde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt White
November 20, 2014

GREAT service staff; Dan and April are a pleasure to work. Always a positive attitude and great at customer service. Ken, Tim and the rest of the staff have gone out of More

by davesheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Wich, Tim O'Leary, April Ricketts
November 16, 2014

Outstanding experience I stopped in on Saturday to pick up my license plates for my 2002 Ranger FX4 that I purchased from Dahl with help from my salesman Brenton. Absolutely More

by inspecterAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Miller
November 14, 2014

Awesome This is the best car dealership that I have ever been to. They treat everyone with respect and do everything at a great price. I would highly recomm More

by chibears1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Medberry
November 14, 2014

Great Sales and Body Shop, but the Service Department lacks Great purchase experiance and had issue that the body shop fixed immediately. The service department is where I had had issues. Seems to be lack of kn More

by joker31698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Randy Oler, Allan Jackson, April Ricketts, Matt White
Nov 19, 2014 -

Dahl Ford - Davenport responded

At Dahl Ford we strive for customer satisfaction, to hear you had such a negative experience is something that we take very personally. Our intention is to create customers for life with our outstanding customer service & satisfaction. We apologize for any negative experience that you have encountered in any department of our dealership. We would like to further discuss what can be done to rectify this situation. Please contact Randy Oler, our Service Director, at (563) 391-2600, or through email at RandyOler@Dahlford.us. or if you prefer to speak with our General Sales Manager, Tim Thompson, please contact him at (563) 391-2600, or through email at TimThompson@Dahlford.us We hope to hear from you soon. Regards, Dahl Ford Davenport, Inc.

...
51