Dahl Ford - Davenport - Service Center

Going the Extra Mile I have never been more impressed with the service that I received at Dahl Fords Body shop then I am Today. When bad things happen they pour and that I have never been more impressed with the service that I received at Dahl Fords Body shop then I am Today. When bad things happen they pour and that was my day. I ran into a fire hydrant and tore up my passenger side running board and of course thought the worst. I went straight to Dahl Ford and spoke with Jerry and Scott. With-in 5 minutes they had taken the information needed, found that it was only the running board and scheduled me in to have it repaired, and the price awesome!!! Having damage on your car is horrible and not a pleasant experience. I have dreaded dealing with Body shops due to the run around i seem to always get. I am very pleased with the service and Jerry and Scott have changed my opinion of my dealings with body shops. While I hope that I don't ever have to have something repaired, I know where I will go and recommend going if I or someone I know does. The ability to take care of the customer and suit there needs and ensure their satisfaction without going through red tape is another testament to the Dahl family and how they care for all their customers! Well done! More

Good... No GREAT people! So many places to buy cars- why not buy where you KNOW the list important part (Customer Service) is the best! Yea- you can buy exact same car somewh So many places to buy cars- why not buy where you KNOW the list important part (Customer Service) is the best! Yea- you can buy exact same car somewhere else- but why would ya- will there customer service top Dahl Ford! They wouldn't be doing what they have been doing for over 100 years if they didn't know the right way to treat people! More

Drivetrain vibration Took my F-150 in due to a drivetrain vibration. Dahl Ford was diligent in their investigation, asked lots of information gathering questions, test dro Took my F-150 in due to a drivetrain vibration. Dahl Ford was diligent in their investigation, asked lots of information gathering questions, test drove the truck with me and found the problem. My truck was repaired and back to me the same day even though parts were needed at the warehouse and it was late in the day. This is exemplary customer service of which has become the norm for Dahl Ford. Thanks to all at Dahl Ford for taking care of my vehicles and respecting my time! Neal Nelson Fruitland Iowa More

Oil Change The service staff was very professional and took care of us in a timely manner. We were able to get the appointment when we wanted it and it took an The service staff was very professional and took care of us in a timely manner. We were able to get the appointment when we wanted it and it took an reasonable amount of time to do the work. More

Emergency service call. Dan helped me out with a friendly smile and quick service on an emergency service call. Ran it through computer and diagnosed the problem and was out Dan helped me out with a friendly smile and quick service on an emergency service call. Ran it through computer and diagnosed the problem and was out in 45 minutes... turned out to be a back battery, which was replaced under warranty. Thanks! More

Service work at Dahl Ford I have never had a bad service experience at Dahl Ford. The Techicians, Service Writers and other personnel are top notch. Thanks for giving me the gr I have never had a bad service experience at Dahl Ford. The Techicians, Service Writers and other personnel are top notch. Thanks for giving me the great service and friendly people to deal with. It is a pleasure to do business with Dahl FOrd and their team! More

Re: Alan Jackson and Service Center I had to take my 2013 Ford Escape back to the dealership to have a back-up camera and Xzilon applied to my new car. Mr. Allan Jackson made sure that I had to take my 2013 Ford Escape back to the dealership to have a back-up camera and Xzilon applied to my new car. Mr. Allan Jackson made sure that my second set of keys had come in and gave me a leased car to use until my car was read the next day. Mr. Allan Jackson did everything he could to make my experience as painless and the wait as short as possible. The people I dealt with in the Service Department were so genuine and friendly, silly to say, but I can't wait to go back for my oil change. I wish I could remember the gentleman's name from the Service Department, he never left my side until Allan Jackson took over. Thank you everyone at Dahl Ford, what a wonderful experience. Cheri Lasek More

Regular maintenance Services, including oil change and tire rotation, were provided quickly. They were able to work around my schedule to make it as easy for me as possib Services, including oil change and tire rotation, were provided quickly. They were able to work around my schedule to make it as easy for me as possible. More

GREAT service staff; Dan and April are a pleasure to work. Always a positive attitude and great at customer service. Ken, Tim and the rest of the staff have gone out of Dan and April are a pleasure to work. Always a positive attitude and great at customer service. Ken, Tim and the rest of the staff have gone out of their way to ensure our confidence and trust in Dahl Ford. We have 5 Ford product at our house. I just wish the parent company, Ford Motor Co. was as competent as Dahl Ford is. More

Outstanding experience I stopped in on Saturday to pick up my license plates for my 2002 Ranger FX4 that I purchased from Dahl with help from my salesman Brenton. Absolutely I stopped in on Saturday to pick up my license plates for my 2002 Ranger FX4 that I purchased from Dahl with help from my salesman Brenton. Absolutely love my truck and the service and friendliness Brenton provided me with. Even though they don't have Saturday service, they hooked me up with a new battery which the service manager installed himself. These guys are true professionals and I would highly recommend Dahl Ford for everything. More