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Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
520 Reviews

520 Reviews of Dahl Ford - Davenport - Service Center

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March 05, 2023

The 2 people who helped me very considerate and kept me informed on what was happening More

by rlance14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall names
Mar 27, 2023 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

January 07, 2023

Service and people were great as always ! April Ricketts does a spectacular job of getting me in and out and answering questions for me More

by d.hintermeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Auliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Ricketts
Jan 09, 2023 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Service Department always takes great care of you. Your business is very much appreciated and we look forward to working with you again!

December 10, 2022

The dealership has always been very good in taking care of any problem or service I have required. More

by Devil dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Altemeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Muñoz
Dec 15, 2022 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Service Department always takes great care of you. Your business and recommendations are greatly appreciated. We look forward to working with you again!

Dec 15, 2022 -

Devil dog responded

You have a great group of people working for your company and you should be proud of their dedication and loyalty.

December 04, 2022

I have only used service department as vehicle was purchased about 70 miles away (low, pandemic inventory). To date, service has been excellent. More

by JulieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndzy
Dec 15, 2022 -

Dahl Ford - Davenport responded

Julie, thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

December 01, 2022

Great service and work done on a timely basis at a fair price. Everyone is always helpful More

by Howell198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Rickets
Dec 15, 2022 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with our Service Department. Your business is greatly appreciated and we look forward to working with you again!

November 10, 2022

I had my Ford Explorer serviced yesterday. Normally I have excellent service but yesterday was a different story. I been with Dahl over 20 years. This is my 6 vehicle from them. Yesterday More

by Cathymwedemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know there names
Nov 14, 2022 -

Dahl Ford - Davenport responded

Cathy, thank you for your honest feedback. It is very important to us. We would love to speak with you to better understand your experience with us and address any concerns you may have. Our Service manager will be reaching out to you soon. We look forward to speaking with you!

November 01, 2022

April in Service does a outstanding job. Was very timely and attentive in taking care of my service needs! Dan wich is also great at getting my truck serviced. Can’t say I would go anywhere More

by oler63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We're glad to hear that you enjoy working with April and always receive great service. We appreciate your business and look forward to working with you again!

October 20, 2022

truck was in for driver air bag recall. Excellent service and shuttle driver was very friendly and on time , More

by wscarr
Recommend Dealer
Yes
Employees Worked With
April
Oct 24, 2022 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with our Service Department. Your business is greatly appreciated and we look forward to working with you again!

September 23, 2022

Was charged 44$ for a repair two months ago, same exact repair this week was 160$. When I questioned it I was accused by the manager of wanting something free. Why would someone not question that? The fact More

by Mikedavid1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April
Sep 23, 2022 -

Dahl Ford - Davenport responded

Thank you for your feedback. Here at Dahl Ford, we take all feedback seriously. We understand your concerns. Per your conversation with our General Manager, he did cover the cost and labor for the repair that was billed to the car wash company where the damage occurred. He also expressed that the first repair you're referring to was billed incorrectly at that low rate. He doesn't know how you were charged only $40 for the prior repair. Our hope was that providing a diesel oil change at no charge on your last service visit showed our willingness to accept responsibility when we do make an error.

September 23, 2022

Got me in right away, extremely fast and easy service! Great customer service and pricing! More

by shaeh2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

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