Dahl Ford - Davenport - Service Center

Service evaluation Service was done as I requested and was on time. Service employees were courteous and helpful with any question that I had concerning the work done Service was done as I requested and was on time. Service employees were courteous and helpful with any question that I had concerning the work done on my car. More

car review Had a great experience at this dealer. This is the second car I have purchased from them. They are pleasant and do not push you to buy. They answer Had a great experience at this dealer. This is the second car I have purchased from them. They are pleasant and do not push you to buy. They answer your questions . I have had them service my last car and will have them service this car. They are friendly. More

Went in for a recall. Left with a crack/scratch on mirror. It is not so much what happened to my car that is upsetting, its more of the lack of empathy, and how the situation was handled that is a disappointin It is not so much what happened to my car that is upsetting, its more of the lack of empathy, and how the situation was handled that is a disappointing. It would have been nice if they offered something to show they were sorry, I left feeling defeated. I hope they will be more considerate in the future towards others. More

oil change Great service and it was free since it was the first oil change for this new vehicle. Competitor does offer free car wash when we have used them in t Great service and it was free since it was the first oil change for this new vehicle. Competitor does offer free car wash when we have used them in the past so would recommend that you do the same. More

Excellent Service I took my car into Dahl Ford because of a recall and to have a maintenance check. The service center workers are so kind and helpful. The service advi I took my car into Dahl Ford because of a recall and to have a maintenance check. The service center workers are so kind and helpful. The service advisor, Brad McConnell was wonderful. He explained about the recall and how it affected my car and told me about the maintenance check. I've been dealing with Dahl Ford for quite awhile now and I would recommend them to everyone I know. More

Great service As always, Dahl Ford provided quick and efficient service for my vehicle. They explained what they did and what I can expect during my next service. As always, Dahl Ford provided quick and efficient service for my vehicle. They explained what they did and what I can expect during my next service. More

Like family Dealt with Dahl for many years. Have purchased many new cars there. Very friendly. Deal with Dan Wich, Dawn, April. for the most part. But everyon Dealt with Dahl for many years. Have purchased many new cars there. Very friendly. Deal with Dan Wich, Dawn, April. for the most part. But everyone is very nice. Usually always repair on the first visit. Hope that continues. Bought our last car from Lisa Blaser and one of the best down to earth salesperson we have worked with. Didn't push a sale and seemed to give advice that was best for our needs. More

Appointment went smoothly, everyting on schedule. I enjoyed the experience. Car in for routine maintenance. Service tech noticed a small matter that the body shop could fix which was very helpful. I enjoyed the experience. Car in for routine maintenance. Service tech noticed a small matter that the body shop could fix which was very helpful. I talked with my sales consultant which is always a nice touch. Most noticeable change since my last visit-every employee I passed spoke, welcomed me to the dealership and/or asked if I needed anything. It seemed like a major change to me. More

Routine oil change and maintenance. Service dept excellent and provide excellent customer service. April is excellent!!! Always keep her. Always a pleasure to work with your staff in wh Service dept excellent and provide excellent customer service. April is excellent!!! Always keep her. Always a pleasure to work with your staff in whatever capacity I visit. More

Service Center Feedback I have owned Ford cards for the last 10+ years and always choose another local Ford Dealership for my service. Always. But, after a few horrible exper I have owned Ford cards for the last 10+ years and always choose another local Ford Dealership for my service. Always. But, after a few horrible experiences with the other guys, I contact Javier at Dahl for help. Javier told me that April would be contacting me first thing on Monday and that she would take care of me. Not only did April contact me on schedule, we had my car in the next day, had detailed notes on the work to be done, and had Hertz ready for me to give me my rental per my extended warranty. Did I also mention that she knew who I was as soon as I walked in without me even telling her my name!? All of my concerns were corrected on the car, the service center communication was on point, the transaction was easy and painless and Im completely satisfied. I hate having my car in the shop. Even more, I always feel like Im being taken advantage of. Not this time. No cluster of miscommunications, no running around looking for my keys and MOST IMPORTANTLY - I didn't have to walk to the back of the lot in the cold weather to get my car myself. It was pulled up to the door, warm and ready for me. It's the little things that matter. More