Back

Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
520 Reviews

520 Reviews of Dahl Ford - Davenport - Service Center

Sort by
December 01, 2023

April in the service department is great! Pleasant experience with every Dahl employee I interacted with. My vehicle issue was fixed and I was very satisfied as a customer! Five stars++++ More

by ruthandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April in Service Department
Dec 01, 2023 -

Dahl Ford - Davenport responded

Thank you for your kind words and wonderful feedback! We are happy to hear that you had a great experience with April in our Service Department. Your business is greatly appreciated and we look forward to working with you again!

December 01, 2023

Excellent customer service and would definitely recommend Daul Ford to my family/friends. Doug from the service department did a great job explaining everything and outstanding customer service. More

by Maria Puga T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Stoltenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Muñoz
Dec 01, 2023 -

Dahl Ford - Davenport responded

Maria, thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with Doug in our Service Department. Your business is greatly appreciated and we look forward to working with you again!

November 02, 2023

They were able to figure what was wrong quickly and get the job done in a short time. They also checked my truck and found another problem and were able to take care of it also. More

by dandbgolfers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

dandbgolfers responded

All is correct. Impressed

Nov 08, 2023 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

November 02, 2023

Dahl Ford rocks they have always treated me like a valued customer. I have been doing business with them for 30 years. What a great dealership. More

by C.conger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Auliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Jackson
Nov 08, 2023 -

Dahl Ford - Davenport responded

This is so great to hear! We are so glad to know that you always enjoy your time with us and have such a great experience. Your business and recommendations are greatly appreciated and we look forward to working with you again!

October 20, 2023

The new service of coming to me for the repair is awesome. I am going to begin looking for a different vehicle and Dahl is topnof the list. Thank you 😊 More

by Colleen
Recommend Dealer
Yes
Employees Worked With
On site repair think his name osCraig
Oct 20, 2023 -

Colleen responded

Renee, April and Craig(?) were great.

Oct 24, 2023 -

Dahl Ford - Davenport responded

Colleen, thank you for your wonderful feedback! We are happy to hear that you enjoy using our Mobile Service Unit. We appreciate your business and look forward to working with you again!

June 28, 2023

Great service department and friendly sales department. Very helpful for problem solving. Good people and efficient More

by Paladin-vtronnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

June 25, 2023

Very helpful so far. X x x x x x x x xc c c m. Good More

by Rutledgejonm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Faulhaber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Medberry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kerri Mock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Church
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Jackson
Jun 28, 2023 -

Dahl Ford - Davenport responded

Thank you for your kind words and great feedback! We're glad to know that we took great care of you. Your business is very much appreciated and we look forward to working with you again!

May 23, 2023

Service dept needs more training. I was told that the body shop would come over while my explorer was being serviced for a recall. Not true. I had to do that myself. I was told by More

by Sinklerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in service. Needs training. Body shop will not walk over to service to look at your vehicle. Need another service call.
Jun 01, 2023 -

Dahl Ford - Davenport responded

Thank you for your honest feedback. We sincerely apologize for this misunderstanding. We do pride ourselves on the utmost customer service and we do feel we have failed you. We want to assure you we do take your feedback seriously, and we will review our processes. We hope in the future you will consider giving us another opportunity to give you a better experience.

May 20, 2023

Dahl Ford have serviced my vehicles for many years. From the initial diagnostic to completion, they are knowledgeable, professional and courteous. The work is always above satisfaction. Dahl Ford is a More

by Tim Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug,Dan,April
May 31, 2023 -

Dahl Ford - Davenport responded

Tim, thank you so much for your kind words and wonderful feedback! We are glad to hear that you always receive great service. It is great to know that you are able to trust us. Your business is very much appreciated and we look forward to working with you again!

April 28, 2023

I have felt with Dahl Ford since my first car and have always been happy with the service I get. I would highly recommend them. More

by Delighted
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Stoltenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Service Department always takes great care of you. Your business is very much appreciated and we look forward to working with you again!

...
4
...